Ordered from this company, it is past the window when it is supposed to arrive and it hasn't even shipped yet. They are spamming me with surveys to review products I haven't even received, and spammi... Toon meer
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This product is fantastic! Not only is it “healthy” for my growing teenage boys but it smells amazing. It gives a clean refreshing feeling for active boys. My husband has converted and started using i... Toon meer
Bedrijf heeft geantwoord
We live in the tropics and it is very hard to find something that works in our humidity. My son has reported that he loves the products and has noticed he doesn't have stinky body odour anymore and I... Toon meer
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My husband and teenage boys loved getting these products for Christmas and are still using them now! I'm about to do another order as hubby asked if I can get him some more as it's only starting to r... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
I started Manly to make a real difference in men’s daily routines — most supermarket products are full of harsh chemicals that cause irritation, dryness, and breakouts. Our mission is to create natural men’s hygiene and grooming products that actually work — from body wash, shampoo, conditioner, and deodorant to targeted solutions for acne, dandruff, and body odour. By using high-quality botanicals instead of cheap fillers, we help men (and the mums, partners, and families who often buy for them) feel confident in their own skin. Manly is more than just a shower brand — it’s about giving guys simple, effective, and trustworthy products they’ll actually use every day. – Callum Founder of Manly
Contactgegevens
Australië
- help@usemanly.com
- www.usemanly.com.au
4,1
Goed
359 reviews
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Heeft 88% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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My son loves your product
My son loves your product, ordering and delivery was fast and easy
2 mei 2026
Review zonder uitnodiging
Antwoord van Usemanly
Hi Jess,
Thank you so much for sharing this. We’re really glad your son is loving the products and that the ordering and delivery process felt fast and easy for you.
That’s exactly the kind of experience we want families to have from start to finish.
We truly appreciate your support and for choosing Manly.
Callum,
Founder, Manly
Great products
Great products! My son loves and uses all if them. The shampoo and conditioner and deoderant and body wash all really work and great for his skin.
1 april 2026
Review zonder uitnodiging
Antwoord van Usemanly
Hi Tina,
Thank you so much for the lovely feedback. We’re really glad your son is enjoying the full range and actually using all of the products. That’s always a huge win for us.
It’s also great to hear everything is working well for his skin while still being effective. That balance was really important to us when creating the range.
We truly appreciate your support and for having Manly in your home.
Callum,
Founder, Manly
Deodorant is very impressive for no aluminium
My boys really like the deodorant and body wash. Not so fussed about the shampoo & conditioner - don't think they use it much
Would be really good if they came in bigger bottles and less packaging
1 mei 2026
Review zonder uitnodiging
Antwoord van Usemanly
Hi Heidi,
Thank you for the honest feedback, we really appreciate it. We’re so glad to hear the deodorant has impressed you, especially being aluminium free. Creating a natural deodorant that still performs well for active boys was really important to us.
It’s also helpful hearing your thoughts on the shampoo and conditioner. Every family is different, and feedback like this genuinely helps us continue improving the range.
We completely understand the request for bigger bottles and less packaging as well. That’s something we hear more often as families start using the products daily, and it’s definitely on our radar as we grow.
Thanks again for supporting Manly and taking the time to share your experience.
Callum,
Founder, Manly
Antwoord van Usemanly
Hi Michelle,
Thank you so much for the kind words. We’re really glad you’re enjoying the products.
We truly appreciate your support and taking the time to share this.
Callum,
Founder, Manly
Fantastic shampoo and conditioner from…
Fantastic shampoo and conditioner from Manley! My boys absolutely love them. Great scent, great feel, and great results. We’re excited to try the body wash and deodorant next.
8 april 2026
Review zonder uitnodiging
Antwoord van Usemanly
Hi Danielle,
Thank you so much for sharing this. We’re really glad your boys are loving the shampoo and conditioner and that you’ve been happy with the scent, feel and results.
It’s always great hearing when products become part of the routine so quickly. We’re excited for you to try the body wash and deodorant next as well.
We truly appreciate your support and hope the boys continue loving the range.
Callum,
Founder, Manly
It’s expensive and $100 for every three…
It’s expensive and $100 for every three months is not affordable for a body wash and Deo
10 april 2026
Review zonder uitnodiging
Antwoord van Usemanly
Hi Siddharth,
Thank you for your honest feedback. We completely understand that spending around $100 every few months on body wash and deodorant isn’t affordable for everyone, especially with the rising cost of everything at the moment.
We’ve tried to create products using quality ingredients that actually work, but we also understand value means different things to different families. Feedback like this is really important for us as we continue looking at bundle options, pricing and ways to make the range more accessible.
We genuinely appreciate you giving us a try and taking the time to share your thoughts.
Callum,
Founder, Manly
Smell is coming back
I somehow ended up with two subscriptions instead of one. Customer Service helped me get that straightened out. My 13 year old son loves the products, but now after a couple of months or maybe it is just because the weather is warmer, he is starting to smell again by the time school is out. Wish there was an antiperspirant option.
12 mei 2026
Review zonder uitnodiging
Antwoord van Usemanly
Hi Shannon,
Thank you for the honest feedback, and I’m glad our customer support team was able to help sort out the subscription issue for you.
I completely understand what you mean about the warmer weather and the smell starting to come back by the end of the school day. Teenage boys, heat and long school days can definitely put any deodorant to the test.
Our deodorant is a natural formula, so it works differently to traditional antiperspirants that use aluminium to block sweat. We know some families would love a stronger antiperspirant style option, and feedback like yours is really valuable as we continue developing the range.
We truly appreciate you sticking with us and for sharing your experience so openly.
Callum,
Founder, Manly
Antwoord van Usemanly
Hi Melissa,
Thank you so much for sharing this. We’re really glad you’re loving the deodorant and the scent.
We put a lot of thought into creating something that smells fresh and clean without being overpowering, so it’s great to hear it’s hit the mark for you.
We truly appreciate your support.
Callum,
Founder, Manly
I am happy that I found you
it is very good i am happy that i found you. I bought it for my son
14 april 2026
Review zonder uitnodiging
Antwoord van Usemanly
Hi Julieta,
Thank you so much for this. It genuinely means a lot to hear you’re happy you found us.
We’re really glad the products have been a good fit for your son and that you’ve had a positive experience with them. Helping families through those teenage years is exactly why we created Manly.
Thanks again for your support.
Callum,
Founder, Manly
My 13 year old son really likes these…
My 13 year old son really likes these products.
14 mei 2026
Review zonder uitnodiging
Antwoord van Usemanly
Hi Tash,
Thank you so much for sharing this. We’re really glad your 13 year old is enjoying the products. That age can be such a tricky stage, so when they genuinely like using them, that’s a big win for us.
We truly appreciate your support and for choosing Manly for your family.
Callum,
Founder, Manly
Grandkids love the product
Grandkids love the product, it doesn't smell like a florists shop.
14 april 2026
Review zonder uitnodiging
Antwoord van Usemanly
Hi Julie,
This gave us a laugh, thank you for sharing it. We’re really glad the grandkids are loving the products and that the scent hits the right balance. Fresh and clean without smelling like a florist shop was definitely the goal.
We really appreciate your support and for choosing Manly for your family.
Callum,
Founder, Manly
Wow so impressed!
This is the only product that I have used on my teenage son that made his room smell go away! As well as his BO of course! Im super impressed, and Im not always that easily impressed. Will definitely repurchase.
My son is autistic, and I love the clean ingredients too.
1 april 2026
Review zonder uitnodiging
Antwoord van Usemanly
Hi Sumaira,
This honestly means so much to read. Hearing that it’s made such a noticeable difference, not just with BO but even with the smell in his room, is exactly the kind of real life impact we hoped these products would have.
It’s especially meaningful knowing your son is autistic and that the clean ingredients matter to you as a parent. We know how important it is finding products that feel right, smell right and are comfortable to use consistently.
The fact that you’re not easily impressed makes this even more special to us. Thank you for giving us a chance and for sharing your experience.
Callum,
Founder, Manly
Deodorant is a good product
Deodorant is a good product. Hard to find a natural one that works well on sweat and smells. It doesn’t leave streaks, isn’t overly pricey and smells great. This one ticks them all. Would recommend
16 april 2026
Review zonder uitnodiging
Antwoord van Usemanly
Hi Chris,
Thank you so much for this review. We know finding a natural deodorant that actually works can be a challenge, so hearing that this one ticks all the boxes for you really means a lot.
We’re especially glad you mentioned no streaks and a scent that still performs well without being overpowering. That balance was really important to us when developing it.
We truly appreciate the recommendation and your support.
Callum,
Founder, Manly
Scam website / company
Scam website / company.
AI generated website, fake reviews, links don't work, orders don't get fulfilled.
Product is of poor quality and you get forced to recurring payments/ subscriptions.
Avoid ordering from this company.
1 mei 2026
Review zonder uitnodiging
Antwoord van Usemanly
Hi Henry,
I’m genuinely sorry to read this, and I can completely understand why you’re upset if this has been your experience. Feeling like your order hasn’t been fulfilled properly or that you haven’t been able to get the clarity and support you expected would be incredibly frustrating.
I do want to assure you that we are a real Australian business with a real team behind it, and we take feedback like this seriously. We’re not here to trap people into subscriptions or ignore customer concerns. If something has gone wrong with your order or account, we absolutely want to investigate it and fix it properly.
I’m also sorry if parts of the website or links weren’t working correctly for you. That’s not acceptable and it’s something we’re continuously working on improving. The same goes for communication around subscriptions and orders. Customers should always feel informed and in control.
If you’re open to it, please send us an email with your order details so we can personally review what’s happened and work towards a resolution for you. We genuinely do care about our customers and would appreciate the opportunity to make this right.
Callum,
Founder, Manly
Delivered incorrect products and Customer Service is Non Existent.
I am posting this here as it seems responses to negative reviews here are actually forthcoming rather than direct attempts to contact Usemanly. I have been using Manly for a little over a year, this is the first major problem I have had, the customer service is NON-EXISTENT.
I ordered 4xBall Deodorant on my normal subscription (order #71005). I was delivered 4xnormal deodorant (underarm).
I emailed the “help” email address (listed on the invoice and the website) on 26/04/2026 and the 30/04/2026, with the details of the problem (including photos of incorrect products delivered). I have not had a response to either email.
On the 08/05/2026, I used the contact form on the website, advising of the issue and have still not had any response.
There is no phone number listed for customer service.
All I want is the correct products to be delivered. The next step after this will be reporting to ACCC and NSW Department of Fair Trading.
13 mei 2026
Review zonder uitnodiging
Antwoord van Usemanly
Hi Matthew,
I’m genuinely so sorry for this experience. After being a customer with us for over a year, you should never have been left feeling ignored, especially after receiving the wrong products and making multiple attempts to contact us. I completely understand your frustration and disappointment.
I’ve checked into this and we did respond to your previous emails, but I’m very sorry if those responses did not come through or were never received on your end. I understand how frustrating that would have been, especially while trying to get this resolved. We have also sent you another email regarding this.
Receiving 4 incorrect deodorants instead of the Ball Deodorants you ordered is a major mistake on our end, and I’m truly sorry for the inconvenience this caused you.
I can also confirm that we have processed a refund for the incorrect order. We have also escalated and processed a complete Hygiene Kit to be sent out to you as an apology and to help make this right.
We really appreciate you bringing this to our attention and giving us the opportunity to make this right. Again, I’m deeply sorry for how this was handled.
Callum,
Founder, Manly
This company is a fake
This company is a fake! They have taken an image from another brand (Melvory) where they have the founder posing in front of post office bags of the orders that they packed and used AI to replace that founder In the photo! So fake! If a business does this, they cannot be trusted! What else are they faking!
13 mei 2026
Review zonder uitnodiging
Smells divine
My son loves the products, I love their perfume. The order and delivery process was efficient.
12 mei 2026
Review zonder uitnodiging
Antwoord van Usemanly
Hi there,
Thank you so much for sharing this. We’re really glad your son is loving the products and that you’re enjoying the scent as well.
It’s also great to hear the ordering and delivery process went smoothly for you. We work hard to make the whole experience easy from start to finish.
We truly appreciate your support.
Callum,
Founder, Manly
My sons love it
My sons love it. And it smells great. Very well packaged and presented.
17 april 2026
Review zonder uitnodiging
Antwoord van Usemanly
Hi Jennifer,
Thank you so much for sharing this. We love hearing that your sons are enjoying the products and that the scent has been such a hit.
It’s also really nice to hear the packaging and presentation stood out to you. We want it to feel exciting to receive and something they’re proud to use.
We truly appreciate your support and for choosing Manly for your family.
Callum,
Founder, Manly
Brought for hubby and son in-law both…
Brought for hubby and son in-law both happy
20 december 2025
Review zonder uitnodiging
Antwoord van Usemanly
Hi there,
Thank you so much for sharing this. We love hearing that both your hubby and son in-law are happy with the products. That’s always a great sign when it’s a hit across the family.
We really appreciate your support and hope they continue enjoying the range.
Callum,
Founder, Manly
Impossible to cancel a subscription
Impossible to cancel a subscription.
Don’t use this company under any circumstances..
Unfair trade practices have been employed
Further to the above, there is no clear Subscription option. Only contact via email. There is no phone number.
It required 3 emails to cancel. The first option emailed forced us into chasing around the web site in circles. Second email, not much better.. third email arranged cancelation . It needs to be a simple process.
Calum , happy to edit my review if you can show a more streamlined and functional option
6 mei 2026
Review zonder uitnodiging
Antwoord van Usemanly
Hi Dean,
I’m really sorry to hear this, and I completely understand your frustration. It should never feel impossible to cancel a subscription, and we’re sorry this has been your experience.
You can absolutely cancel or manage your subscription anytime through your customer portal, and if you ever have trouble accessing it, our team can help directly as well. There’s no lock in or obligation to continue.
We take feedback like this seriously and genuinely appreciate you raising it. If you’re open to it, please reach out to us so we can look into your account and resolve this properly for you.
Callum,
Founder, Manly
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