I have never dealt with a company like Varsity base when items have been ordered via the internet. They stay in touch and are constantly updating you on your order. Their process allows you to correct... Toon meer
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So, They stated their "Phone number is clearly stated on their home page"....Again with the misinformation, just plain lying!!! I have given my number to them several times with no response. They are... Toon meer
I’ve never done anything like this before, getting a jacket custom made online & being able to design it myself but I can say varsity base was soooooooooooo nice through the entire process down to my... Toon meer
Best communication ever. I orderd from overseas. Off course I had many questions and concerns, but their CS was diligent and even got me a lot quicker than expected. The best. Thanks again
Bedrijfsgegevens
Geschreven door het bedrijf
Design your perfect custom letterman or varsity jacket with us! Trusted by over 7,000 schools across the U.S. and Canada, our jackets are the top choice for students, teams, and organizations looking for high-quality, personalized apparel. Made from premium melton wool and genuine cowhide leather, our jackets are built to last and make a bold statement. Choose from a wide range of styles and colors, including regular and crop-top designs, and customize every detail to fit your unique vision. We offer various collar styles like retro, sailor, and hooded options, and let you add a personal touch with custom patches—pick from our selection or upload your own design! With 24 vibrant color options and multiple material combinations, the possibilities are endless. Our jackets are perfect for corporate gifts, franchise milestones, employee celebrations, and school teams. Whether you're designing one jacket or outfitting a group, there's no minimum order quantity, and we’ll deliver your custom creation within 2-4 weeks. Our online jacket builder and expert in-house design team make it easy to bring your ideas to life. Create a jacket that reflects your style or honors a special occasion today!
Top Quality Letterman Jackets
Geschreven door het bedrijf
- Great gift idea
- At Varsity Base, we know that the right business gift can make a powerful statement about your brand and your commitment to your employees, clients, and partners. That's why we're dedicated to helping you create custom varsity jackets that not only showcase your company's unique identity but also leave a lasting impression on everyone who receives them.
Free World Wide Shipping
Rush Shipping Available
In-stock jackets are shipped out the next day and all customized jackets are shipped within 21 days.
Contactgegevens
4455 E. Camelback Rd, 85018, Phoenix, Verenigde Staten
- team@varsitybase.com
- www.varsitybase.com
Highly Customizable Letterman Jackets
4,3
Uitstekend
2K reviews
Heeft 56% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Cool to design the jackets
Cool to design the jackets. Your embroidery is great. Delivery time also pretty good.
12 februari 2026
Lovely ,i loved the coat
6 februari 2026
Very pleased with product and experience!
Great quality, great price. Shipping was decent, I think 2 weeks. Would definitely order here again!
2 februari 2026
My new letter jacket from Varsity Base rocks!
I absolutely love my new letter jacket! The quality and materials used to create my jacket are excellent. I was able to use their AI generator to create a custom patch, which turned out great. I worked with Luke Staben, Donn, and Hannah from their customer satisfaction team. They were not only responsive, but also very helpful with my questions throughout the entire process. I wore my jacket at the Navy lacrosse game and got a ton of compliments. People immediately asked where I got my jacket from. Several of my classmates plan to order similar jackets as well. THANK YOU Varsity Base for making such a quality product! If you are looking to order a letter jacket, look no further than Varsity Base! Thank you team!
26 maart 2026
Review zonder uitnodiging
The jacket is absolutely amazing
The jacket is absolutely amazing. The craftsmanship is on point. It’s more than I expected. Thank you.!
15 februari 2026
Job well done
12 februari 2026
Let down and Disappointed…
The fabrics were nice but the patches and below standard. I was excited waiting on delivery but very disappointed in finished product. It now just sits in the closet.
13 februari 2026
Antwoord van Varsity Base
Thank you for your feedback, and we’re sorry to hear the final result did not meet your expectations.
We’d like to clarify that the patches on this jacket were created from customer-supplied custom artwork. When custom artwork is uploaded—especially if the image quality is low, highly detailed, hand-drawn in appearance, or includes gradients in smaller patch areas—the final result can vary depending on the decoration method selected.
At Varsity Base, we offer several different patch and decoration options depending on the type of artwork and desired finish, including embroidery, chenille (for larger patch designs), and digitally printed patches for highly detailed or photo-style artwork. In this case, embroidery was selected, which can be more challenging for smaller patches or artwork with fine detail and gradient-style elements.
Because we did not receive any follow-up questions or requests to review alternative patch methods before production, we proceeded based on the selected customization choices and produced the patches to the best of our ability using the chosen method.
That said, we understand your disappointment, and our team would still be happy to review the order with you directly and discuss whether there may be any possible options to help. Please feel free to reach out to us.
Love this jacket!
21 januari 2026
Antwoord van Varsity Base
That’s what we love to hear. Thank you for being part of Varsity Base!
Antwoord van Varsity Base
That’s what we love to hear. Thank you for being part of Varsity Base!
Finally a website where I could design my own varsity jacket.
The website was fairly easy to use in designing my own jacket. The wait time to get my jacket was reasonable and it matched what was told to me. I got email updates as to how my order was progressing. I do feel that the jacket could've come better packaged.
2 februari 2026
Antwoord van Varsity Base
Thank you for your thoughtful feedback. We’re glad the design process felt easy, the timeline matched expectations, and our updates kept you informed throughout.
We also appreciate your note on packaging. That’s valuable feedback, and we’ll continue looking for ways to improve the presentation so the unboxing experience matches the quality of the jacket itself.
Excellent, except for...
I really liked how easy it was to design my jacket on the website, and the final product looked very close to the sample I created online.
The listing mentioned embroidery, and it was done, but there were some differences in how it was applied. One area had direct embroidery on the sleeve, another appeared to be embroidery on a patch, and the back included chenille. The techniques weren’t completely consistent across the jacket.
Overall, the jacket still looked great, and the quality was good. I just wish the company communicated more clearly about the type of embroidery or patchwork used in each area.
2 februari 2026
Antwoord van Varsity Base
Thank you for your thoughtful feedback. We’re glad to hear the design process felt easy and that the final jacket closely matched the version you created online.
We also appreciate your comments regarding the decoration methods used across different areas of the jacket. In our builder, we suggest certain decoration types for specific placements based on what typically works best visually and structurally. However, customers also have the ability to override those suggestions and select their preferred customization method for each area—whether that’s embroidery, chenille, direct embroidery, or a patch application.
We understand that clearer communication around those options can make the process even better, and your feedback is valuable as we continue improving the experience. We’re glad you were happy with the overall look and quality, and we appreciate you choosing Varsity Base.
very great quality
15 januari 2026
Antwoord van Varsity Base
Short review. Big compliment. We’ll take it. Thank you!
Very great communication through the…
Very great communication through the process of making the jacket
31 januari 2026
Antwoord van Varsity Base
Thank you, Ricardo! Great communication is part of the craft for us—we’re glad the process felt smooth from start to finish.
Fantastic Customer Service!
Fantastic Customer Service!
Great support, Great Responsiveness to feedback, even went as far as to confirm the design of my custom patch before they stitched it onto the jacket, and when it wasn't up to par, they redid it and sent me an updated version!
Fantastic work, 10/10.
30 januari 2026
Antwoord van Varsity Base
Thank you for the amazing review! When it comes to custom work, the details matter—and we’re glad our team made sure your patch was right before it became permanent. That extra step is exactly how great jackets are made.
Non responsive to questions
Non responsive to questions
Poor follow up
No advance mockup for approval
Patch colors were not changed as requested
Takes forever to ship the jacket
No live customer service
27 januari 2026
Antwoord van Varsity Base
Thank you for your feedback. We’re sorry to hear the experience did not meet your expectations.
Our team did respond throughout the process and also offered to arrange a call to discuss any concerns directly, as we understand custom orders can sometimes require more detailed communication. We also want to clarify that when customers upload their own patch artwork, those files remain the customer’s intellectual property, and we typically do not alter the colors or design of customer-supplied patches unless specifically arranged in advance.
That said, we understand your frustration, and our team has already been in touch to see how we can help rectify the situation. At Varsity Base, 100% customer satisfaction remains our top priority, and we are committed to working toward the best possible resolution.
Great communication!
Great communication throughout the entire process. They were willing to make sure we got exactly what we wanted through numerous emails. They Let us know when they were beginning, incase we had any last minute changes. The only thing I would complain about is the packaging was not the greatest. The box was flimsy and actually broke open at one corner.
25 januari 2026
Antwoord van Varsity Base
Thank you for your thoughtful review. Great communication is a big part of bringing custom jackets to life, and we’re glad our team could work through every detail with you to make sure it came out exactly right.
We also appreciate your honest note about the packaging. While our focus is always on protecting the jacket during transit, we know the unboxing experience matters too, and feedback like this helps us keep improving every part of the Varsity Base experience.
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