UKCS Reviews 

32
•
TrustScore 1.5 uit 5

1,6

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Beoordeeld met 1 van de 5 sterren

After a week of waiting for my order I got in touch. They tell me they've been trying to contact me (no calls received) to say the item is out of stock. Awful, unprofessional company, avoid at all cos... Toon meer

Beoordeeld met 1 van de 5 sterren

Please do not use these guys. The only thing they do is copy and paste from your current CV and change some colors. When you complain, they do respond to any of your emails. When you call, the only... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Please do not use this company. They do not return calls and they blaming to other people Its day light robbery , honestly a waste of money and time. They are very helpful at the beginning callin... Toon meer

Beoordeeld met 2 van de 5 sterren

OK, in a weak moment I agreed to pay UKCS £300 for an updated CV and Cover Letter. They also offered to distribute my CV to A tailored list of companies and recruiters. Well, the CV is OK, as is the... Toon meer

Bedrijfsgegevens

  1. CV-service

Informatie afkomstig van verschillende externe bronnen

UKCS is a career support service, designed to ensure that we provide the recruitment solutions you need to further your career.


Contactgegevens

1,6

Zeer slecht

TrustScore 1.5 uit 5

32 reviews

5 sterren
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3 sterren
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1 ster

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1,6

Alle reviews

(32)

2 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Avoid this company

After a week of waiting for my order I got in touch. They tell me they've been trying to contact me (no calls received) to say the item is out of stock. Awful, unprofessional company, avoid at all costs.

30 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Please do not use this company

Please do not use this company. They do not return calls and they blaming to other people Its day light robbery , honestly a waste of money and time.
They are very helpful at the beginning calling all the time once they get your money that's it no more contact or help.
I should not have to chase a company up
for a service they are suppose to provide to help people get back into work. Useless day light robbers.

10 april 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Ordered goods on 29 April still issue after 3 weeks

Ordered goods on 29 April. Arrived damaged and missing pieces on 9 May. UKCS were quick to respond and said they would investigate and send 6 replacements. On 21 May still awaiting missing pieces. 3 weeks is a long time and not a good result. They use Evri which have a poor experience record.

29 april 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Great Work - A**

Great work - Thank you UKCS for re-writing my CV – Your professional approach made me easier for me to discuss my current CV and where I should be.
You kept me informed throughout the process and always answered any questions I raised.

I will be recommending your services to colleagues and friends.

4 maart 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

C,V & Cover letter

C,V & Cover letter
I was a bit curious about the interview I had with their consultant Barry until I saw the results he produced for my c.v & cover letter. It was dynamic and I wasn't sure I recognised the description of my professional profile! I showed it to another recruiter who was very impressed. I now apply for roles with much more confidence! Thank you, I would recommend UKCS.

24 september 2020
Review zonder uitnodiging
Logo UKCS

Antwoord van UKCS

Dear Simon
Thank you for your comments. We hope that the document we provided proves productive for you moving forward, and look forward to hearing good news soon.
If there is anything additional we can help with, please let us know.

Beoordeeld met 1 van de 5 sterren

Cover letter and LinkedIn review…

Cover letter and LinkedIn review exactly the same as the CV. Not had 1 reply from the agencies on the distribution list. A complete rip-off - DON'T PART WITH YOUR CASH

8 juli 2019
Review zonder uitnodiging
Logo UKCS

Antwoord van UKCS

Dear Mr Barraclough
There appear to several elements within the on-going service provision that you wish to take issue with, and although we would have been happy to respond to a direct contact from yourself, and hopefully resolve any issues, we can also do it on this forum.
Prior to the distribution of your CV, we clarified the approach to the CV and Cover Letter content, and as you acknowledged acceptance of the documents by returning the Questionnaire to move the process forward, we took that as an appreciation of the approach.
As we do not take a 'snap-shot' of your LinkedIn profile before we review it, it is not possible to determine at this stage what it contained previously. However, we reviewed the profile, and provided suggestions of what we recommended to be included in the various sections. We would never be prescriptive, and note that you have combined our suggestions with some of your own content. This makes complete sense to us. The reason there would be close similarities between the various sets of information we supplied was because there will always be common information we feel most relevant for inclusion.
As far as the distribution of the CV is concerned, it is done on a bulk mail-out basis, with your email address as the return address. We therefore cannot monitor the response ourselves.
However, we would expect there to be a good number of read receipts, all indications of the CV being seen, and therefore potential routes to discussions. As advised in the accompanying documentation, if this is not the case, or if you wish us to re-address the process, we are happy to do so.
We aim to provide as accurate an d productive a service as possible, but we cannot control misinformation or inaccuracy by recruiters, or their inability or inaction in responding.
That is why it is an on-going service and one that we would be happy to continue providing for yourself.

Beoordeeld met 5 van de 5 sterren

Was initially sceptical around paying…

Was initially sceptical around paying money for somebody to compile my CV, however after a 40 minute telephone interview with Barry I was very happy with the outcome. The 2 page CV and covering letter he compiled were first class and reading through my CV it was as though he’d known me for some 2-3 years!
I will definitely recommend your services going forward.

Thank you

Steve

6 juni 2019
Review zonder uitnodiging
Logo UKCS

Antwoord van UKCS

Dear Stephen
Very happy we could help, and thank you for your kind words.

Beoordeeld met 5 van de 5 sterren

Both Simon and Barry were extremely…

Both Simon and Barry were extremely helpful, friendly and professional.

Thanks to your CV and Linked-in profile service I have an upgraded profile that reflects my experiences and knowledge in the very best way. I am delighted by the service provision and have recommended you to numerous highly professional friends who wish to put their CV’s and on-line profiles in a more modern context.

24 april 2019
Review zonder uitnodiging
Logo UKCS

Antwoord van UKCS

Dear Nicola
We are very pleased to hear that working with us has been so helpful.
It is a pity that individual clients don't have Trustpilot accounts, because you would be receiving a 5 star rating in return.
We all wish you the very best of luck in your new role, and are happy to extend our services to your friends and colleagues.

Beoordeeld met 5 van de 5 sterren

The relevant staff have been very…

The relevant staff have been very attentive to detail and have produced an excellent looking cv with the potential in getting me to the interview stage and hopefully a job offer.

23 april 2019
Review zonder uitnodiging
Logo UKCS

Antwoord van UKCS

Dear Adrian
We were more than happy to help, and hope the right opportunities follow soon.
Good luck, and if there is anything we ca help with, please let us know

Beoordeeld met 5 van de 5 sterren

5* service

Andy did an brilliant job of presenting my c.v in a way that i hadn't thought before. A first class service.

1 april 2019
Review zonder uitnodiging
Logo UKCS

Antwoord van UKCS

Dear Jonathan
We are pleased to hear that our approach met with your approval. We wish you the best of luck for the future.

Beoordeeld met 5 van de 5 sterren

My consultant Andy did a thoroughly…

My consultant Andy did a thoroughly professional job in interpreting my thoughts and producing an excellent CV and covering letter to support my recent job application.Thank you so much for all the help and guidance in producing stand out professional and well presented documents.

28 februari 2019
Review zonder uitnodiging
Logo UKCS

Antwoord van UKCS

Dear Howard
Thank you for your kind words. It is gratifying to hear that we have been helpful in your job search

Beoordeeld met 5 van de 5 sterren

The overall experience was great

The overall experience was great. I was pleased with the end result. The team was very cordial and patient with me. They appreciated the need for meeting their promises and timelines.

The ability to elicit valuable information during the discussions was evident. My resume got a complete makeover which is now a lot more professional and applicable to the direction I am seeking.

27 februari 2019
Review zonder uitnodiging
Logo UKCS

Antwoord van UKCS

Dear Mr Warner
We are pleased that we could help, that our service approach suited you, and the end result was up to standard.
Thank you for your kind words

Beoordeeld met 4 van de 5 sterren

UKCS

I just want to say that if you need some help with your CV, then you should try UKCS.
Had a good chat, got a good CV, and have now found my next job. The search was longer than I had hoped, but it was worth the wait.
Cheers guys!

23 februari 2019
Review zonder uitnodiging
Logo UKCS

Antwoord van UKCS

Dear Terry, excellent news, and very glad we could help.

Beoordeeld met 4 van de 5 sterren

UKSC helped me find a job - hoorah!!

The guys at UKSC were great. They really helped to improve my CV and boost my job search. I managed to secure a good job with their help, so would like to send my sincere thanks and appreciation.

P.s. I never give 5 stars!

6 februari 2019
Review zonder uitnodiging
Logo UKCS

Antwoord van UKCS

Dear Lucy
Thank you for your kind comments, and we were very pleased to hear that we helped you in gaining a new role.

Beoordeeld met 5 van de 5 sterren

They are absolutely top notch

They are absolutely top notch. Very professional, articulate and comprehensive. Last but not least, very friendly.

5 februari 2019
Review zonder uitnodiging
Logo UKCS

Antwoord van UKCS

Dear Ms Abbey
We are happy to hear that your experience has been a positive one.
We wish you the best moving forward, and are always here if you need any assistance.

Beoordeeld met 5 van de 5 sterren

I wasn’t sure about paying for a CV to…

I wasn’t sure about paying for a CV to be written, but I wasn’t getting much from the one I wrote. It was good to hear someone else asking about my career, which helped to sort everything in my mind.
The CV was a definite improvement, and had all the additional stuff I had overlooked before.
And the response was much more encouraging. It gave me the confidence to apply for better roles, and after a couple of interviews that didn’t go anywhere. I now have a new job and things are moving forward in the right direction.

31 januari 2019
Review zonder uitnodiging
Logo UKCS

Antwoord van UKCS

Dear Lindsay
We are pleased that we could help get your job search on track, and the outcome was successful.

Beoordeeld met 4 van de 5 sterren

Professional service

A good service. Andy worked closely with me to develop a cv that enabled me to get a job in just 6 weeks despite being 55!

30 januari 2019
Review zonder uitnodiging
Logo UKCS

Antwoord van UKCS

Dear Sarah
Really glad we were able to help.

Beoordeeld met 1 van de 5 sterren

Waste of time and money

Their package price is a good one, no doubt about it. I decided to buy me a Christmas present - a possible better chance to get a new job, and went ahead with a purchase. I did not like the CV they created but thought it might be me being old fashioned and decided to give it a chance. After I completed all their back-covering paperwork and gave them the green light to send it, the CV ended up at at least 2 companies I did not want it to go to. The distribution list I received from them was chaotic, it seemed they just throw any email addresses they could find.
At this point I thought I'd limit the possible damage. I went ahead and told them I no longer want to use their services and want to be reimbursed for the work they were supposed to but did not perform. The response was, I quote:

"The sources we use for the email addresses is supposed to be recruitment consultancies only, and we will need to address this issue with them.
The packages we put together are not based on individual costs per element, and you will note that the package established is different to the sample from the website, as we look to match elements to need."

Basically this translates: you pay the good money and we do whatever we want to.

They did return a good part of the money after I pushed for it - I was, and still am ready to go to Small Claims Court.
I see they claim they changed their processes under another negative review here, I quote:
"We also admit that there were some recruiters included in the exercise that were outside your target area, which is why we have significantly adjusted our processes since then."
The quote is from 9 Jan 19, and my contact with them that I quote above was on 4 Jan. It does not seem very likely that they did a major change between 5 and 8 Jan (5 and 6 being the weekend), does it?
I was a little bit nervous of the fact that they own a software that would allow them to send emails on my behalf. Do you know that they do not have a privacy policy posted on their web site? Have you found any data protection commitments anywhere in their web site or the purchase confirmation email they send?

Added to that I sent the CV to a recruiter I know and trust and she made very significant changes in the document. For no money.

Avoid at all cost. Anyone can do a better job than these guys. It's waste of time, waste of money and also waste of nerves.

21 januari 2019
Review zonder uitnodiging
Logo UKCS

Antwoord van UKCS

Dear Ms Topalova
We requested privately through Trustpilot to give us the opportunity to discuss your review. Unfortunately, as you have not replied, and you requested us to delete your details from our records, we can only request publicly for you to let us know when would be convenient to discuss the review. We would prefer to discuss this privately, to save any potential embarrassment.

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