Universal Traveller Reviews 

Emilio has been amazing.. would totally use again.

So easy to deal with. Prompt and great customer service

My wife and I had to cancel our flights to Italy because of the coronavirus and our travel agent (Lana Treolar) helped us in getting all the process so simple without incurring In any stress.

We are very happy with the support received and will definitely rebook through Universal Travel again.

Great stuff !!!

Jess was wonderful. Not only was she incredibly informative and listened to exactly what we were free she included personal touches and thing we hadn’t thought of.
There was no pressure and tonnes of support through the many questions I had.
Travelling with a family of six was daunting before Jess put my mind at ease! We can’t wait to get away as a family.

Have been booking with this store for years and will continue to do so as I always get amazing service from any of the team members I speak to.

Steph was super efficient, made the booking process nice and easy and was super fast to respond to my questions. Thanks Steph!

Ms Greenhouse is always helpful with my travel arrangements in getting the best flights at the best prices.

Emily was helpful and Cheerful.

Amazing from booking to need help ASAP while overseas. I would happily recommend to anyone. Craig Southwell was the rep I went thru and was amazing. Can’t thank the bloke enough 👌🙏🤘

Emily was very efficient, happy to help and made me feel valued.
I put a similar request into another travel agency and am still waiting on certain information back,
I didnt get exactly what i wanted but her explanations and alternatives were great. Would recommend her to others.

Josh is always the best to deal with. Had to make a few changes in plans whilst deciding what to book and always came back quickly with exactly what we were looking for

Mitch from Belconnen Universal Traveller was amazing! He was efficient and prompt and the customer service was fantastic!

Maddy was amazing! She did everything for me and I barely had to do anything! These guys are the best

Danielle was very helpful and friendly. Fantastic service and will be back!

Natasha provided me with fantastic service! Would highly recommend her to anyone

your agent provided us with exately what we required. Much appreciated

Great fast prompt service and price beat deal offered.

When I walked in I was greeted straight away.
She was lovely and kind, asked good questions to help me book my honeymoon trip to Canada.
Any questions I had she answered them to a satisfactory level, and look forward to speaking to her soon once flights are released for next year.

Always efficient and easy to deal with no matter how many changes occur.
Very friendly