Seb at United Carpets was amazing at dealing with flooring our entire new house. Second time we've used United Carpets now because of first experience. Our fitter Neal has been brilliant at doing our... Toon meer
Bedrijf heeft geantwoord
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The staff in the store were very friendly and helpful. They gave advice on what would be a suitable purchase. They were very efficient in coming out measuring the area and arranged fitting. All was... Toon meer
Callum was very knowledgeable, helpful and friendly when we were buying a new bed. Not pushy into upgrading etc, we will be going back!
The carpet is perfect, the store assistant was amazing, really knowledgeable and helpful. The only little problem we had, was the wallpaper got a little bit scuffed during the fitting. (In a newly dec... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Tapijtwinkel
- Slaapkamermeubilair winkel
- Vloerenwinkel
- Meubelwinkel
- Woonkamermeubilairwinkel
- Matrassenwinkel
Geschreven door het bedrijf
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Geschreven door het bedrijf
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contactgegevens
Chatham Road, B31 2PD, Birmingham, Verenigd Koninkrijk
- 0121 476 6770
4,8
Uitstekend
166 reviews
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Callum was very knowledgeable
Callum was very knowledgeable, helpful and friendly when we were buying a new bed. Not pushy into upgrading etc, we will be going back!
18 juli 2026
Review zonder uitnodiging
Brilliant fitter quick efficient and…
Brilliant fitter quick efficient and knowledgeable
Lovely finish
17 juli 2026
Review zonder uitnodiging
Fantastic Service
The staff in the store were very friendly and helpful.
They gave advice on what would be a suitable purchase.
They were very efficient in coming out measuring the area and arranged fitting.
All was done in less than a week.
5 juni 2026
Review zonder uitnodiging
Fab experience.
Seb at United Carpets was amazing at dealing with flooring our entire new house. Second time we've used United Carpets now because of first experience. Our fitter Neal has been brilliant at doing our laminate and carpets. Extremely pleased with the entire service. Thank you for making our house a home, and onto the next chapter! Lee 🏡
7 juli 2026
Review zonder uitnodiging
Antwoord van United Carpets & Beds - Northfield
Hi, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Northfield store could meet your expectations and provide you with a brilliant 5 star service. We're so pleased that you're happy with the finished results of your laminate and carpets.
We hope to assist you again in the future! Take care.
The floor fitter was extremely…
The floor fitter was extremely professional and polite he respected our home and made us feel we were in safe hands. The quality of the finish was beyond our expectations and we would highly recommend to anybody thinking of having their floor done.
3 juli 2026
Review zonder uitnodiging
Antwoord van United Carpets & Beds - Northfield
Hi Clive, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Northfield store could meet your expectations and provide you with a positive service throughout. We're so pleased that you're happy with the finished results of your flooring.
We hope to assist you again in the future. Have a wonderful day.
Helpful and friendly service at Northfield branch
Helpful and friendly service from Callum at Northfield branch... thank you 🙂 Speedy fitting too 👍
17 juni 2026
Review zonder uitnodiging
Antwoord van United Carpets & Beds - Northfield
Hi Sean, thank you for taking the time to leave kind feedback.
We're delighted to hear that our Northfield Store was able to make sure that your experience with us was a positive one that met your expectations.
We look forward to assisting you with any projects in the future. Have a great day!
Great Stuff
Attended the Northfield branch and found the staff were relaxed and friendly, gave good advice on availability and costs. There’s a very wide variety of carpets too.
The carpet fitter, Neil, was excellent; polite, friendly and extremely professional, it was clearly evident he knew what he was doing and got on with it (but how he can drink cold coffee is a mystery) giving the customer confidence in the end product.
Would definitely recommend United Carpets.
1 juni 2026
Review zonder uitnodiging
Antwoord van United Carpets & Beds - Northfield
Hi Kerry, thank you so much for your lovely review. We’re delighted to hear you had such a positive experience at United Carpets & Beds.
Our Northfield store will be thrilled to hear your kind comments. Providing a relaxed and friendly service is exactly what we strive for, and it’s great to know he helped make the process of choosing the right carpet easy and enjoyable for you.
We truly appreciate your support and look forward to welcoming you back again in the future!
Antwoord van United Carpets & Beds - Northfield
Hello Marie, thank you for taking the time to leave a review.
Its a pleasure to hear that our Northfield store could make your experience with us a positive one.
Thank you so much for the recommendation. Take care.
Went into your branch in Northfield…
Went into your branch in Northfield Birmingham for some advice and your member of staff Callum was very help would now recommend this company.
30 mei 2026
Review zonder uitnodiging
Antwoord van United Carpets & Beds - Northfield
Hello Ben, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you received from our Northfield store.
Thank you so much for the recommendation. Take care.
Very professional service!
We had our carpets fitted by Martin and Liam who were so lovely. Thank you! Also thanks to Sebastian who served us in store and measured up!
20 mei 2026
Review zonder uitnodiging
Antwoord van United Carpets & Beds - Northfield
Hello, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you received from our Northfield store.
Thank you so much for the recommendation. Take care.
Great products & great customer service
Great customer service from Sebastion, very helpful & know whàt they are talking about.
Opted for laminate and Neal fitted the boards quicker than i expected and they look fabulous.
Would definitely recommend
2 mei 2026
Review zonder uitnodiging
Antwoord van United Carpets & Beds - Northfield
Hello, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you recieved from our Northfield store.
Thank you so much for the recommendation. Take care.
We went in today Sunday 17th May and…
We went in today Sunday 17th May and Callum was very helpful and friendly
We got what we wanted and the delivery date we needed thank you
17 mei 2026
Review zonder uitnodiging
Antwoord van United Carpets & Beds - Northfield
Hi Denise, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you recieved from our Northfield store.
Thank you so much for the recommendation. Take care.
Antwoord van United Carpets & Beds - Northfield
Hi, thank you so much for your kind review.
We're so pleased that you're happy with the service that you recieved from our Northfield store.
Thank you for the recommendation. Take care.
Superb service 👏
From choosing our carpet to the final fitting I can honestly say what a superb experience, very knowledgeable staff in store who worked with our budget to get the look we wanted. Neal the fitter is excellent at what he does and all round a very pleasant guy. Will definitely be using for the rest of the house. Highly recommended.
12 mei 2026
Review zonder uitnodiging
Antwoord van United Carpets & Beds - Northfield
Hi Lisa, thank you so much for your fantastic review! We’re delighted to hear you had such a positive experience from choosing your carpet right through to the final fitting.
It’s great to know our team helped you achieve the look you wanted while staying within budget, and we’ll be sure to pass your kind comments on to Neal as well — he’ll really appreciate it.
Thank you for the recommendation, and we look forward to helping with the rest of your house in the future!
Efficient and Polite
Neal fitted our carpet on the stairs, landing and study. He was extremely polite and efficient. The carpet looks great and looks very professional.
12 mei 2026
Review zonder uitnodiging
Antwoord van United Carpets & Beds - Northfield
Hi Andrew, thank you so much for your kind review.
We're so pleased that you're happy with the service that you recieved from our Northfield store.
Thank you for the recommendation. Take care.
2nd fitting, fantastic.
This was the second time we had Neil to fit a product for us. Again a fantastic job, perfection all round the edges. Great guy to talk to also. Would really recommend 😀
6 mei 2026
Review zonder uitnodiging
Antwoord van United Carpets & Beds - Northfield
Thank you for taking the time to leave your kind feedback. We hope to see you again soon for your next project.
Kind Regards
United Carpets
The carpet is perfect
The carpet is perfect, the store assistant was amazing, really knowledgeable and helpful. The only little problem we had, was the wallpaper got a little bit scuffed during the fitting. (In a newly decorated room) The carpet fitter left the door off after removing it, to fit the carpet. And the fitter refused to take any of the off cuts. If it wasn't for the fitting issues, I would have given five stars. Sorted the scuffs out, still waiting to get door hanged and off cuts we managed to squeeze in the car, to take to the tip.
11 april 2026
Review zonder uitnodiging
Antwoord van United Carpets & Beds - Northfield
Thank you for taking the time to leave your feedback, we are happy to hear that the service and the product were up to scratch. I was sorry to hear about the issues with the scuff from the independent fitter. Please contact the store if we can be of any assistance with this.
Thanks again for your kind feedback and for shopping with United Carpets and Beds.
Beautiful floors from Neal
Very good floor fitter (guy named Neal). The floor tiles are great quality, he fitted them perfectly. Friendly guy. Highly recommend
27 april 2026
Review zonder uitnodiging
Antwoord van United Carpets & Beds - Northfield
Hi Nadine, thank you so much for taking the time to leave a review.
Its such pleasure to hear that our Northfield store was able to meet your expectations and provide you with a 5 star service throughout.
We hope to assist you with your future projects. Take care!
The fitter (Neil) was excellent
The fitter (Neil) was excellent. He was very thorough and would not leave until the LVT flooring was laid perfectly and was clean of any residue glue etc
26 april 2026
Review zonder uitnodiging
Antwoord van United Carpets & Beds - Northfield
Hi Robin, thank you so much for taking the time to leave a review.
Its such pleasure to hear that our Northfield store was able to meet your expectations and provide you with a 5 star service throughout.
We hope to assist you with your future projects. Take care!
Thank you Neal for your fantastic work
Neal has been fantastic, he reassured us throughout the whole process.
I 100% recommend Neal to anyone who would like to get their flooring done.
21 april 2026
Review zonder uitnodiging
Antwoord van United Carpets & Beds - Northfield
Hi Beverley, thank you for taking the time to share your experience.
We're so pleased that your happy with the service that you recieved from our Northfield store.
We hope to assist you again in the future. Have a wonderful day!
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