Team Viking went above and beyond modern customer service. They kept me informed of the status of my order and delivery status. They were a pleaure to deal with and the emails I got were naturally fr... Toon meer
Bedrijf heeft geantwoord
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I couldn't believe how fast I got my external hard drive. Next day! I did have difficulty with the ordering process but a nice gentleman talked me through it staying on the line and even pointed out... Toon meer
Bedrijf heeft geantwoord
The service from Viking was great - no problem with ordering, processing and delivery which all happened in a timely manner and as announced via email/txt. Our only problem is with the product - we... Toon meer
Bedrijf heeft geantwoord
Abysmal customer service. We have been using Viking for a long time this issue has been very frustrating. I have tried returning an item it has been ready for collection on Feb 2026. They haven... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Wherever and however you work – we are here for you! As a leading expert in workplace solutions, we know better than anybody that the way we work has changed throughout the years. Since 1960 we have led workplace transformation. In 1990 we began assisting companies in their adjustment from paper to computer under the name Viking Direct in Europe, and we are now present in the new era of hybrid working. We wish to use our vast experience to help you elevate your business! An ever-changing work environment has always inspired us to embrace change. We are continuously aware of our customers’ needs and requirements. As an omni-channel business, we provide the right solutions for every company. Running a start-up and still deciding on your needs? We can offer you the support you need! Leading a large business requiring a large assortment? We have you covered! Since November 2021, we have become part of RAJA Group. Operating in 19 European countries with 3,000 employees, RAJA Group is Europe's largest packaging distributor and plays an important role in the office supplies and furniture market. This step strengthens our position in the market and puts us in a good position for the future. It marks a new milestone in our journey towards a more modern and future-proof formula for all your workplace solutions.
The Viking benefits - https://www.vikingdirect.ie/en/viking-advantages
Geschreven door het bedrijf
- One-Stop-Shop
- All your workplace solutions in one place.
- Viking One
- Our exclusive customer program for our top customers with a dedicated service-team and many benefits.
- We are Price King
- Permanent low prices on all your stationery essentials.
- Gift shop
- Attractive gift shop. Add free gifts to your shopping cart. Buy more get more.
- Easy return
- 30-day satisfaction guarantee and free returns. Simply plan and arrange the return of your product in your online account.
- Smart Choice
- Wide range of great quality Own Brand supplies for everyday workplace needs at unbeatable prices.
- Great customer service
- We are always happy to help you via phone, e-mail or chat. Service with a smile.
Contactgegevens
Unit 35 Rosemount Business Park,, Dublin 11, Ierland
- 0818 27 0151
- UKIEorders@viking-direct.co.uk
- www.vikingdirect.ie
3,8
Goed
3K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Stationery order
I made an order and it arrived very promptly and the staff over the phone were super friendly and helpful.
I always get great customer care with Viking.
Many thanks
Irene @ Snug Counselling
9 juli 2026
Antwoord van Viking Ireland
Good Morning Irene
Thank you for your 5* review.
We are so happy to hear that your order arrived promptly and that our team provided friendly and helpful service. We truly appreciate your kind words about our customer care. Thank you for your wonderful feedback.
Kind regards
Karen
Viking Customer Service
Good service & delivery
Good service & delivery. My order was sent in 2 lots, which I consider very wasteful of logistics, road miles, drivers wages, etc etc & certainly would eat into any company profit margins - which eventually must trickle down to the prices we pay to Viking !!
13 juli 2026
Antwoord van Viking Ireland
Good Morning
Thank you for your review.
We are pleased you recevied a good service and delivery. We have your account details and will contact you reference your delivery.
Kind regards
Karen
Viking Customer Service
Antwoord van Viking Ireland
Good Afternoon
Thank you for your 5* review.
We are pleased to hear you are happy with the product, pricing, and our prompt delivery. Thank you for your positive feedback.
Kind regards
Karen
Viking Customer Service
Antwoord van Viking Ireland
Good Afternoon Aiden
Thank you for your 5* review.
We are so glad to hear you are happy with our prompt, safe delivery and the value we provide. Thank you for your recommendation.
Kind regards
Karen
Viking Customer Service
Refund promptly after i reported to…
Refund promptly after i reported to Viking the difficulties i had
8 juli 2026
Antwoord van Viking Ireland
Good Afternoon Sean
Thamnk you for your review.
We appreciate you sharing your experience and are glad we could assist promptly with your refund. We value your feedback.
Kind regards
Karen
Viking Customer Service
Good as always and prompt service
4 juli 2026
Antwoord van Viking Ireland
Good Afternoon Jenny
Thank you for your 5* review.
We are delighted to hear that you consistently receive good and prompt service from us. We truly appreciate your positive feedback and thank you for your continued business.
Kind regards
Karen
Viking Customer Service
Antwoord van Viking Ireland
Good Afternoon David
Thank you for your 5* review.
We are so glad to hear that your ordering process was simple and that delivery was fast. We appreciate your positive feedback.
Kind regards
Karen
Viking Customer Service
It was fast delivery and I will be…
It was fast delivery and I will be using this company again to get my coffee bags
11 juli 2026
Antwoord van Viking Ireland
Good Afternoon Catherine
Thank you for your 5* review.
We are so pleased to hear that you experienced fast delivery. We thank you for your order and look forward to serving you in the future.
Kind regards
Karen
Viking Customer Service
Fast and reasonable
Ordered my supplies and got them so fast brilliant service and great peices
Athboy Sports Therapy
10 juli 2026
Antwoord van Viking Ireland
Good Afternoon David
Thank you for your 5* review.
We are so glad to hear your supplies arrived quickly and that you appreciate our service and pricing. Thank you for your wonderful feedback.
Kind regards
Karen
Viking Customer Service
I am disabled and honestly the fact I…
I am disabled and honestly the fact I can purchase toilet paper, teabags etc in bulk helps me so much! Also I tend to be forgetful so the fact I get emails remind me to be ordered, when it's due etc.
1 juli 2026
Antwoord van Viking Ireland
Good Afternoon
Thank you for your review.
We are so glad to hear that our bulk purchasing options and reminder emails are providing such valuable assistance. We truly value your feedback.
Many thanks
Karen
Viking Customer Service
Antwoord van Viking Ireland
Good Afternoon
Thank you for your 5* review.
We are happy to hear about your positive experience with our service and prompt delivery. We appreciate your positive feedback.
Many thanks
Karen
Viking Customer Service
Such fast delivery!
The website was easy to navigate, prices were very competitive, and my order was processed and delivered very quickly. I genuinely wasn't expecting such fast delivery.
7 juli 2026
Antwoord van Viking Ireland
Good Afternoon Donna
Thank you for your 5* review.
We are so glad to hear you found our website easy to use and our prices competitive. We truly appreciate your kind words about the fast processing and delivery of your order. Thank you for your wonderful feedback.
Kind regards
Karen
Viking Customer Service
Antwoord van Viking Ireland
Good Afternoon Marion
Thank you for your 5* review.
We are so happy to hear you received your order quickly and had a great experience with our team. We appreciate your kind words.
Many thanks
Karen
Viking Customer Service
Antwoord van Viking Ireland
God Afternoon Cormac
Thank you for your 5* review.
We are so pleased to hear that you found our service to be excellent, efficient, and that your delivery was quick. We appreciate you sharing your positive feedback.
Many thanks
Karen
Viking Customer Service
Always a pleasure to work with
Always a pleasure to work with, delivered on time and in perfect condition
9 juli 2026
Antwoord van Viking Ireland
Good Afternoon
Thank you for your 5* review.
We are so pleased to hear that you had such a positive experience and that your order arrived on time and in perfect condition. We appreciate your kind feedback.
Many thanks
Karen
Viking Customer Service
Ordered a fan on the 5th July and…
Ordered a fan on the 5th July and received an email on the 6th to say it was delayed. I’ve heard nothing since apart from an email asking how my experience was. I’d like to know when the fan is arriving!
5 juli 2026
Antwoord van Viking Ireland
Good Afternoon Laura
Thank you for your review.
We are sorry to hear you have not received your order. We have your account details and will be in touch shortly.
Kind regards
Karen
Viking Customer Service
Antwoord van Viking Ireland
Good Afternoon Kristine
Thank you for your 5* review.
We are pleased to hear you received a fast delivery. Thank you for your feedback,
Kind regards
Karen
Viking Customer Service
quick delivery
1 juli 2026
Antwoord van Viking Ireland
Good Afternoon Rory
Thank you for your review.
We are glad to hear you enjoyed our quick delivery.
Kind regards
Karen
Viking Customer Service
Antwoord van Viking Ireland
Good Afternoon Pat
Thank you for your 5* review.
We are pleased to hear you received a good service and quick delivery. We appreciate your feedback.
Kind regards
Karen
Viking Customer Service
Antwoord van Viking Ireland
Good Afternoon Dan
Thank you for your 5* review.
We are so pleased to hear that you consistently find our service reliable and our delivery swift. Thank you for sharing your feedback.
Kind regards
Karen
Viking Customer Service
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