UrthBox Reviews 

This subscription box is highly disappointing.

Yes they send the boxes as scheduled and on time, and yes it does have the amount or sometimes a little more in whichever box you get...but it's things like 6 individual packets of dried prunes, random small packages they threw in the complete the box with just a few significant items.

I was sent the same products in my first and second boxes. I reached out to customer service about it assuming they would send new products, but was told that happens sometimes. The website says new products are sent monthly which is the whole reason why I signed up for a subscription. I’ll be cancelling due to false advertising and poor customer service.

I was gifted a 6-month subscription of the gluten free Urthbox. Packing is done well as others have mentioned; everything is packed nicely and I've never received anything crushed. The first couple of boxes were great and had a variety of items in the boxes, boxes that came after that were rinse and repeat. I consistently received the same items each month with little variety from previous boxes. Each month almost all products had expiration dates within a month of receipt. My last box had several items that already expired in addition to two items of the same product that stated may contain traces of wheat (gluten), which I will not eat considering I'm gluten intolerant, hence the gluten free boxes. Although I have enjoyed several snacks that I've received, I ended up giving or throwing at least half away. Overall, my experience started well but went south quickly. I would not purchase the Urthbox on my own and cannot recommend it for anyone going forward.

I cancelled my subscription with plenty of time to stop another delivery to my elderly mother. They indicated that they would try but never replied when I asked for an update. Poor customer service and little response to my request and just make excuses say our subscription is spelled out in the original details and they failed to reply on this and other questions that I had. sent me a screenshot to justify their position and did not satisfy me as a client/customer.

This has been an incredibly frustrating experience. I wanted a 3 month subscription for my daughter as a Christmas gift. I had NO idea that there’s no such thing; once you order, you’re locked in forever. I am now 6 months past the original order and I’ve contacted their customer service 3 times to cancel as well as reported fraud on my credit card but they keep shipping every month. Additionally, my daughter has since moved from the address on file so it’s being delivered to strangers. My daughter is a huge foodie so I normally give these types of gifts and was hoping I’d found another option to add to my list but I will NEVER ORDER FROM OR RECOMMEND URTHBOX AGAIN! I honestly can’t remember the last time I had such a completely futile customer service experience.

Portions are well thought out. Enough to enjoy, not enough to go overboard. Fits daily routine without extra thinking.

Overall, this subscription feels trustworthy. From communication to product quality, everything works the way it should, and that’s rare these days.

Even when I decided to cancel, the process was smooth and polite. No guilt tactics, just a simple confirmation email.

I use the snacks for office breaks, and my coworkers are always curious about what’s inside. It’s become a fun conversation starter.

Whenever I’ve had a question, support responded quickly and politely. It feels like they genuinely value long term customers.

This subscription doesn’t feel restrictive. More like it quietly adjusts your habits without pressure.

When I paused my subscription, the process was immediate and uncomplicated. I did not have to go through lengthy forms or speak to multiple representatives. The confirmation arrived quickly, and the tone of communication remained polite and professional. That flexibility increases my trust and makes me more comfortable subscribing again in the future.

The protein box is great for anyone trying to snack smarter. It doesn’t feel like diet food, it actually tastes good.

All terms are clearly presented at checkout. There are no hidden surprises, which is rare with subscription services.

Some snacks are definitely niche. Not all will hit, but that variety and originality makes the whole experience more interesting.

Every delivery feels like opening a curated care package that was thoughtfully assembled with care and attention. I genuinely look forward to its arrival each month, and the anticipation adds to the overall experience. I enjoy the surprise element just as much as the snacks themselves, because it turns an ordinary day into something special. The variety keeps things exciting from month to month, and I never feel like I’m receiving repetitive or predictable items.

What stands out most is the consistency in quality and presentation. Every box feels thoughtfully prepared, and I can see that real effort goes into selecting items that complement one another. I have yet to receive something that felt low quality or out of place, which builds trust over time. That level of reliability makes the subscription feel stable and dependable.

This subscription has helped me replace less nutritious snacks with better alternatives. It feels like a small but meaningful lifestyle upgrade.

Instead of wandering aimlessly through grocery aisles, I get a curated selection delivered to my door. It saves time and introduces me to products I would likely overlook.

The balance of flavors and textures clearly reflects careful planning and attention to detail. Nothing feels repetitive, and there’s always something unexpected inside that broadens my taste preferences. It feels less like a random assortment and more like a curated tasting experience designed to keep things interesting and enjoyable.