Ventrolla Reviews 

899
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

Omar refurbished and painted our Victorian wooden sash windows over 2 days last week and he has done a beautiful job. He is very friendly, respectful of our property and left everything very clean and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great company , stunning windows and fantastic crew of guys fitting them . Always on time and tidy in their work Andy V , Miles , Lewis , Nathan , Paul, Scott and Andy S . Would definitely recommend... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Job was to renovate, pretty much rebuild, a ground floor bay window. Carl & Dean did a fantastic job. Final results are excellent and they kept disruption to a minimum and left the place secure and ti... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Martin and Derek, the window installers, are highly skilled, very hard working, careful, considerate and tidy - it was a pleasure having them in my home. They went the extra mile - Martin taking care... Toon meer

Bedrijfsgegevens

  1. Vensterinstallateur
  2. ook in
  3. Deurenwinkel
  4. Fabrikant
  5. Raambekledingwinkel
  6. Ramenleverancier
  7. Vastgoedonderhouder

Geschreven door het bedrijf

Ventrolla is a UK specialist in heritage timber windows and doors, with over 40 years’ experience preserving, restoring and improving period properties. We are a national brand with regional hubs, specialist teams and workshops across the UK, renowned for our expertise in timber sash windows, casement windows and bespoke timber doors for listed buildings, conservation areas and Georgian, Victorian and Edwardian properties. We provide both expert timber window and door restoration and bespoke new timber windows and doors, helping property owners preserve architectural character while improving modern-day performance. Our restoration services include sash window restoration, timber window repairs, draught-proofing and the sympathetic upgrade of existing windows. We offer a range of glazing solutions to suit heritage properties and individual performance requirements, including single glazing, heritage distorted glazing, slim-profile double glazing and vacuum glazing. Our award-winning technology can improve thermal efficiency, reduce draughts and enhance acoustic performance, while maintaining the appearance and proportions of traditional windows. For properties where restoration is not suitable, we manufacture and install new timber sash windows, casement windows and bespoke timber doors, designed to complement the original architecture. Our expertise covers traditional Georgian, Victorian and Edwardian designs, as well as listed and conservation-area properties where planning and heritage considerations are important. We work with homeowners, architects, conservation specialists, developers and commercial clients across the UK, providing specialist advice, precision manufacturing and professional installation. Whether restoring original timber windows or specifying new heritage windows and doors, our approach combines traditional craftsmanship with modern technology.

New 10 Year Guarantee

You can rest easy with the Ventrolla 10 Year Guarantee

On completion of works you'll be given a care pack which amongst other things contains a 10 year guarantee certificate meaning you can relax and enjoy your new windows.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

899 reviews

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4,8

Alle reviews

(899)

54 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Brilliant as usual

Brilliant as usual. Have used this company on a number of occassions for new doors and windows. Efficient and friendly staff - from Josh and Paul, undertaking the initial surveys, Emma in the office and Jakob and Noah who fiitted the actual new windows. I would certainly recommend Ventrolla to anyone.

8 augustus 2025
Review zonder uitnodiging
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Antwoord van Ventrolla

Dear Alistair,

Thank you for your kind words and continued support – it truly means a lot to us! We are delighted to hear that you've had consistently positive experiences with our team. We will be sure to pass on your compliments to Josh, Paul, Emma, Jakob, and Noah – they will be thrilled to know their efforts made a difference.

We really appreciate your recommendation and look forward to helping you again in the future, should you need us.

Best Regards
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Good personal service

Good personal service from Jakob, Noah, Emma and Paul, thank you.

25 juli 2025
Review zonder uitnodiging
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Antwoord van Ventrolla

Dear DE,

Thank you for your kind words! We are so glad to hear you received great personal service from Jakob, Noah, Emma, and Paul. We will be sure to pass on your thanks to the team, they will really appreciate it.

Thanks again for your support!
Best Regards
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Excellent service from Ventrolla team

Excellent service from Ventrolla team. Carl and Dean were very professional and friendly. Very pleased with the installation.

21 juli 2025
Review zonder uitnodiging
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Antwoord van Ventrolla

Dear Alexandra,

Thank you for taking the time to leave such a lovely review. We are so pleased to hear you are happy with the installation and the service from Carl and Dean.

We really appreciate your feedback and support.

Best Regards
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Craftsmanship Expertise at it's finest

This company installed my windows from Mon, 07- Fri,11.07.2025. What can l say..., expertise at it's finest.
This company strives in what they do, fitting and installing double glazed windows and doors to an excellent standard. And it shows. Nothing was beyond their capabilities, as these workmen are trained to the highest calibre and the finishing results were out of this world. I'm not just saying it. During this very hot weather, these guys worked just as hard, they never tire or slumped. They kept the same 100% energy from the time they started until it was time to go home. If your staff are happy, it shows, as their dedication, drive and commitment to the job at hand was outstanding. Friendly, professional, hardworking young men. Lewis, Andy, George and Miles..., you should ALL be very proud of yourselves as l'm sure Ventrolla is just as proud to have you all as a asset to the company.
I would highly recommend this company to anybody, not just family and close friends without hesitation. These are incredible talented young men who take pride in themselves and their job, something that's lacking from a lot of young people these days. I cannot fault perfection, and that is exactly the experience l got from Ventrolla, Harrogate. They also clean up very well after themselves, incl vacuuming..., l kid you not! They were so good, I tried to get them to do my washing-up, but the Marigolds didn't fit. (Next time you're passing through)!
Continue to strive to be the best craftsman in the double glazed industry, as there's a lot of competition out there. I have experienced 'the best,' of 'the best' in Ventrolla, Harrogate.
Thank you again Lewis, Andy, George and Miles. It was an absolute pleasure having you all in our home for a week. The pleasure was all mine.

11 juli 2025
Review zonder uitnodiging
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Antwoord van Ventrolla

Dear Sonia,

Thank you so much for your amazing review, we’re thrilled to hear how pleased you are with the work carried out by Lewis, Andy, George, and Miles. Your kind words about their professionalism, dedication, and energy (even in the heat!) really mean a lot.

It’s great to hear you felt well looked after and that the team left everything clean and tidy, Marigolds aside. We’ll be sure to share your feedback with them; they’ll be proud to know their hard work made such a lasting impression.

Thanks again for choosing Ventrolla Harrogate and for recommending us so highly.

Best regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Beautiful new window!

Ventrolla recently replaced my old wooden bay window and i could not be happier. I was worried about losing the vintage character but its even more beautiful than my original window! Great communication from the company and Wayne when planning. Carl and Dean did an amazing job during instillation; polite, quick and a perfect finish. Love my new window and couldn't recommend the company more!

27 juni 2025
Review zonder uitnodiging
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Antwoord van Ventrolla

Dear Lauren,

Thank you so much for your kind words. We're absolutely delighted to hear that you're so happy with your new bay window. Preserving character while improving performance is exactly what we aim for, so it's wonderful to know we hit the mark for you. We'll make sure Wayne, Carl, and Dean all see your lovely feedback. Thanks again for choosing Ventrolla and for your recommendation — it means a lot to us.

Warm regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Great aftercare

Have written a review previously for Ventrolla, but coming back to revisit with another having needed to get their support for an issue with our residential windows - due to accidental damage not a defect with the installed unit. Paul and team reacted brilliantly to help us ensure the necessary repair was completed in amazing time and minimal disruption. I couldn’t have asked for more - heartily recommend.

30 juni 2025
Review zonder uitnodiging
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Antwoord van Ventrolla

Dear Luke,

Thank you so much for taking the time to leave this follow-up review. We're really pleased to hear that Paul and the team were able to support you so promptly and effectively, especially under unexpected circumstances. It's always our goal to minimise disruption and provide a responsive, reliable service, so we're delighted we could deliver that for you. We truly appreciate your continued trust in Ventrolla and your kind recommendation.

Best Regards,

The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

High quality installation

Rob, James and Tyler provided a great service. Friendly, courteous, and diligent, their work was to the highest standard.

19 juni 2025
Review zonder uitnodiging
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Antwoord van Ventrolla

Dear Stephen,

Thank you for taking the time to leave this feedback. We are really glad to hear Rob, James and Tyler made a strong impression, they are a great team, and it’s good to know their attention to detail and approach stood out.

We appreciate your support and hope you enjoy the results for years to come.

Best regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Sash window repair

Rob and the team renovated 15 rotting sash windows for us and were incredibly, punctual, tidy and courteous throughout the job. Very professional outfit, and we are delighted with the results!

16 juni 2025
Review zonder uitnodiging
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Antwoord van Ventrolla

Dear Emily,

Thanks so much for your kind words. We are really pleased to hear you are happy with the sash window repairs. Rob and the team take real pride in their work, so it's great to know their effort and professionalism came through.

Best regards,

The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Great customer experience

Timely, professional surveys and comprehensive quotations. Regular comms on order status. Work completed to a high standard, to schedule and by a team of helpful technicians.

21 mei 2025
Review zonder uitnodiging
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Antwoord van Ventrolla

Dear Mike,

Thank you for taking the time to leave this review. We are really glad to hear that you found the process smooth, from the surveys and quotes to the communication and final work. It's great to know our technicians left a good impression too.

We appreciate your feedback and hope to work with you again in the future.

Best regards
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Ventrolla sash window replacements

Hi, Kevin and Lindsay and wider Ventrolla team did a superb job at replacing old decayed Georgian sash windows with new modern double-glaze sash windows on my Grade 2 listed building. The windows not only reduce the sound (cannot hear the seagulls, shop alarms, or trucks) but help retain heat and reduce bills. They are also very aesthetically pleasing, enhancing the aesthetics of the property overall. You can also easily unclip the windows to clean or paint the exterior. I highly recommend Ventrolla for sash windows. Cheers, Hugh

25 april 2025
Review zonder uitnodiging
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Antwoord van Ventrolla

Dear Hugh,

Thank you for the great review! We are so pleased you are happy with your new sash windows and that they are making a real difference to both comfort and appearance. Kevin, Lindsay, and the whole team really appreciate your kind words and recommendation.

Best regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Rob, James, Tyler - sash fitting

Rob, James and Tyler were outstanding. Minimal fuss, flawless job, zero waste and clean-up.

22 april 2025
Review zonder uitnodiging
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Antwoord van Ventrolla

Dear Laurence,

Thank you so much for your kind words! We are thrilled to hear that Rob, James, and Tyler delivered such a seamless and tidy fitting experience for you. We will be sure to pass on your praise to the team, they will really appreciate it.

Best Regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Fantastic after sales service

I had some window upgrades done by Ventolla 15-20 years ago. They needed repainting but my previous decorator had retired and my new decorator did not know the maintenance routine. I telephoned customer services and sent photographs. The next day the installations manager came to my house to show me how it works. Thank you Zoey and Mark. That is unbelievable after sales service after all this time
John Watson

16 april 2025
Review zonder uitnodiging
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Antwoord van Ventrolla

Dear John,

Thank you so much for sharing your experience, it really means a lot to us. We are so pleased we could help all these years later, and that Zoey and Mark were able to provide the support you needed so promptly.

It’s wonderful to hear that our commitment to aftercare made a lasting impression, even 15–20 years after your original installation!

We will be sure to pass your kind words on to the team.

Best regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Fully recommend Ventrolla

Fully recommend Ventrolla. We had a sash window replaced and we were very happy with the service from start to finish. Email responses from the office are always very quick and Mark the joiner, and Paul and John the installers are professional and polite. Thank you.

16 april 2025
Review zonder uitnodiging
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Antwoord van Ventrolla

Dear Monica,

Thank you so much for your kind recommendation! We are really pleased to hear that you were happy with the service from start to finish. It’s great to know that our office team were responsive and that Mark, Paul, and John made a positive impression with their professionalism and polite manner.

We will be sure to pass your lovely feedback on to the whole team.

Thanks again for choosing Ventrolla!

Best wishes,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Great service Ventrolla

John and Paul from Lockerbie installed new sash and case windows today. They were highly professional, very pleasant and carried out an excellent job, leaving my house as clean as when they arrived. Thank you John and Paul, I’m really pleased with your result.

MC, Edinburgh

15 april 2025
Review zonder uitnodiging
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Antwoord van Ventrolla

Dear MC,

Thank you for taking the time to leave such a great review. We are delighted to hear that you are so pleased with your new sash and casement windows, and that John and Paul made the installation process a positive experience.

We will make sure your kind feedback is shared with them.

Warm regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Now that’s service!

I think it was around two years ago I bought my sash and case windows from Ventrolla. Recently as I was using the simplex system to clean the windows inside and out one of the style securing screws broke. I went on Amazon to find a new one but could not find anything that matched. So I emailed Ventrolla to buy direct if I could? I got an instant reply and two free of charge replacements arrived two days later, now that’s service! Thank you Diane and Hayley for sorting me out hassle free, it’s very much appreciated. Brian, Glasgow

10 april 2025
Review zonder uitnodiging
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Antwoord van Ventrolla

Dear Brian,

Thank you so much for your kind review! We are really pleased to hear that your Ventrolla windows are still serving you well after a couple of years, and even more so that Diane and Hayley were able to get things sorted quickly and hassle-free for you.

We will be sure to pass along your thanks to them, they will be delighted to know their help was appreciated.

Thank you again for your support, Brian!

Best wishes,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Professional and expert

Ventrolla were recommended to us by friends and we found them to be both professional and expert in refurbing our sash windows. Paul Buttle demonstrated proper craftsmanship and gave the impression that he could tackle any issue to get a window working smoothly again. We would have no hesitation in recommending Ventrolla to others.

14 februari 2025
Review zonder uitnodiging
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Antwoord van Ventrolla

Dear MartinG,

Thank you so much for your kind words and for choosing Ventrolla on your friends’ recommendation. We're delighted to hear that you found our service professional and that Paul’s craftsmanship stood out. It’s great to know he left such a positive impression with his expertise and dedication.

Your recommendation means a lot to us, and we truly appreciate your support. If there’s ever anything else we can help with, please feel free to get in touch.

Best regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Totally professional team

Rob,James and Tyler were a great team in every way. They were punctual, polite, considerate, went out of their way to be helpful. Most importantly their workmanship was excellent. I felt they really took pride in their work and went the extra mile to do the best job they could. I couldn’t really have asked for better.

18 maart 2025
Review zonder uitnodiging
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Antwoord van Ventrolla

Dear Margaret Noakes,

Thank you so much for your kind words. We're thrilled to hear that Rob, James, and Tyler made such a positive impression. It’s wonderful to know they were punctual, polite, and considerate, and that their dedication and pride in their work shone through.

We’ll be sure to pass your feedback along to them — it will mean a lot. If you ever need anything in the future, please don't hesitate to reach out.

Thanks once again for your lovely review

Best regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Plan to use again

We needed to get two sash windows fixed and decided to use Ventrolla to also get its draught-proofing system. More than happy with the result - we're now tempted to have them install the system on all of our other windows too!

Engineer Justin was excellent, explained the work, any choices for us to make, was on time, corteuous and made sure the property was cleaned thoroughly afterwards.

3 maart 2025
Review zonder uitnodiging
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Antwoord van Ventrolla

Dear Craig McGlashan,

Thank you for your kind review. We're delighted to hear you're happy with the results and that Justin provided excellent service. If you decide to proceed with draught-proofing the rest of your windows, we'd love to help.

Best regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

Reliable and professional service at a reasonable price

We were very impressed with the service from Ventrolla. They maintained communication throughout and were very flexible with timing as we were having other building work done and requested a delayed delivery. We had had several other quotes at extortionately high prices but Ventrolla were very reasonable but gave good service and high quality windows.

12 februari 2025
Review zonder uitnodiging
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Antwoord van Ventrolla

Dear Rachael Scahill,

We really appreciate your feedback. It’s great to hear that our communication, flexibility, and pricing met your expectations. We’re delighted you’re happy with the service and the quality of your windows.

If you ever need anything else, we’d be happy to help!

Best regards,
The Ventrolla Team

Beoordeeld met 5 van de 5 sterren

sash windows repair and replacement…

the 2 men who came (i cant remember their names) were very efficient and did a good job repairing and replacing the windows and worked in a very tidy way.
They didnt even take up my numerous offers of a drink!

6 februari 2025
Review zonder uitnodiging
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Antwoord van Ventrolla

Dear Barbara Kell,

Thank you for your kind words. We’re delighted to hear that our team provided efficient and tidy service. We’ll be sure to pass on your compliments—even if they did miss out on your generous drink offers.

Best Regards,
The Ventrolla Team

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