I never heard of “Underu” company before as a Hugo Boss trainers I liked came up on my FB… I’ve checked if the company is legit in Google + Trustpilot and made a purchase in the morning on 5th of... Toon meer
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Lees wat reviewers zeggen
Easy to navigate web page, competitive prices with delivery to Channel Islands. Any queries dealt with promptly and politely, giving confidence you're not being scammed. Have used this site for year... Toon meer
Bedrijf heeft geantwoord
Couldn’t fault this company’s service, the delivery time was superb! I ordered yesterday and received today. My only reservation would be I ordered Calvin klein boxers (I already have the same ones or... Toon meer
I was agreeably impressed with the quality of the shorts… everyone looks at me in the street and I wear them with confidence. I usually wear my shorts small but this one gave me an extra space between... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
UnderU Specialise in Mens Designer Underwear, Clothing, Swimwear and Accessories. At UnderU we stock a wide range of top Designers such as Calvin Klein, Dolce & Gabbana, HOM and Versace to name just a few. We currently have over 40 leading brands stocked. We supply a large range of Men's Briefs, Boxer Trunks, Boxer briefs, Jockstraps and Boxer shorts. Visit us at - https://www.underu.com
Contactgegevens
Unit 8C Hadham Industrial Estate, SG112DY, Herts, Verenigd Koninkrijk
- 01920438002
- customerservices@underu.com
- www.underu.com
4,6
Uitstekend
973 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Hy all is very amazing and services is…
Hy all is very amazing and services is quite right
2 juni 2025
Antwoord van UNDERU
Hi Muhammad,
We're so happy to hear that you had an amazing experience, and we appreciate your positive feedback regarding our services. Thank you so much!
We look forward to hearing from you again soon.
Kind regards,
Natalie @ UnderU
Quality underwear and quick delivery
2 juni 2025
Antwoord van UNDERU
Hi Michael,
Many thanks for rating our service 5-stars. We are very happy to hear that you received quality underwear so quickly!
Thank you for your positive feedback and for choosing our products, and we hope to hear from you again soon.
Best wishes,
Natalie @ UnderU
Antwoord van UNDERU
Hi Richard,
Many thanks for rating our service 5-stars! We're happy to hear that you consider our product great and that you appreciate the excellent value for money and the delivery service.
We look forward to hearing from you again in the near future!
Kind regards,
Natalie
UnderU
Antwoord van UNDERU
Hi Adam,
Thank you for your kind 5-star review. We are thrilled to hear that you enjoyed our service and speedy delivery.
We really do appreciate your feedback, and look forward to hearing from you again soon!
Best wishes,
Natalie
UnderU Customer Service Team
Fantastic customer service.
I had a problem with some swim shorts I purchased, I spoke to Natalie at the company, she helped me straight away, she is an absolute professional!
I would definitely recommend them to anyone, great range of products and fantastic customer service.
19 mei 2025
Review zonder uitnodiging
Antwoord van UNDERU
Hi Peter,
Thank you so much for your lovely 5-star review, your kindness means a lot to myself and and team.
I am glad that you enjoyed our products and service. We are pleased that we could swiftly assist you with the faulty swim shorts.
Many thanks for your recommendation and we look forward to hearing from you again in the future.
Warm wishes,
Natalie
UnderU
Antwoord van UNDERU
Hi Pete,
We appreciate your positive feedback and are so glad that you received your quality product quickly.
Thank you so much for your support, and we look forward to hearing from you again in the near future!
Best wishes,
Natalie
UnderU
Quick efficient service
Quick efficient service. Unfortunately an incorrect size had been sent. A returns label was sent immediately and the correct sized item posted out. Brilliant!
30 mei 2025
Antwoord van UNDERU
Hi Brent,
It was lovely speaking to your yesterday. We regret that an incorrect size was initially sent, but we're happy we could resolve it quickly by sending a returns label and the correct item.
Thank you for taking the time to give us your feedback, and we look forward to hearing from you again soon!
Kind regards,
Natalie
UnderU Customer Service Team
Antwoord van UNDERU
Hi Maggie,
We appreciate you taking the time to leave us such a fantastic review!
We are so pleased to hear that you received quick service and well-packed items. I will pass your appreciation on to the warehouse team!
Many thanks once again, and we look forward to hearing from you again soon.
Kindest regards,
Natalie
UnderU Customer Service Team
Antwoord van UNDERU
Hi Shane,
We appreciate your positive feedback and continued support.
Thank you for rating our service 5-stars, and we look forward to hearing from you again in the near future!
Warm wishes,
Natalie
UnderU
Love the product
Love the product. Delivery a bit pricey especially when it didn’t come in the day it said
27 mei 2025
Antwoord van UNDERU
Hi Caroline,
Thank you for you kind review. We are so pleased to hear that you love the product received.
We certainly will take on board your comment regarding the delivery fee, and thank you for letting us know that you feel that this cost is a little pricey.
The £5.95 standard delivery is applied to all orders under £60.00 and free for all orders above this threshold. This fee covers some of the Royal Mail delivery cost, packaging, labels etc. We cover the rest of this fee ourselves.
We would love to be able to offer the delivery fee at a lower cost; however, as a small independent company, this regretfully isn't easy.
I can see that your standard delivery order was posted to you using Royal Mail's tracked 24 service within 1 working day of the order being received. This is standard for all our standard orders. I can see that is took Royal Mail a further 48 hours to deliver the order to you. I hope that this shows that delivery was a swift as we could manage for this order.
Once again thank you for providing your feedback, it really helps us to provide the best possible service. We hope to hear from you again soon!
Kindest regards,
Natalie
UnderU Customer Service Team
Met all expectations
Products as described, dispatched and delivered quickly. Good value in sale.
22 mei 2025
Antwoord van UNDERU
Hi there,
We appreciate your 5-star review! We're happy to hear that you received your order quickly and found great value in our sale.
Many thanks for your kind feedback, and we look forward to hearing from you again soon.
Kindest regards,
Natalie
UnderU Customer Service Team
Very happy quality spot on will use you…
Very happy quality spot on will use you again thank you
23 mei 2025
Antwoord van UNDERU
Hi there,
We are so very happy to hear how pleased you are with the quality of our products!
Thank you for your positive feedback, and we look forward to hearing from you again soon.
Best wishes,
Natalie
UnderU
Antwoord van UNDERU
Dear Michael,
We appreciate you taking the time to leave us a review. We're so pleased to hear that you enjoyed our service. Thank you for rating us 5 stars!
We look forward to hearing from you again soon.
Kindest regards,
Natalie
UnderU
Antwoord van UNDERU
Hi Les,
We are so very happy to hear you received your order quickly and that you're pleased with the quality. Our small team appreciate that you have rated your experience with us 5-stars!
Many thanks for your feedback, and we hope to hear from you again in the near future.
Best wishes,
Natalie
UnderU Customer Service Team
Good selection of products at really…
Good selection of products at really good prices. Web site is very easy to navigate. Ordering and delivery of products are very quick. Great service.
12 mei 2025
Antwoord van UNDERU
Thank you for your kind words. We appreciate your feedback and are thrilled to hear that you had a positive experience with our products, website & service.
Many thanks for rating our service 5-stars, and I look forward to hearing from you again soon.
Kindest regards,
Natalie
UnderU
Brilliant service
Easy to navigate web page, competitive prices with delivery to Channel Islands. Any queries dealt with promptly and politely, giving confidence you're not being scammed. Have used this site for years and highly recommend it.
15 mei 2025
Review zonder uitnodiging
Antwoord van UNDERU
Hi Sol,
Thank you for your kind words and for taking the time to share your positive experience.
We appreciate your feedback and are glad to hear that you find our website easy to use, our prices competitive, and our customer service helpful.
We really do value your continued support, and we look forward to hearing from you again soon!
Kindest regards,
Natalie
UnderU
Antwoord van UNDERU
Hi David,
Thank you for your kind words! We're thrilled to hear how much you appreciate the value and quality of our products.
Many thanks for taking the time to give us your feedback, and we look forward to hearing from you again in the future!
Best wishes,
Natalie
UnderU Customer Service Team
Great prices and delivered within 24hrs!
6 mei 2025
Antwoord van UNDERU
Hi Damian,
We appreciate your kind words and are thrilled to hear about your positive experience with our service - as a small team, it really does mean a lot!
Thank you for taking the time to leave a review, and we look forward to hearing from you again soon.
Kindest regards,
Natalie
UnderU Customer Service Team
Value purchase
Value purchase, fast delivery, a good place to find an underwear. Reasonably priced
28 april 2025
Antwoord van UNDERU
Hi there,
We appreciate your kind words and are thrilled to hear you found our underwear selection to be both valuable and reasonably priced!
Thank you for taking the time to leave us such a kind review, and we look forward to hearing from you again soon.
Kindest regards,
Natalie
UnderU Customer Service Team
Good products at great value too
Used the company many times before, value for money, and prompt delivery at well wrapped, not giving any clue inside the box. Recommended seller
2 mei 2025
Antwoord van UNDERU
Hi Alan,
Thank you so much for your kind words and for taking the time to share your feedback. We're glad to hear that you've had positive experiences with our service and would recommend us to others.
We very much look forward to hearing from you again in the future!
Kind regards,
Natalie
UnderU
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