Unleashed Software Reviews 1.181

Claudiu was fantastic, went the extra mile to ensure we had all the info we needed to make the right decisions.

Establishment & onboarding has been great and Ashton has been extremely knowledge and patient with us along the way! We have seen some of the great functionalities and are excited to use further

Alicia was able to provide definitive answers and demonstrations that answered all of our questions

Ruxandra and all the team I have worked with are really helpful with ongoing support on our individual business needs connecting us with the relevant team to help us get the most from the system.

for us is very comfortable function, support etc

I recently attended a training session delivered by Rutuja Jadhav from Unleashed, and it was an excellent experience. The session was very well structured, and Rutuja explained everything clearly and efficiently. She addressed all queries with confidence and made sure everyone understood the key points before moving forward. It was an effective and productive training session, and I appreciate the professional delivery and support throughout.

I tried this module when it first came out but didn't really receive any assistance, so cancelled it
Ashton cam out and went through it again with us and that really helped.

Nurfatin did a great job!!

Great to work with and very helpful. Rutuja always responds with thorough answers and great follow up. Excellent customer service and support.

I had a very sticky question and Dabby was beyond amazing. She went above and beyond by testing my theory in the sandbox before I implemented it live. I can not thank her enough.

Very good software with solid support. Being using it on a daily basis.

Our company switched to Unleashed from a larger MRP system and we are really impressed with how user friendly it is, and how well it integrates with our other systems. The whole transition was made even easier by our onboarding consultant Ashton, who made the whole process super easy and stress-free, answering any questions we had and offer solutions and workarounds if needed.

I’ve used Unleashed Software for a few years and, overall, it’s been a solid system for our business.

However, since the recent update, performance has noticeably declined — it’s slower than before and logs users out more frequently, which can be frustrating during the working day.

I also had some concerns around pricing. What I was charged didn’t initially match what was advertised online, and it took some time to get clarity. To be fair, this was eventually resolved and refunded, but it shouldn’t have happened in the first place. There still seems to be some inconsistency with current pricing, which I hope gets addressed soon.

Support has been a bit hit-and-miss in the past, particularly with communication from account management. That said, our new account manager Dan has been doing a decent job and has helped get things moving in the right direction, which is appreciated.

The system itself is still a strong tool when it works as expected, which is why I’m leaving a 4-star review. Hopefully the recent issues are ironed out soon.

It has all the functions I need, and easy to convert from Xero. Jue from Unleashed is very patient and helpful with all the issues during the early stage. Highly recommended.

Great service from Ruxandra Brezga. There were recently some small issues with our system which seemed to be taking time to be resolved. I sent an email to say that I was concerned that it was taking time to get feedback and closure. I immediately received an email from Ruxandra who arranged a Teams meeting with her and our Support Manager. However, due to me raising the issue with Ruxandra, everything was sorted out before our meeting. At the meeting Ruxandra assured me that in the future all I needed to do was to get in touch and she would make sure that everything was actioned quickly. Prior to the meeting I was slightly concerned about the Unleashed system but having had the meeting I am very happy with the system and the service provided. I would like to take this opporunity to thank Ruxandra and Daniel Attwood for their excellent service.

Ruxandra Brezga was very helpful and nice in the meeting's we had

Super helpful webinar by Claudiu & Radu on Xero Reconciliation

The software is snappy, does 95% of what we need it to do. It's early days yet, but it's looking like a gamechanger for us in terms of getting on top of our inventory management.

Special thanks to Rutuja our onboarding specialist. She was super patient and knowledgeable.

Unleashed team are always available and quick to help. Tailor their approach to match the customers learning speed / uptake.

We recently onboarded Radu and have had a really positive experience overall. From the outset, he was professional, responsive, and clearly knowledgeable in his field. He took the time to understand our needs and brought thoughtful, practical solutions to the table.

What stood out most was his proactive communication and willingness to adapt as things evolved. He integrated well with the team and added value quickly, which made the onboarding process smooth and efficient.