Vanstation Reviews 

DO NOT buy a van from these cowboys. Paid over the odds for a rusty van that needs tons of work. They’re only interested in your money and they don’t reply to emails, phone calls or messages. I’ve spent over £500 in parts already. Please avoid and buy somewhere else. Update 15/03/25 I’ve now spent over £1500 on parts and welding. Please avoid these scammers.

Found a van on eBay that looked good value. Pictures were good and condition of mechanical, bodywork and interior described as perfect. Almost agreed to buy over the phone and have it delivered, which is very much their preferred way of trading. Decided to take the time to inspect the van. Best decision ever. It was a wreck. Inside, outside, mechanically, it was trashed. I understand their business model, it needs you to take the bait and believe you are getting great value and buy over the phone. They don't take credit cards because the credit card company would be responsible for the sale. That, and the negative reviews here, tells you all you need to know about Van Station. Pay more for something that is nice and never, never, never pay for a commercial vehicle that you have not seen.

Seamless service from start to finish
Kevin was a pleasure to deal with. We received payment within 10 minutes
Couldn't be happier

Great staff
Fun guys
Delivery driver a great help ThankYou Mick

Purchased a van and give a non refundable deposit (Mistake), van has way more damage than pictures showed but they said in description bodywork clean. Landed over from Ireland to collect, told me there was no log book. Told me to drive to main Birmingham post office in the van I just bought of them to get emergency tax (Yes they expected me to drive illegally into a city in a damaged van). Absolutely no help whatsoever, barely spoke whole time I was there. Nobody took charge or inititive. Give me the impression they were a complete cowboy outfit. Never buy anything of them unless you see it 1st and if there is no logbook make sure they cover costs. In my case they ran off after they give me the keys of van. Left between a rock and hard place. They have replied saying review not genuine. Numberplate SA67JJF, bodywork condition clean, £1000 non refundable deposit, £1600 paid on arrival. Given keys walked off, asked for log book 1st guy walked away then 2nd guy said head into Birmingham's main post office and get emergency tax. Walked off. Baring in mind I just got a taxi from airport and had no transportation, If I hadn't of given such a daft deposit I would of walked away. Bodywork was far from clean, bottom sills bent, non repairable, the door was damaged but I was aware of that. Gearbox had issue again I was aware of that and was expected because of price however I had no choice to change and when I arrived I was standing in your hall for 15 minutes ignored by all. Here is a few of the dents I couldn't see from pics. I'm sure the office of 6 young fellas will have a good laugh at this review

Great place and great customer service.. most definitely recommend 👌

Van station were great. Really friendly staff who take their time to help you find the right vehicle in their big fleet of vans. Mick the delivery driver who brought my van was also super friendly and really efficient, I'd give him 10 stars if i could.

Avoid like the plague!
This company has will happily take ££££ and completely lie about the van forsale. Supposedly ready to go straight back on road with a little welding. Engine supposedly ran mint. In the end I gave up the battle and let them steal my money and had to physically scrap the van. I didn't even get to drive it 1 mile because it was so dangerous. (I am a welder and it was beyond welding. Whole chassis front to back rotten, arches, cross members you name it. I am a restoration garage and I was supposedly going to start a great relationship with purchasing from them. That ended extremely quickly..... Please never purchase anything from them no matter how cheap or good of a deal it might be because I guarantee it has hidden issues. We buy any van wouldn't even purchase this tat....

Had two vehicles, both not as described, underlying issues, should of worked it out when paying we buy broken vans for the vehicles.
The prices do not reflect the state of the vehicle and it makes them look like crooks. I have no got a clue how trading standards have not shut this lot down yet. The complaints and court cases against them is horrendous.
Wish I came here first.

Professional, honest and a good experience overall. Visited for the first time where I was welcomed by the sales team. I was given all the time needed to look through so many vehicles. And they guided me when I needed help. Don't normally like making a decision without going away but they answered all questions and was very happy with the test drive.
Vehicle is spot on and can't complain for the price.

Absolutely load of crap they speak & sell please don’t bother

Good service, quick, simple and received my new van next day as promised. Can't complain.

Very pleased with the overall experience buying a van with these guys.
Left a small deposit over the phone and by the afternoon my vehicle was delivered.
Delivery was professional and kept me updated with an ETA.
Had enough time to check the vehicle over. There were a few age related issues but nothing unexpected for the age. The team sent me over videos before purchase and made me feel more confident purchasing without visiting first.
I will be informing my friends and family to come to Vanstation!
Thank you guys.

Great service from start to finish. Saw an ad on Ebay on Saturday evening, dropped a message to them, not expecting a response until Monday, nope replied within an hour. Had various messages back & forth, Phil then rang on Sunday morning to go through things. Car was delivered to my house on Anglesey (bearing in mind the company are based in Solihull) at 11am Monday morning, delivery driver was lovely, sent messages & rang us to let us know his progress. To get fair I was a tad anxious but turns out there was no need, the car was as stated, no issues at all. Fantastic service, will recommend to others & use again should the need arise. 5*.

I spotted a Transit Connect on Facebook and messaged Vanstation about it. They invited me down to take a look, so I went over, but when I arrived, I was surprised to find way more vans than I expected! I ended up spending about three hours just browsing.

After checking out six small vans I liked, Tom from the team was super helpful in guiding me through the choices. I eventually decided on a Caddy, which I drove home and couldn’t be happier with. The whole experience was great, from the free drinks on-site to the excellent service and great prices. I’ll definitely be recommending Vanstation to my family and friends!

Great service van as described fast delivery Lionel who delivered it was very helpful and polite

AVOID IF YOU KNOW WHATS GOOD FOR YOU..!! THE BAD REVIEWS ARE JUSTIFIED...!!!..We received a renault trafic camper yesturday 9 10 24,..and paid £1700 based on their ads,and communications...,..it was advertised and sold as starting,running and driving perfectly no less..!!!..so this is what we expected at the very least...apart from any structural issues etc.....when it arrived,we had to use our own battery,as the one on it was near flat,and the delivery driver had to use easy start spray to get it going..!!! definately not as described by the sellers in their ads and when sorting the deal...!!!
...now we have this truck in our yard,that only starts with a dose of easy start,and blue smokes like crazy even when warm,so the engine is most likely duff....and the only thing that seems to work ok is the wipers..!! no joke...!!!
...Seriously now,be very careful if buying here....dont believe a word they tell you...we just paid them when asked,before delivery,not expecting such behaviour from what we thought were a legit company..????.....we have tried to contact them regarding this,but amazingly we dont get any replies..!!!!...ho hum..!!!! funny haha eh
???.........not !!!!

Mick was amazing, very efficient and polite. Great delivery, no fuss. Definitely recommend. Whole experience through vanstation was simple and straightforward even for me and I have massive anxiety! Thank you Guys

Vans here are sold with NO warranty at all so once you leave a deposit no matter what, you are not getting it back so please understand when buying from here you MUST be a mechanic as they sell wrecks. They buy and sell vans in any state. So buy as long as you understand it’s going to cost you a lot of cash to put right in a few days. I wish I’d read the reviews before buying. It’s also a reason they don’t take visa payments as visa cover you from companies like these. So my advice is go elsewhere unless your a mechanic and know you can fix the issues in that case then fair enough.

I would not recommend Vanstation to anyone! Bought a van that they described as running smoothly, no lights on dashboard and no knocking. Halfway down the road part of the underneath was hanging off and the knocking was deafening. On the motorway a coolant light came on and we really didn't think it would make it home. On taking it to a local garage we are having to spend £1400+ just to make it roadworthy. All this after their "mechanic" (I use the term extremely loosely) said there were no issues! It wasn't cheap for what it was at £4995. Avoid unless you are looking for a van to scrap!