I’d highly recommend Calum at United Carpets. He was extremely helpful, friendly and patient while I was choosing my new carpet. He took the time to understand what I was looking for and gave me r... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great service both professional and friendly from the Northfield United Carpets. We had all our laminate floors and carpets in our 3 bedroom house changed. From initial quote Seb steered us right on b... Toon meer
Bedrijf heeft geantwoord
Seb at United Carpets was amazing at dealing with flooring our entire new house. Second time we've used United Carpets now because of first experience. Our fitter Neal has been brilliant at doing our... Toon meer
Bedrijf heeft geantwoord
The carpet is perfect, the store assistant was amazing, really knowledgeable and helpful. The only little problem we had, was the wallpaper got a little bit scuffed during the fitting. (In a newly dec... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Tapijtwinkel
- Slaapkamermeubilair winkel
- Vloerenwinkel
- Meubelwinkel
- Woonkamermeubilairwinkel
- Matrassenwinkel
Geschreven door het bedrijf
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Geschreven door het bedrijf
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contactgegevens
Chatham Road, B31 2PD, Birmingham, Verenigd Koninkrijk
- 0121 476 6770
4,8
Uitstekend
179 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very friendly sales person
Very friendly sales person.
Excellent installer . (Neil) Very helpful. Took pride in his work and made some good suggestions.
3 januari 2026
Review zonder uitnodiging
Antwoord van United Carpets & Beds - Northfield
Hi Paul, thank you for taking the time to leave a review.
Its a pleasure to hear that our Northfield store could meet your expectations and provide you with a 5 star service.
Thank you again for the recommendation. Take care.
Antwoord van United Carpets & Beds - Northfield
Hi Elaine, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Northfield store.
Thank you again for the recommendation. Take care.
Excellent work from United Carpets
We went to the shop to purchase a carpet and underlay. In the shop we met Callum who was very very helpful and showed us a variety of carpets and explained the difference between them which was very helpful with us choosing exactly what we wanted. Also we didn't have to wait very long for the delivery of the goods.
Then there was Neil, the carpet fitter. A great friendly guy who has done a fantastic job of laying the underlay and carpet. Neil is what we call a real people person and somebody who we would without hesitation use again for future jobs. Overall, from start to finish a fantastic job from United Carpets and Neil the fitter and would recommend to anybody else.
2 januari 2026
Review zonder uitnodiging
Antwoord van United Carpets & Beds - Northfield
Hi Janet, thank you for taking the time to leave such a kind review.
We’re delighted to hear about your positive experience from start to finish. It’s great to know that Callum was able to guide you through the different carpet options and help you choose exactly what you wanted.
Its a pleasure to know that you're happy with the finished results. Thank you again for the recommendation.
Wonderful job from Neil
Wonderful job from Neil. Lovely guy, fitted everything perfectly and promptly. Would recommend ⭐️⭐️⭐️⭐️⭐️
22 december 2025
Review zonder uitnodiging
Antwoord van United Carpets & Beds - Northfield
Hi Usman, thank you for taking the time to leave a review.
Its great to hear that our Northfield store could meet your expectations and provide you with a 5 star service.
We hope to assist you again in the future. Take care.
Stair runner
Ordered a stair runner with edging, most other shops send these carpets off for weeks to be made. Neil the fitter did it all manually over the weekend. They fitted me in the weekend before Xmas as I was going away & Neil professionally came to fit it and it looks amazing.
21 december 2025
Review zonder uitnodiging
Antwoord van United Carpets & Beds - Northfield
Hi Dawn, thank you for taking the time to share your experience with us.
Its such a pleasure to hear that our Northfield store could provide you with a quick and efficient service that met your expectations, and got you in for fitting before Christmas.
We're so glad that you're happy with the finished results. We hope that you have a wonderful Christmas and new year!
Carpet order
Still not received my carpets bit did agree to after Christmas
2 december 2025
Review zonder uitnodiging
Antwoord van United Carpets & Beds - Northfield
Hi Ian, thank you for taking the time to leave a review.
We're looking forward to fitting your new carpet after Christmas, and hope you will be satisfied with the finished results.
We hope you have a great Christmas and new year. Take care.
Neil - Northfield Branch
Neil came to fit my whole house, downstairs in vinyl and the stairs, landing and bedrooms with underlay and carpets. Considering he did the job by himself and had furniture to move around, he completed the job to an excellent standard, job completed over two days. Thanks
17 december 2025
Review zonder uitnodiging
Antwoord van United Carpets & Beds - Northfield
Hi Daisy, thank you for taking the time to leave such kind feedback.
Its a pleasure to hear that our Northfield store could meet your expectations and provide you with a 5 star service, and the fitter completed the job to an excellent standard.
Thank you again for the recommendation. Take care.
I am so happy with all my new floors
I am so happy with all my new floors! Choosing, booking and ordering was so quick and easy. All Lovely quality too. Then Neal, who laid the floors was just brilliant. He got it all down and finished by himself in 2 afternoons and did such a lovely job! Definitely would use you again If I even change my styles.
11 december 2025
Review zonder uitnodiging
Antwoord van United Carpets & Beds - Northfield
Hi Charlotte, thank you for taking the time to share how our Northfield store did.
We're delighted to hear that choosing your flooring in store was quick and easy, and the fitter did a brilliant job and you're happy with the finished results.
We look forward to assisting you again in the future. Take care.
United Carpets Northfield
Neil came to fit a large carpet in an awkward shaped room. He and Callum wrestled the carpet into position and fitted it superbly taking time to get the details right. We will definitely be using him again. Callum’s advice in the shop was invaluable.
10 december 2025
Review zonder uitnodiging
Antwoord van United Carpets & Beds - Northfield
Hi Raymond, thank you for taking the time to leave a review.
Its great to hear that our Northfield store could meet your expectations and provide you with a 5 star service.
We look forward to your next visit with us. Take care.
Very good company
Very good company. Reasonable prices. Excellent customer service and friendly fitters.
13 november 2025
Review zonder uitnodiging
Antwoord van United Carpets & Beds - Northfield
Hello Jenifer, thank you for taking the time to leave our Northfield store a review.
We're so glad that the team could provide you with excellent customer service with reasonable prices and the fitters were friendly.
Thank you again for the recommendation. Take care.
Communication
Neil phoned me to say he was on his way to come and fit a room not landing and stairs so he phoned office to be told he got landing on stairs to do then drive all the way from Northfield to come and still fit my carpets bless him think he need extra bonus very happy with his work would definitely recommend Neil for carpets to any one
3 december 2025
Review zonder uitnodiging
Antwoord van United Carpets & Beds - Northfield
Hi Debbie, thank you for taking the time to leave feedback.
Its such a pleasure to hear that the fitter could go above and beyond to ensure that your expectations where met, and you are more than happy with the finished results of your carpets.
Thank you again for the recommendation, have a fantastic day and weekend.
Nice products, fantastic service
Lovely carpet, and can’t praise the carpet fitter enough, did an excellent job , above and beyond expectations.
27 november 2025
Review zonder uitnodiging
Antwoord van United Carpets & Beds - Northfield
Hi Stephi, thank you for taking the time to share how our Northfield store did.
we're so pleased that the team could go above and beyond to ensure that they exceeded your expectations and provide you with a 5 star service.
We hope that you love your new carpets, take care!
Easy and Reliable service
Easy, quick and reliable service. Neil was very friendly and professional. Have used them before and will do so again.
27 november 2025
Review zonder uitnodiging
Antwoord van United Carpets & Beds - Northfield
Hello, thank you for your kind feedback.
Its so great to hear that you're pleased with the service that you received from our Northfield store.
We look forward to assist you again with any future projects, take care.
Great price
Great price
Good communication from chap in Northfield store .
Also fitter was quick friendly did job professionally.
Highly recommended
24 november 2025
Review zonder uitnodiging
Antwoord van United Carpets & Beds - Northfield
Hi Andy, thank you for taking the time to leave our our Northfield store a review.
Its great to hear that you're happy with the service that you recieved.
Thank you again for the recommendation, take care.
Neil was absolutely amazing
Neil was absolutely amazing, was very quick putting down both carpets and a lovely man. Would highly recommend and would use again :)
18 november 2025
Review zonder uitnodiging
Antwoord van United Carpets & Beds - Northfield
Hi Shanai thank you for taking the time to leave us a review.
We're so glad to hear that you're pleased with the service you received from our Northfield store.
Thank you so much for the recommendation, take care.
Neil came out to fit my carpet that I…
Neil came out to fit my carpet that I thought was a straight forward replace .. turns out it never is.. Neil was patient and sorted the levels out and new carpet looks great . Brilliant finish and lovely professional service
18 november 2025
Review zonder uitnodiging
Antwoord van United Carpets & Beds - Northfield
Hi Natalie, thank you for your kind feedback.
Its great to hear that our Northfield store & independent fitter could make your experience with us a positve one, and you're happy with the finished results.
We hope to assist you again with any projects in the future, take care.
Top Fitter
We had our bedroom carpet fitted in August. Neal arrived (at the time I was given) and did the job. Great. Later we noticed marks so we called the shop and Neal came back the same day. Turned out the carpet had a manufacturing fault. He spoke to the shop and explained, we went and agreed on an alternate carpet (our original was out of stock) but we were given an upgraded one. Neal was back within a day, defective one out, new one in. Champion.
We then had our stair carpet fitted 3rd November, we could have had it sooner but elected to wait for Neal to be available again not just because of his carpet fitting skill but the customer service follow up once he knew there had been an issue with the original bedroom one.
We will certainly use this shop again and wait for Neals availability.
3 november 2025
Review zonder uitnodiging
Antwoord van United Carpets & Beds - Northfield
Hi Pete, thank you for taking the time to leave a review.
We're so pleased our Northfield store could meet your expectations and provide you with a 5 star service.
We look forward to assisting you again in the future, take care.
Had my carpets fitted yesterday
Had my carpets fitted yesterday
Neal was very polite and friendly
Thank you for making a house a beautiful home for me and my family,
I would highly recommend, 10/10 service
11 november 2025
Review zonder uitnodiging
Antwoord van United Carpets & Beds - Northfield
Hi Rachael, thank you for taking the time to leave a review.
Its great to hear how our Northfield store could meet your expectations and provide you with a 10/10 service.
Thank you again for the recommendation, take care.
Attentive and knowledgeable staff
Attentive and knowledgeable staff. Great choice of floor coverings available.
31 oktober 2025
Review zonder uitnodiging
Antwoord van United Carpets & Beds - Northfield
Hi Lynda , thank you for taking the time to leave our Northfield store a review.
We're so pleased that the service you recieved met your expectations.
We hope to assist you again with any future projects, take care.
Neil was very professional and helpful.
11 november 2025
Review zonder uitnodiging
Antwoord van United Carpets & Beds - Northfield
Hi Timothy, thank you for your feedback.
We're so happy to hear that you are pleased with the service that you recieved from our Northfield store.
Thank you again for the recommendation, take care.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.