I'm a 6'2,17 stone male, usually order 3xl in a jacket for room,the 4xl fitted perfectly. Ordered on Saturday evening and delivered Tuesday, can't complain about that. Not a problem recommending or... Toon meer
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Ordreprocessen forløb fint, men returhåndteringen trækker alvorligt ned. Der blev modregnet 99 kr. ved returnering, bestående af 39 kr. i fragt og et uspecificeret gebyr på 7,80 kr. Regnestykket h... Toon meer
Order online got the goods within three days as you say they would arrive good job
Its been two week. not had my delivery yet .phoned them the first time saying that there was a delay been mix up in dhl . Phoned them back 4 days later and they said there was investergating because... Toon meer
Bedrijfsgegevens
- Veiligheids- en werkkledingwinkel
- ook in
- Beschermkledingleverancier
- Borduurapplicatieservice
- Herenmode
- Schoenenwinkel
- Werkkledingwinkel
Geschreven door het bedrijf
For 25 years the VELTUFF® brand has combined safety with style to provide people with workwear that is truly up to the task. Our range of high quality workwear includes work clothing, hi-vis garments, safety footwear and PPE, each designed to provide superior protection, durability and comfort. So whether you work in a warehouse, drive a commercial vehicle or maintain the railways, VELTUFF® is the brand you can trust.
Contactgegevens
1 Regal Close, NN3 6LL, Northampton, Verenigd Koninkrijk
- 01604 698600
- uksales@veltuff.com
- www.veltuff.com
3,3
Gemiddeld
439 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very poor so far
Very poor so far, no feedback on order at all until I complained about shop.app seemingly being the only interface for tracking. Only then did they send me a tracking number which was for an order that it turns out was going to be delivered that day - I hadn't had a dispatch notification!
Shoes arrive and they are horribly uncomfortable, the toe box is extremely shallow and instantly presses down on my foot.
Follow the returns process on their website, because they've not updated the order status from "Confirmed" there's no return item option. Zero response to an email requesting support on this issue.
Terrible experience up to now.
28 februari 2025
Review zonder uitnodiging
Antwoord van VELTUFF® Real Workwear
Hello Norman
Sorry to hear that you are unhappy with the service you have received and the missing confirmation email with the tracking reference. With regards to the application, I can confirm this is due to Shopify being our chosen interface however, this is not essential for tracking of your parcel. I am afraid I am unable to see any email from yourself regarding the return of the item you are unhappy with however, I can confirm I have now processed this return for you. You should receive an email shortly with your returns label for this, please do contact us on uksales@veltuff.com if you have any issues with this.
Many thanks and best regards
Veltuff UK
Super service og altid et smil
Købte arbejdstøj i Vallensbæk, og fik stort firmalogo på ryggen.
De blev, efter 2 vask, meget grimme.
Uden tøven ombyttede de bare tøjet, og fik det uden det store logo.
Virkelig super service og altid et smil når man kommer. 🙏🏼😁😊
10 februari 2025
Review zonder uitnodiging
Be careful when ordering
One of the worst companies for returns and sizing just be very careful when buying from this company
13 januari 2025
Review zonder uitnodiging
I brought a jacket it said it was in…
I brought a jacket it said it was in stock its taken me to call them for them to tell me two weeks later to tell me its not in stock they held on to money making interest for 14 days dont use them realy disappointed itvwas a present
9 januari 2025
Review zonder uitnodiging
Antwoord van VELTUFF® Real Workwear
Dear Julio,
We’re sorry to hear about your experience and understand your frustration. As stated on our website, our warehouse was closed from December 21st to January 2nd for the holiday period, which meant we couldn’t dispatch orders during that time.
Since we can’t see which specific order you’re referring to, we kindly urge you to contact our customer service team at customerservice.dk@veltuff.com. This will allow us to look into your situation and assist you as quickly as possible. Thank you for your understanding, and we look forward to resolving this for you.
-Andreas
Arbejdstøj af Temu kvalitet
Dårligste kvalitet af arbejdstøj jeg nogensinde har fået.
Har fået vinterpakken, med jakke, støvler, fleece,hjelm osv.
Alt er vildt dårligt lavet! Billigste produktion.
Intet af tøjet er varmt, sålerne i støvlerne er tynde og de er kolde og dårlige og gå i.
Bukserne er syet dumt flere steder og passer ikke ergonomisk.
Bukserne er ikke åndbare.
Vinterjakken er lavet af plastik og fugt og sved fanges inde i jakken, som hurtigt bliver våd når man arbejder!
Den fleece der er inde i jakken, er helt vand/lufttæt på kroppen også plastik.
Ikke til at puste igennem..
Tøjet er fuldstændig ubrugeligt- det hele.
Både min makker og jeg fortryder ikke at have valgt et alternativ.
Det dårligste arbejdstøj i Danmark
4 januari 2025
Review zonder uitnodiging
Antwoord van VELTUFF® Real Workwear
Hej,
Tak for din feedback. Vi er kede af at høre, at du ikke har været tilfreds med vores vinterpakke. Vi forstår din frustration og tager naturligvis din oplevelse seriøst.
Vi kan se, at du inden juleferien havde dialog med Mikkel fra vores kundeservice. Det er dog svært for os at handle på din tilbagemelding udenom den virksomhed du arbejder, da de træffer beslutninger om arbejdstøjet igennem rammeaftalen. Vi anbefaler derfor, at du tager det op direkte med din arbejdsplads.
Skulle der være flere detaljer, vi kan hjælpe med, er du velkommen til at kontakte os på customerservice.dk@veltuff.com.
Med venlig hilsen
Veltuff
Antwoord van VELTUFF® Real Workwear
Hello, Apologies for this, I have had a look into this for you and it does appear your pacel has been returned back to ourselves due to the first line of the address not being provided at point of order. Please can you contact our team on uksales@veltuff.com so we can get this resent accordingly.
Kind Regards
Veltuff UK
Outstanding refund
I’ve been trying to contact the company for a refund. Sent the item back and I can see that it has been received. I’ve contacted their customer service team twice now and no one has responded, not sure if the email addresses listed on their website are even monitored. All I want is for someone to contact me to tell me when I will receive my money back!!!
2 december 2024
Review zonder uitnodiging
Antwoord van VELTUFF® Real Workwear
Hi Seref,
Thank you for your feedback. We value your insights and strive for transparency in our product sizing. As mentioned in the product details of the purchased product, "This style measures small. We advise purchasing a waist size larger than your normal measurement for these to fit comfortably." We hope this clarifies any concerns, and we’re here to assist further if needed :)
- Andreas
Elendig kundeservice
Elendig kundeservice
Forsøgte i 2 måneder og få tilsendt en enkelt faktura og en kreditnota til min returnering, hvilket også tog alt for langt tid.. Får afvide hver gang i telefonen at de vil blive sendt til vores mail.
Får i stedet bare sendt reklame for mersalg.
22 november 2024
Review zonder uitnodiging
Antwoord van VELTUFF® Real Workwear
Hej Jonas,
Tak for din anmeldelse. Vi beklager meget den oplevelse, du har haft med vores kundeservice. Fakturaen sendes altid automatisk i e-mailbekræftelsen på alle ordrer, men vi forstår selvfølgelig, at det ikke er i orden, hvis du ikke har fået den nødvendige hjælp eller svar fra kundeservice.
Send gerne en besked direkte til mig på Andreas.Stampe@veltuff.com, så sørger jeg personligt for at få ordnet sagen hurtigst muligt.
Vi sætter pris på din tålmodighed og forståelse.
-Andreas
I bought a pair of work trousers
I bought a pair of work trousers, the quality is GREAT, but they come in WAY too small, I consistently wear a 38" waist, but would recommend going a size or 2 UP with these pants.
25 oktober 2024
Antwoord van VELTUFF® Real Workwear
Hi,
Thank you for your feedback! We're happy to hear that you appreciate the quality of our work trousers. We understand that sizing can sometimes be tricky, and we aim to provide the best fit for all our customers. Your suggestion to consider sizing up is very helpful, and we’ll ensure this feedback is noted to help future customers select their ideal fit.
If there’s anything further we can do to assist or if you have additional feedback, please don’t hesitate to reach out. We're always here to help!
Best Regards,
Andreas / Veltuff
Great product however the sizes are…
Great product however the sizes are small I had to order 3 sizes bigger than my size.
24 oktober 2024
Took to long in getting here delivery…
Took to long in getting here delivery was to Co-Op and out of my way , home delivery would have been a lot better
24 september 2024
Antwoord van VELTUFF® Real Workwear
Hi,
Thank you for your feedback! I'm sorry to hear that the delivery experience was inconvenient for you. To make things easier, we offer multiple delivery options, including direct home delivery and HubBox collection points like Co-Op. Next time, you can select home delivery at checkout for added convenience, ensuring your order arrives right at your doorstep.
We appreciate your input, and please feel free to reach out if you need any assistance with future orders. Thank you for choosing VELTUFF®—we’re here to make your experience as seamless as possible!
Best Regards,
Andreas Stampe
Best work trousers and jumper I’ve ever…
Best work trousers and jumper I’ve ever purchased 10/10
24 september 2024
The order came quickly and the workwear…
The order came quickly and the workwear is perfect, great quality I would recommend to anyone who needs things to last.
24 september 2024
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