Great experience dealing with VIDA and underwriter, Robin. Efficient and timely and offer within two days thanks to Robin's proactive approach and also clear communication. Also, due to a change in se... Toon meer
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Have placed 3 cases with Vida and a fourth case about to be submitted as I tend to deal with a lot of clients that require specialist support and Vida Home loans have been a god send. I've especial... Toon meer
Bedrijf heeft geantwoord
I want to call out Gemma, BDM in Vida’s Premier Hub, for her outstanding support on a recent case. There was some confusion over a CML form, and the case got stuck in a loop between underwriting a... Toon meer
Bedrijf heeft geantwoord
what I like about Vida Home loans is that they intially declined me but were willing to look at my case for a 2nd time. The good news is i received my offer with them today. Vida homeloans are ver... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
More than ever before, borrowers need a lender that will react and respond when they are faced with financial complexity. Vida is the mortgage lending specialist with a clear focus on helping more customers in their home ownership journey, unravelling complex situations, and making the process clear and simple. Working exclusively with expert intermediary partners, Vida combines cutting-edge technology with skilled and caring people to deliver an efficient and differentiated customer experience. With over 11,000 customers we have lent over £2.1bn since our launch in 2015, but we want to do more. By continuing to invest in technology, people, and process to ensure we deliver a market-leading proposition that helps more people with a wider range of home-buying needs. We are flexible and efficient; we cut through complexity and never accept second best. At Vida, we always keep our promises, what you see is what you get, and it will never change. Put simply, Vida helps those who are typically ignored by high street banks to get life moving.
Contactgegevens
1 Battle Bridge Lane, SE1 2HP, London, Verenigd Koninkrijk
- 03300 246 246
- info@vidahomeloans.co.uk
- www.vidahomeloans.co.uk
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Absolutely fantastic service from start…
Absolutely fantastic service from start to finish, knowledgeable & extremely friendly staff, I would not hesitate to use again. Thank you Chantal. xx

Antwoord van Vida Homeloans
After 1 week of to and fro I still…
After 1 week of to and fro I still cannot log in as it will not accept my passwords. I have spoken to various people at Vida and all have said that I am registered correctly, but I cannot log in and trying to change passwords is a nightmare. Does not happen.
Great experience from start to finish
Great experience from start to finish. System is easy to use and the speed at which we had a mortgage offer was unbelievable. Barry Lindsay was the underwriter on the case and case was offered within 24 hours. Even called me to let me know as well. Lending as it should be.

Antwoord van Vida Homeloans
As a mortgage broker
As a mortgage broker, I've used Vida HL for a number of clients over the years and recently completed a residential case with them. Their criteria were really helpful on a unique property where high street lenders couldn't assist.
A big thank you to Pat Muller, who was clear and fair throughout the process, making it easy to understand what was needed to achieve the mortgage offer.
Very happy with the outcome and the service from Vida.

Antwoord van Vida Homeloans
The Premier Hub team 5*
The Premier Hub team truly are what they say they are... PREMIER all the way. Responsive, flexible and sensible approach to everything. 5* all day every day! Thank you.

Antwoord van Vida Homeloans
Lisa Dowson the senior underwriter on…
Lisa Dowson the senior underwriter on the case was brilliant and so helpful throughout a tricky case. She was easy to get hold of and getting back to documents sent across she was really quick!

Antwoord van Vida Homeloans
Very efficient and quick offer for a…
Very efficient and quick offer for a portfolio landlord. Thanks to Thomas Nykolajczuk

Antwoord van Vida Homeloans
Overwhelmed with happiness
Overwhelmed with happiness! We chosen to use CLS MONEY as our mortgage advisors we was assisted by Lucy and Holly who was absolutely fantastic! We submitted our mortgage application on the 11/08/2026 and having sent all our documents over that was requested Vida came back and asked for 2 more documents which was provided as soon as available! We then had our valuation of the property on the 19/08/2026 and recieved our mortgage offer at 9:04am on the 20/08! Vida have been amazing from start to finish all communication was extremely fast! Never left waiting the whole process, even though a mortgage is stressful in its self with our mortgage advisors and vida the process has been extremely quick! We thank all parties massively we are now very excited to move forward with our little family on a massive milestone of our lives! Massive thank you to everyone! all round 5⭐️

Antwoord van Vida Homeloans
Hi there very easy to switch
Hi there very easy to switch
Only rate more expensive than market if Vida home can reduce they interest rate will be lovely
Otherwise they good very easy to do work with them
Thanks anyway

Antwoord van Vida Homeloans
Understanding Mortgage Company
Vida Homeloans understood my needs and offered me a competitive mortgage package. As I am self-employed it took a bit of time to assess my income but the loan was finally agreed and the offer was great. A+++

Antwoord van Vida Homeloans
Amazing service and Very Happy !!
I am a mortgage broker and have had a case with another provider for nearly 2 months which has been a nightmare for myself, the clients and the vendor of the property. I had never used Vida before and what a breath of fresh air. Despite the case being 95%, with 1 years accounts and some historic credit blips, the case was offered in less than 2 weeks!. One happy broker and very very happy clients- thanks VIDA !

Antwoord van Vida Homeloans
For an existing customer very…
For an existing customer very disappointed with the length of time taken and the over inquisitive underwriting which ended up delaying the application to the point we had to start again and in that time interest rates had increased. If is not that the company does not know the business I do so it was more of the same but the fact that they wanted to know me as a new customer was irritating and caused delays as well as money.

Antwoord van Vida Homeloans
Top notch service from Barry at VIDA

Antwoord van Vida Homeloans
Proactive and real life
I'm a whole of market broker and the service I receive from VIDA is one of the best on market. To have an underwriter who actually speaks to you, understands and is proactive is worth its weight in gold. Andrew Laing deserves a mention! Thank you so much for your support with our business.

Antwoord van Vida Homeloans
Professional service
Really good experience dealing with Barry Lindsay at Vida Home Loans. Barry was the underwriter on a BTL limited company case and took the time to call and talk through the case with me. He picked up the notes quickly, was easy to deal with and helped get the case through to mortgage offer swiftly.
Really appreciate the efficient and professional service

Antwoord van Vida Homeloans
Fast Turnaround
I don't often leave reviews, but this one is well deserved.
We submitted a portfolio buy-to-let application on 27/07/2026 for an investor with six properties, all of which required full valuations. Despite the complexity of the case, we received the mortgage offer on 07/08/2026.
A special mention has to go to Barry Lindsay, the underwriter, who was excellent throughout. He kept us updated, responded quickly to queries and dealt with the application in a prompt, professional and practical way. Good communication makes a huge difference on more complex cases, and Barry certainly delivered.
A very efficient service from start to finish. Thank you.

Antwoord van Vida Homeloans
6/ 8/26 Very easy thank you
Hi, I am not computer literate, but it really was easy to switch to a new mortgage. Very easy and thank you to Vida loans 6/8/26

Antwoord van Vida Homeloans
LTD co BTL offered in 1 day!
I submitted the my Ltd company buy to let application with Vida on Tuesday at midday, and by the next day at 2pm it was offered. Incredible service, and the underwriter Barry was particularly helpful quick to act. I would definitely recommend Vida

Antwoord van Vida Homeloans
"I had a great experience with Vida
"I had a great experience with Vida. Kiya was very helpful and responsive, even when the computer system had issues. She worked hard to support me and made the process smooth."

Antwoord van Vida Homeloans
Barry Lindsay was fantastic and speedy…
Barry Lindsay was fantastic and speedy with his responses. His advice was excellent for helping get the case to offer successfully. Thnak you.

Antwoord van Vida Homeloans
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