Remanns Engines Reviews 

I purchased a rebuilt engine from them. It's been great. I haven't had any issues with anything mechanical and it's been 5 years with the engine. I have not had to contact them for any warranty issues. So I can't give a review on that. ALL I KNOW IS THAT THEY BUILT ME A GREAT ENGINE.

For you REMANNS ,Idid order a transmission for a 2014 Ford F250 4×4,w/o pto ,its been a whilr, can I get a least my money back, o have to reinburse that money to my client,he asl me for money back, he is going to take ot to an other shop, because it is jeen a long time ,it is a worl truck, CAN YOU GIVEME MONEY BACK, SEND ME A CHECK,OR SOMETHiNG. ??????
You guys make me lose money and 1 client

Wish there was an option to give no stars!! I ordered a engine 8/27. I spoke to a rep 2 time prior to ordering. I called 2 times after ordering and was told it was about to be shipped out. That never happened. I have since bought a engine from quality auto parts that will be delivered in less than a week of ordering. I have started a dispute with my credit card company. If you need any parts contact quality auto parts!

Wish I had done more research...this is a fraudulent company and all should go to jail. Ordered motor, weeks go by with a little communication at first now nothing and emails get rejected. Phone number says call back during business hours but it's during business hours and no way to leave a message. Filed fraud case with my bank. See also someone else posted they are being sued and are under investigation with Wisconsin Attorney General. Case # 2017CX000004. This site should be shut down~~~ Run don't do business with them.

Been calling to ask for tracking for an order placed a week ago, when calling for new sales, they answer inmediately, when asking for tracking they trasfer you, which is #2 for customer service for existing order, you will be on hold for 30 minutes and then get hung up..
you can leave a message, pressing #0 which they won't return the call. Sent emails to support at reman-engine.com but no answer.
The chat feature ask you to email to returns at reman-engine.com which returns failed delivery, address do not exist....
seems like reman-engine.com is owned by Car Part Planet, they don't make or fix the engines, they are brokers.

I purchased a remanufactured engine from the above company. It came with a 5 year unlimited mileage no fault warranty. I thought that was a great deal. Great coverage. Turns out not so much. I spent $5930.00 on purchasing the engine, I spent $3571.69 on getting the engine installed. The engine lasted 93 miles before it broke down. After inspection by my mechanic, he ran a camera inside the engine and said that this was not a remanufactured engine, but a rebuilt engine.

From their warranty dept:
Good morning,

Trust aside, there are only two options to resolve this.

A) We follow through with the warranty exactly as you've agreed to do. I understand that your mechanic is currently working with the warranty department to resolve this issue.

B) You have your mechanic remove the engine from the vehicle, put it back in the crate, and return it for a refund. Said refund would be less a 25% order cancellation/restocking fee, and reimbursement for all shipping charges incurred by us during this entire process.

If I don't hear from you, I can only assume that you've decided to proceed with the warranty process that is already in the works.

Thank you,

--
Joe
Parts Dpt

If I take their "B" option, I will be out over $7k!!! Plus I would have to purchase and install another engine from another company. This is just ridiculous.

Here is the BBB rating: F

This company is absolute trash!

You would be wise to use a different company or chances are you will be sorely disappointed. I paid for an engine, but it was like pulling teeth to get the data the specific engine I purchased. Customer service was abhorrent! The service representative was dismissive, rude and insulting. I knew right away I didn't want to do business with this company and asked for an immediate refund!

Worst Company ever. Do not Buy any items from this company

Terrible Company DO NOTUSE!!!!!!!
Run from this company. There are better options out there

Have sent me 2 bad engines. Finally gave up. Was only reimbursed for unit due to at least being smart enough to use my credit card (so I could dispute charges) but now waiting for reimbursement for over $3700 in labor per stated labor warranty. What a mess.

Considering the recent news of massive fraud in Wisconsin, it has me wondering who runs this "business." Considering all the BBB complaints and bad reviews on the internet noting refusal to honor labor warranty, how does Wisconsin look the other way?

Save yourself the migraine headaches that will ensue

Purchased my engine back in October of 2024, upon arrival water pump was bad. Simply asked if it was covered (Warranty Dept."female") she stated I had to fill out forms. I asked will it affect the time period for installation she stated no! Once I "finally" got in contact to ask for the response, 4 days later, she told me they didn't cover it and the warranty on my engine was voided. She said because the engine wasn't put in on time, so I told her I asked you if it would affect it because I waited for your response and of course she acted as if she never spoke to me. Not surprised that the engine gave out on me, piston, and I have to again find an engine. This people are liers and will do and say anythinge to sell their junk products. All of their companies are horribly rated by the BBB of which I also reported them to along with the attorney general in my state. DO NOT PURCHASE ANY PRODUCTS FROM THIS S****Y COMPANY!

I'm going to start by saying, mistake #1 I didn't read these reviews before ordering. The initial ordering was great. It was even on sale. It was quick delivery. It was great until the engine was inspected. It was broken. I called them right away and was told I had to go through the warranty process. Ok fine. They jerked me around for 2 weeks until I got a manager on the phone. I was told the warranty was excepted and they're sending me a new engine. Here we are another 2 weeks after being told "I saw the engine being loaded" and I get told by someone else that they have to have the old one back before they can send another one. This has been almost a month of back a forth and I still have no idea where my engine is. I originally ordered this engine almost 2 months ago. Super frustrating!

They Suck!! The customers service sucks! They Sent the wrong Engine and kept my $$$$ 1.035... And Now that they made the Mistake there telling me I have too pay 287.00 for shipping. This Company is bogus. The hey scheme people. And lie too people. ...Very disappointed. Fraud... Fraud... Fraud.... The owners should be Ashamed. ... Ripping people off.

CANCELED ORDER NEXT DAY CUSTOMER CHANGED THEIR MIND ON REPLACING ENGINE. GOT CHARGED 829.00 RESTOCKING FEE. CAN'T TELL ME WHATEVER THEY HAD TO DO COST 829.00. COMPANY IS A RIPOFF. I'M A LITTLE ONE MAN BUSINESS 829.00 IS A LOT OF MONEY TO ME.

Terrible customer experience! I called them up regarding the quotes I received from their website. I spoke with 3 people today and each one lacked any professionalism. I won't bother to go into detail about them but I asked the third lady I spoke with (Lisa) for information on how they get their used engines. She said they get them from an auction. The 2nd guy I spoke to before her, didn't want to answer any questions unless I gave him the quote #. My friend that is the auto body business said it's impossible for them to purchase vehicles from the auction because they need a class 3 license, which only junk yards get. Her answer to this was that they've been in business for 35 years, they sell over 100 engines a day, and she's been working there for 9 years. Yet, they are not accredited on the BBB? The Better Business Bureau rated them "F", they have 62 complaints that have not been resolved and have had 325 complaints filed against them. Wow!!
I tried to email Remann back to the email sent me the quote from and it came back as undeliverable!
I wanted to ask them how do they prove the miles on the engine, do they have the actual title on the vehicle the engine came out of. My friend in the auto body business told me not to trust them because even if they do sell me the actual motor and the miles are not lies, you still can't trust them because nobody gives you 5 year warranty on a used engine! They'll come up with all kinds of excuses why they won't cover you!

Remanns engines, Quality Engines, Engine and Transmission World, Engine Shopper, South West engines, Midwest Auto Recycling (a total of 18 names) is a very dishonest company. You will be lucky if they send you an engine that works. Remember, pure lucky. They don't inspect any engine they sell. They just put in a pallet. Then good luck to you.
Another dishonest thing they do. They will NOT return your core fee. I have been fighting for several months to, at least, get an answer. When they answered the phone, they transferred to somebody that never answer the phone and never call you back. Their address is 2100 E College Ave. Cudahy, WI. They were sued several times but never received the punishment they deserved. They steal from so many people. If you will sue them, you will lose. All that work there is part of the scam as well.
Do not do business with them. You won't be able to get your rights with them. The owners are ILLYA BRITKOVVY and DALE JONES. This Dale even sent me an email saying he is only a forklift Operator and gave me an extension number to talk with John (2064). Nobody ever answers, and the answer machine is always full. I believe this John does not even exist.
Go to BBB and search Engine Shopper, LLC. You will find all the information you need about them. These owners and other managers should be in jail, but it looks like justice does not exist in Cudahy, WI
I believe they laugh a lot to see how easy it is to steal from so many people, and nothing happened with them.

This company is under investigation by the Wisconsin Attorney General’s office. They are in court.
The case number is 2017CX000004
It is being prosecuted in Milwaukee County.
These people are crooks….everyone I spoke with was a liar.
Do your research.

After 2 weeks and emails updates on why it's late. I got a refund.
The company continues to send emails. I canceled my order......please don't send.

This company is crap
I think it may be a junkyard Mafia outfit
Fo not do business with them

Second 5.0 for my f150 first engine did make it out of shop and now the second engine failing with less than 4000 miles, lot of metal in oil no power very disappointing. Installed by licensed shop and maintenance by licensed shop. Now I need the third engine hopefully third time is charm. I’m sure this will be hide from public view. I have the receipt for both engines please request before you shut me up. First engines claim number wc00198597. Original engine installed 4/29/24 second engine installed 7/5/24. Second oil change 9/24/24 more metal in oil videos loss of power pulling slight grade. Totally disappointed. You have enough information to contact me with the claim number.