Superb. 3m LED profiles delivered in strong tube. No damage at all. Packaged with care. Arrived quickly with FedEx - no issues. Good quality equipment for a professional finish to my acoustic panels.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
My existing LED lighting supplied by Ultra suffered some water damage and I requested help to resolve the problem. Katy Gordon went the extra mile to help and was exceedingly patient throughout. Add... Toon meer
Bedrijf heeft geantwoord
Second time I have used Ultra LEDs and their help and support is brilliant, support on phone from Oliver sorting my order was amazing putting what I need together for my project his knowledge helped... Toon meer
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Great customer service from Oliver I contacted Ultra LEDs for advice on an LED setup for my workspace and Oliver was extremely helpful. He took the time to go through what I needed, recommended t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Ultra LEDs has over 15 years worth of experience as a leading UK supplier of LED lighting components to trade, commercial and consumer customers. For over 15 years, we've helped installers, electricians, designers and specifiers deliver outstanding LED lighting projects across the UK and around the world. From LED strip, neon flex and pixel lighting to power supplies, cable, controllers and profiles, we stock everything you need to complete an installation. Our range includes our own Tagra brand, developed for professional projects. Our products are used in live events, retail displays, animation programming, hospitality, corporate spaces and architectural lighting schemes. What sets us apart is our expertise. Our in-house Technical Hub supports customers with product selection, specification and installation queries, and helps take complex projects from first enquiry through to quotation and delivery. We test the products we sell for performance, reliability and UK market compliance, so you can order with confidence. We know that reliability matters to trade customers, which is why we focus on consistent stock availability, a straightforward ordering process and fast next-day delivery. Based in Trafford Park, Manchester, we offer online ordering alongside a trade counter, and dedicated trade accounts for professionals.
600,000 Items in stock
Geschreven door het bedrijf
- Dispatched same day
- With over 15 years of experience in providing high-quality LED lighting solutions with next day delivery free for most orders over £75 ensuring you get the product you need, when you need it. Our in-house Technical Hub supports customers with product selection, specification and installation queries, you can visit us in person or call us on 0161 507 9249
Up to 7 year warranty
Including our Pro COB, Cut Anywhere (IP20 and IP67)
Many of our products, including selected LED strip and drivers, come with warranties of up to 7 years, giving you long-term peace of mind on every installation.
Contactgegevens
Southfield Industrial Estate, Praed Road, Trafford Park, M17 1SJ, Manchester, Verenigd Koninkrijk
- 01615079249
- enquiries@ultraleds.co.uk
- www.ultraleds.co.uk
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4,8
Uitstekend
271 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Quick and friendly to respond
Quick and friendly to respond, quickly to replace the faulty controller and supply a power supply FOC.
6 juni 2023
Review zonder uitnodiging
Fast delivery and good product.
Ordered two packs of lights and they were delivered next day by DPD.
Hassle free well happy.
Would use again and recommend to everyone.
6 april 2023
Review zonder uitnodiging
Excellent service and LED neon flex product
Excellent service and product. I recently ordered a large LED neon flex for an outside garden project. The team provide advice on the best product, how to make the flex waterproof and fireproof and delivered the product very quickly. Highly recommended.
27 maart 2023
Review zonder uitnodiging
Great knowledge and customer service…
Great knowledge and customer service provided by the company to find me exactly what I wanted
29 maart 2023
Review zonder uitnodiging
Good price and fast delivery
Ordered some E14 LED light fittings which were well priced and delivered quickly
13 maart 2023
Review zonder uitnodiging
Great service overall.
Great Service team, fast delivery from the Uk to the Netherlands and nicely priced product. Would definitely recommend buying here.
16 maart 2023
Review zonder uitnodiging
Had some issues with the product that…
Had some issues with the product that was ordered by mistake, and they resolved it with fast solutions and refund
9 februari 2023
Review zonder uitnodiging
First time of use. First class service.
I’ve only used this company once to buy Syndeo Plug and Play “puck” down lights. Firstly, the lights themselves are brilliant. Incredibly easy to install and look great. Secondly, the service I got was faultless. I rang to check some details before buying and got good, clear and helpful advice. I ordered over the phone around late morning and was told I’d get next day delivery, which I was sceptical about but the courier driver nearly got me out of bed the next morning. I’ll use this company again and hope my next experience was as good as the first.
9 januari 2023
Review zonder uitnodiging
Good company but read my description
I placed a few orders with this company. One bigger. I had a very positive experience but check your quotations carefully especially if they are long. They made some mistakes but all were corrected - I would say human errors. The communication was mostly really good except for one time when I expected a refund for the returned item and they said that they missed my email but I was refunded in the end. What balances these mistakes is that they accepted my return after the allowed time for a return. They also provided technical advice and patiently were making any requested amendments to my quotation.
14 januari 2022
Review zonder uitnodiging
Best customer service out there
Best customer service out there. Hands down. I got a faulty neon tube, emailed them to ask for a replacement and received a reply within 2 hours with already all the information for a return and a new product on its way. Next day. Honestly best service in the Uk
24 november 2022
Review zonder uitnodiging
Multiple emails sent for quotes, Ignored
Multiple emails sent for quotes. Even Matthew over chat asked me to forward emails again but none were ever responded to. I've checked Spam. I gave up chasing and chose another company. I've used them in the past so not sure why such poor service.
10 november 2022
Review zonder uitnodiging
Antwoord van Ultra LEDs
Hi Pete
I'm really sorry you have faced problems whilst trying to order with our company.
We try and provide the best service possible so it is very unfortunate your email request has been missed. This is being investigated internally.
I do hope you you haven't been put off from ordering with us again, if you do require any assistance in the future i can assure you, you will be responded to.
Many thanks
Sophie
Excelent company to deal with.
Excelent company to deal with.
As a school they helped us plan our xmas fair lighting.
24 december 2021
Review zonder uitnodiging
Awful delivery service from FedEx
Awful delivery service from FedEx, Paid £12.95 (other couriers £4-5 with 2h delivery slot) and took a day off from my work to receive the order. Delivery slot from 08:00-18:00, which century do we live in !? I won't buy again from this website, the "delivery cost" is too expensive.
13 oktober 2022
Review zonder uitnodiging
Ordered 12x7 profile.paid next day…
Ordered 12x7 profile.paid next day delivery -no delivery for two days. finally got it
Ordered diffuser on 5/10/22 for the next day delivery
Now is Monday still not here.
Thanks for sh.. Service.
10 oktober 2022
Review zonder uitnodiging
TRIED TO SORT OUT AN ISSUE /FAULT WITH…
TRIED TO SORT OUT AN ISSUE /FAULT WITH A CONTROLLER AND NO ONE WILL RETURN OUR CALL. AT A COST OF £40.00 - NOT ACCEPTABLE.
8 september 2022
Review zonder uitnodiging
Antwoord van Ultra LEDs
Hi Amanda
I hope you are well. I'm really sorry you have had issues with a product of ours and had difficulty reaching us. We are experiencing a high level of calls currently so there can be a slight delay. After speaking with the team i believe this issue has been resolved? Could you confirm please as i will escalate as a matter of urgency if not.
Many thanks
Sophie
Terrible! Don't buy from this website!
Terrible. Was sent some lights with a naked cable so no way to connecting it to the adapter and into the power outlet. Been calling them for days being promised someone is to phone me back, starting to think it's a scam company? Don't waste your time or money on this they're impossible to get ahold of and are obviously not interested in solving the problem and having happy customers. Shambles!
26 juli 2022
Review zonder uitnodiging
Antwoord van Ultra LEDs
Good Morning Ida
I'm really sorry you wasn't satisfied with the level of service you received from our company. This is very disappointing for me to see.
I can see your initial enquiry was raised on the 25th and was solved on the 26th. We do have a slight delay in response time due to the volume of requests we receive; however i am glad your issue is now resolved.
I'll pass on your feedback to the relevant departments to improve our efficiency.
Many thanks
Sophie
Absolute let down!
Promised a pre 10am next day delivery after a previous mishap which meant delivery on the correct day hadn’t happened. Items had still not even been dispatched on the day they weee due to be delivered pre 10am! Exactly the same response as others regarding blaming FedEx! Do your self a favour and find an alternative, trustworthy supplier!
12 juli 2022
Review zonder uitnodiging
Excellent stuff delivered next day
After waiting for 3-4 weeks with another company for LEDs, I placed an order with this company. LEDs were delivered the very next day!
This encouraged me to order another set and it was delivered again the next day. Reliable and honest company!
2 april 2022
Review zonder uitnodiging
Wrong items sent. Customer service needs improvement.
After sending the wrong item to me. customer service have stopped replying to emails and calls. Very unprofessional.
29 maart 2022
Review zonder uitnodiging
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