Great experience dealing with VIDA and underwriter, Robin. Efficient and timely and offer within two days thanks to Robin's proactive approach and also clear communication. Also, due to a change in se... Toon meer
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Lees wat reviewers zeggen
This is now my third mortgage with Vida, and I couldn’t be happier with the service they provide. They’ve helped me achieve my property goals and continue to make things possible, even in today’s chal... Toon meer
I would like to say a big thank you to Mark Beddows at VIDA for all his help and support throughout the process. Mark was extremely helpful, efficient and approachable from start to finish, always hap... Toon meer
Have placed 3 cases with Vida and a fourth case about to be submitted as I tend to deal with a lot of clients that require specialist support and Vida Home loans have been a god send. I've especial... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
More than ever before, borrowers need a lender that will react and respond when they are faced with financial complexity. Vida is the mortgage lending specialist with a clear focus on helping more customers in their home ownership journey, unravelling complex situations, and making the process clear and simple. Working exclusively with expert intermediary partners, Vida combines cutting-edge technology with skilled and caring people to deliver an efficient and differentiated customer experience. With over 11,000 customers we have lent over £2.1bn since our launch in 2015, but we want to do more. By continuing to invest in technology, people, and process to ensure we deliver a market-leading proposition that helps more people with a wider range of home-buying needs. We are flexible and efficient; we cut through complexity and never accept second best. At Vida, we always keep our promises, what you see is what you get, and it will never change. Put simply, Vida helps those who are typically ignored by high street banks to get life moving.
Contactgegevens
1 Battle Bridge Lane, SE1 2HP, London, Verenigd Koninkrijk
- 03300 246 246
- info@vidahomeloans.co.uk
- www.vidahomeloans.co.uk
4,5
Uitstekend
1K reviews
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Super service Barry
Brilliant service from Vida Homeloans, underwriter on the case Barry was super efficient, assessed documents promptly and can honestly say made the application seamless.
13 maart 2026
Review zonder uitnodiging
Antwoord van Vida Homeloans
Hi Stacey,
We're happy to hear that the application process was seamless, and the service was brilliant. We appreciate your positive feedback and thank you for taking the time to share.
Kind regards, Vida Homeloans
EXcellent service and very easy to…
Excellent service and very easy lender to deal with, very understanding. I must all the staff's are very professional and so the was the underwriter. Got things resolved straight away.
13 maart 2026
Review zonder uitnodiging
Antwoord van Vida Homeloans
Hi Mohammed,
We're happy to hear that you had such a positive experience! We appreciate your kind words regarding our team's professionalism and understanding approach. Thank you!
Kind regards, Vida Homeloans
Do not go anywhere near Vida Homeloans…
Do not go anywhere near Vida Homeloans unless you can’t get a mortgage anywhere else. Try lots of mortgage brokers to see if you can get alternative lenders. If you do have to get a mortgage with them, get the shortest fixed period you can and re-mortgage away from them as soon as you can. They are TOO expensive.
13 maart 2026
Review zonder uitnodiging
Antwoord van Vida Homeloans
Hi there,
Thank you for taking the time to share your feedback, we really appreciate it. We understand how important rates are, and we continually review and update ours in line with wider market conditions. As a specialist lender, our focus is on supporting customers who may not fit the criteria of mainstream lenders. Thank you again for your comments, they’re valuable in helping us continue to improve.
Kind regards, Vida Homeloans
Another fantastic experiance with Vida
Another fantastic experiance with Vida, application to offer in 7 working days! Even recieved a lovely call from the underwriter, Andrea, prior to offer to confirm a few things. She was a pleasure to deal with.
11 maart 2026
Review zonder uitnodiging
Antwoord van Vida Homeloans
Hi Michael ,
We're happy to hear that your experience was fantastic! It's great to know that the application process was smooth and efficient. We appreciate your positive feedback.
Kind regards, Vida Homeloans
Brilliant Experience - Vida
Brilliant Experience, Heather worked on our case with diligence and speed meaning the clients journey to Offer really strong.
4 maart 2026
Review zonder uitnodiging
Antwoord van Vida Homeloans
Hi Leon,
We're happy to hear that the work done on your case was handled with such diligence and speed, leading to a strong offer. Thank you for your feedback.
Kind regards, Vida Homeloans
Friendly Team and quick decision
Vida team is friendly and enough able to respond very quickly
30 januari 2026
Review zonder uitnodiging
Antwoord van Vida Homeloans
Hi Mohammed,
We're happy to hear that our team is friendly and responds quickly. We appreciate your positive feedback and your time.
Kind regards, Vida Homeloans
I have enjoyed my mortgage with Vida…
I have enjoyed my mortgage with Vida home loans since I bought my flat the service I have been provided has been excellent that's why I decided to renew my next mortgage offer with Vida Homeloans
3 maart 2026
Review zonder uitnodiging
Antwoord van Vida Homeloans
Hi Alexander,
We're happy to hear that you've enjoyed your mortgage experience with us since buying your flat. Thank you for your kind words and for choosing to renew your mortgage offer with us.
Kind regards, Vida Homeloans
Enjoy working with Vida and their…
I enjoy working with Vida and their team. Very helpful and informative. Mark Beddows was very helpful and patient.
27 februari 2026
Review zonder uitnodiging
Antwoord van Vida Homeloans
Hi Priya,
We appreciate you sharing your feedback! We're happy to hear that you find our team helpful and informative, and that you were pleased with the service you received.
Kind regards, Vida Homeloans
We have received really fantastic…
We have received really fantastic service and support throughout our purchase. Contact is easy and we have been treated very well!
26 februari 2026
Review zonder uitnodiging
Antwoord van Vida Homeloans
Hi Samuel,
We're happy to hear that you had a positive experience and that our team provided excellent support during your purchase. Thank you for your kind feedback!
Kind regards, Vida Homeloans
Excellent service from Vida
Excellent service from Vida, case offered in 2 days.
Underwriter Barry Lindsay has been amazing.
24 februari 2026
Review zonder uitnodiging
Antwoord van Vida Homeloans
Hi Collette,
We're happy to hear that you received excellent service and a quick turnaround. We appreciate your positive feedback regarding our team!
Kind regards, Vida Homeloans
Slow but positive outcome
Very little issues except slow unfortunately.
On both applications it took around 3 weeks.
However they offer a good amount of options to buyers with a complicated situation and my application was eventually accepted!
17 februari 2026
Review zonder uitnodiging
Antwoord van Vida Homeloans
Hi Lauren ,
We appreciate your feedback and are glad your application was accepted despite the wait. We're always working to improve our processing times and provide options for complex situations. Thank you for your patience.
Kind regards, Vida Homeloans
Another great experience with Vida
Another great experience with Vida. The communication from Mark Beddows was fantastic and the timing was great!
20 februari 2026
Review zonder uitnodiging
Antwoord van Vida Homeloans
Hi Leah,
We're happy to hear that you had another great experience! We appreciate your positive feedback regarding the communication and timing.
Kind regards, Vida Homeloans
Criteria is good and ideal for the…
Criteria is good and ideal for the cases that are not straight forward and outside some norms.
Underwriting feedback is good, very efficient and friendly. I will be using VIDA again
19 februari 2026
Review zonder uitnodiging
Antwoord van Vida Homeloans
Hi there,
We're happy to hear that our criteria suits complex cases and that you found our underwriting feedback efficient and friendly. Thank you for your positive feedback; we appreciate it!
Kind regards, Vida Homeloans
Great service from Vida
Great service from Vida - after having to re-submit the case, due to a client error - the underwriter (Raymond) picked the case up, assessed, cross referenced the original applicant, and was able to issue the offer on the same day. Excellent service, and the pro-activity is refreshing.
18 februari 2026
Review zonder uitnodiging
Antwoord van Vida Homeloans
Hi Shane,
We're happy to hear that the underwriting service was excellent and efficient, especially after the resubmission. We appreciate your feedback and are glad you value the proactive approach.
Kind regards, Vida Homeloans
Great service
Superb communication from the underwriter Anastasios, ensured I was fully up to date and able to manage client expectations
17 februari 2026
Review zonder uitnodiging
Antwoord van Vida Homeloans
Hi Adam,
We're happy to hear that the underwriter's superb communication helped you manage client expectations effectively. Thank you for your positive feedback.
Kind regards, Vida Homeloans
Excellent service throughout the…
Excellent service throughout the application process being able to speak directly with underwriter makes the service very helpful and efficient. Well done
16 februari 2026
Review zonder uitnodiging
Antwoord van Vida Homeloans
Hi Alan,
We're happy to hear that you found the application process helpful and efficient due to direct underwriter communication. Thank you for your positive feedback!
Kind regards, Vida Homeloans
Outstanding underwriting support – efficient and proactive
I recently worked with Mark Beddows on a case and the service was excellent from start to finish. The process was smooth, straightforward and handled with real professionalism.
Communication was clear and timely throughout, and Mark was proactive in progressing the application which helped us secure the offer very quickly. His approach made a real difference to the overall turnaround time and client experience.
A pleasure to deal with and I look forward to working together on future cases.
13 februari 2026
Review zonder uitnodiging
Antwoord van Vida Homeloans
Hi Youssef,
We're happy to hear that the service you received was excellent. It's great to know the process was smooth and handled professionally, with clear communication. We appreciate your feedback and look forward to future collaborations.
Kind regards, Vida Homeloans
Great Underwriting
Great underwriting experience from two underwriters recently. Mark was one of them - and all I can say is that from submission to offer super efficient and quick.
Both cases offered with no problems & in great timescales. Thank you!
6 februari 2026
Review zonder uitnodiging
Antwoord van Vida Homeloans
Hi Yasmin,
We're happy to hear that you had a super efficient and quick underwriting experience! It's great to know that both cases were offered with no problems and in great timescales. Thank you for your positive feedback.
Kind regards, Vida Homeloans
I dealt with Lisa Howarth on the…
I dealt with Lisa Howarth on the underwriting team and Lisa has been really helpful.
12 februari 2026
Review zonder uitnodiging
Antwoord van Vida Homeloans
Hi Vinoja,
We're happy to hear that you had a positive experience with our underwriting team. Thank you for your feedback; we appreciate it.
Kind regards, Vida Homeloans
Lisa was amazing!
Lisa was amazing!
Being able to speak directly to an underwriter saved myself and my client a lot of time. The team is so helpful, and provide quick responses. Great policy too!
11 februari 2026
Review zonder uitnodiging
Antwoord van Vida Homeloans
Hi Claudine,
We're happy to hear that our team's helpfulness and quick responses were valuable to you and your client. We appreciate you sharing your positive experience with us!
Kind regards, Vida Homeloans
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