UPS Reviews 80

Just horrible
The worst delivery company so far in Dubai at least
Still waiting for my parcel
Don’t understand why apple store delivers their goods through it
It’s just a mess UPS seems doesn’t want to make any effort to do their job
And also it’s not a pleasure to speak to UPS on their call centre

250 kg consignment was going around the world. From India to Germany, Germany to Dubai. From Dubai to Abudhabi I don't know when it will reach us. This is supposed to be express delivery in 4 days. Actually it has taken 10 days till now. When it will reach us - no one knows
Even UPS does not know. No one in UPS responded. No one bothered. The MOST UNTRUSTWORTHY freight forwarder

I would like to warn everybody not us UPS. We paid for an overnight service and basically the package was returned to sender, us a week later. They ask for a telephone number for the delivery but do not give there drivers a telephone. They made excuses they tried to delivery twice. The first time they said they couldn’t find the address. I then gave them further directions and the second time they said there wasn’t anybody to take the package which was in correct. They then rescheduled the package to be returned to sender (us) and this took 3 days to get to us. When looking at the tracker and schedules provided, the package went backwards and forwards between depots and the back again to the original depot. When requesting a refund because they failed to fulfil their contract with us they refused.

i have ordered apple phone through apple website and the UPS courrier they said they are not able to deliver the item on the shipping address, i called them and gave the new address but still no confirmation when the delivery will happen, worst experience with this courrier in uae,.

Worst service, I will not recommend any one to use this service. Shipment delayed without any reason and status showing incomplete address. All other companies Shipments are delivered on same address. I gave mobile no. If anyone have doubt about address, they can call and confirm.

Everytime I order from a company called northern UPS reschedules my delivery no exaggeration every time . This time they rescheduled twice already . I was supposed to get my delivery on Tuesday it's Thursday and it's been rescheduled again , was leaving on vacation in the morning but can't now, need that package before I leave , change Airport tickets Uber pick up times so much trouble for something so small , Called UPS that was worthless they said that the driver can deliver it or simple say they don't feel safe so they don't have to deliver .never been rude never had a cross word it's just Union lazy worthless drivers wanting an easier day .

Terrible services. Never use please. I waited all day. called several times. no update and no time on the delivery. They make you wait all day. Terrible experience. Aramex is so much better.

I ordered an apple pencil on 25 September promised delivery with UPs on the 27th September to the Aloft Dubai creek hotel. Never received the parcel - said delivery address incorrect - not true. I subsequently had the hotel call UPs who told the receptionist they will attempt delivery on the 28th but they are very busy. Never received the pencil - just an email saying deliver address not correct despite me emailing ups twice today. UPS does not answer calls - acknowledge the email but no solution. Unfortunately i am now leaving UAE and will hopefully get a refund from Apple

ABSOLUTELY SHOCKING. From UPS Tamworth Dept manager after I reported a near fatal accident resulting from the action of a UPS delivery driver on M42 near Tamworth on Wednesday 10th August at 15.40 hrs ( Vehicle registration number YK15HBD - Vehicle Number 76098 ) The driver threw a large mug out of his window at another vehicle which in turn hit my new car causing over £2,000 damage . Be careful if you are allowing this type of delivery driver access to your property to deliver parcels, as the Tamworth Dept Manager has not bothered to address this incident he obviously does not see this type of road rage from his driver as a problem. Absolutely disgusting behaviour from both the UPS driver and Manager

UPS Serbia is worst company. I wait for package 15 days. No ansver to email or phone

despite calling them twice to fix the country destination on the shipment they refused to fix it, arguing that only the sender can do it. They are sending a shipment to DUBAI in Saudi Arabia instead of UAE.... common sense here you go...

They loot your money . They are fraud , don’t order any goods which uses UPS . It’s a personal experience . We should raise this issue with ministry .

First they provided information about confirming the claim, but the package does not meet the requirements - ok, but next that it was lost ?! thieves! Bunch of thieves!

Review is for UPS U.K.

Stayed in especially as I knew parcel was expected today. I’ve been working downstairs right by the door yet I just received an email saying failed delivery as I wasn’t in and they’ve delivered to a parcel drop off somewhere. What absolute lies! Driver simply couldn’t be bothered to deliver to me. I do not have my own transport so now I will have to pay for a taxi and go and collect it. Absolutely furious, and why no review site for the U.K.? Because of too many complaints about their lazy useless drivers I suppose.

One of the worst companies ever.They have lost their focus. The best word to describe them is WE DONT CARE. It’s time they shut down. The local post office is far much better. If they is any company using this company stop using them, they will make you loose your customers.

Zero star for this company
then service is unbelievable bad , very slow and delay in delivery, the call center is totally helpless.
They do not know anything , do not give any useful information about your shipment ... I had really very bad experience with them. although the cost was 299 AED for shipment one letter of 75 gram they delayed more than 11 days and because of that of ; I had to pay banality of 500 $. !!!!!!!

UPS in the UK... the worst company ever when it comes to shipping your goods. We are now changing. Problems with every shipment, no calls returned and emails ignored. Avoid! (I cannot find UPS UK on Trust Pilot), but it looks like this is a problem not just here.

This company does not deserve to get one star no customer service if you call them nobody alive there to pick up your call.i called them hundreds time they picked my calls couple of time and kept the receiver aside. They took 6 days to deliver my parcel from abu dhabi to aldhafra region but their is no confirmed delivery time.

Worst shipping company in the UAE avoid using them. I have an expensive item shipped from the USA. The process of the shipment in the US was faster and efficient but here in the UAE its like a jungle.
1) they hardly ever anyobr answers my calls on their costumes service line.
2) I had to follow up 5 times today as my shipment delivery date is today to check what time I should expect the delivery. I was informed it would be delivered today between 5 - 9 PM.
3) the worst thing of all the things that could happen is I was informed my package was misplaced. An expensive package is misplaced.

Was it misplaced or did they take it???

Please ask your online merchants to never deliver your items with UPS to the UAE as you will never get your things on time or maybe ever.

I had a shipment from UK coming to me in UAE and was supposed to be delivered today. I called the call center 600544743 at the very early working time and stayed on the line 18 minutes. Then I gave the lady the tracking code and she insisted that this shipment is send withing UK (from the sender location in UK to another location in UK, not to UAE) though I am in touch with the sender and the sender confirmed days ago sending it to me in UAE. However, after few, I check on the website and it says the shipment has been returned to the sender. How come? nobody called me and no SMS received and nothing. UPS is the worst ever & I would never use it or recommend it