Team Viking went above and beyond modern customer service. They kept me informed of the status of my order and delivery status. They were a pleaure to deal with and the emails I got were naturally fr... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I couldn't believe how fast I got my external hard drive. Next day! I did have difficulty with the ordering process but a nice gentleman talked me through it staying on the line and even pointed out... Toon meer
Bedrijf heeft geantwoord
The service from Viking was great - no problem with ordering, processing and delivery which all happened in a timely manner and as announced via email/txt. Our only problem is with the product - we... Toon meer
Bedrijf heeft geantwoord
Abysmal customer service. We have been using Viking for a long time this issue has been very frustrating. I have tried returning an item it has been ready for collection on Feb 2026. They haven... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Wherever and however you work – we are here for you! As a leading expert in workplace solutions, we know better than anybody that the way we work has changed throughout the years. Since 1960 we have led workplace transformation. In 1990 we began assisting companies in their adjustment from paper to computer under the name Viking Direct in Europe, and we are now present in the new era of hybrid working. We wish to use our vast experience to help you elevate your business! An ever-changing work environment has always inspired us to embrace change. We are continuously aware of our customers’ needs and requirements. As an omni-channel business, we provide the right solutions for every company. Running a start-up and still deciding on your needs? We can offer you the support you need! Leading a large business requiring a large assortment? We have you covered! Since November 2021, we have become part of RAJA Group. Operating in 19 European countries with 3,000 employees, RAJA Group is Europe's largest packaging distributor and plays an important role in the office supplies and furniture market. This step strengthens our position in the market and puts us in a good position for the future. It marks a new milestone in our journey towards a more modern and future-proof formula for all your workplace solutions.
The Viking benefits - https://www.vikingdirect.ie/en/viking-advantages
Geschreven door het bedrijf
- One-Stop-Shop
- All your workplace solutions in one place.
- Viking One
- Our exclusive customer program for our top customers with a dedicated service-team and many benefits.
- We are Price King
- Permanent low prices on all your stationery essentials.
- Gift shop
- Attractive gift shop. Add free gifts to your shopping cart. Buy more get more.
- Easy return
- 30-day satisfaction guarantee and free returns. Simply plan and arrange the return of your product in your online account.
- Smart Choice
- Wide range of great quality Own Brand supplies for everyday workplace needs at unbeatable prices.
- Great customer service
- We are always happy to help you via phone, e-mail or chat. Service with a smile.
Contactgegevens
Unit 35 Rosemount Business Park,, Dublin 11, Ierland
- 0818 27 0151
- UKIEorders@viking-direct.co.uk
- www.vikingdirect.ie
3,8
Goed
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
ordering is easy and delivery is seond…
ordering is easy and delivery is seond to none great service
29 juni 2026
Antwoord van Viking Ireland
Good Afternoon Johnathan
Thank you for taking the time to leave your 5* review.
We are so pleased to hear that you found the ordering process easy and the delivery service excellent. Your feedback is valued.
Many thanks
Karen
Viking Customer Service
I never bought from Viking before but…
I never bought from Viking before but I was very happy with the delivery time the goods I ordered and the price ,I would definitely return as a customer .
5 juli 2026
Antwoord van Viking Ireland
Good Afternoon Mabel
Thank you for your 5* review.
We are so happy to hear you had such a positive first experience with us. We truly appreciate your kind words about our delivery, products, and pricing. We look forward to welcoming you back as a customer.
Kind regards
Karen
Viking Customer Service
Antwoord van Viking Ireland
Good Morning Valerie
Thank you for your 5* star review.
We are delighted to hear that you are happy with your products and that the delivery was speedy. Your feedback is greatly appreciated.
Many thanks
Karen
Viking Customer Service
Antwoord van Viking Ireland
Good Morning
Thank you for your review.
We are pleased to hear you recevied great service. Thank you for sharing your feedback.
Kind regards
Karen
Viking Customer Service
Antwoord van Viking Ireland
Good Morning Eileen
Thank you for your 5* review.
We are so pleased to hear that you found our service and delivery to be excellent and easy.
We appreciate your great feedback.
Many thanks
Karen
Viking Customer Service
Arrived in good time
The items that I ordered came very quickly. The reason I didn’t give full marks was the free gift that I got which were walkers shortbread biscuits were all broken when I received them.
26 juni 2026
Antwoord van Viking Ireland
Good Morning Denis
Thank you for your review.
We are pleased to hear you received a quick delivery and thank you for your feedback reference your delivery.
Kind regards
Karen
Viking Customer Service
Called before I placed my order to make…
Called before I placed my order to make sure it was in stock, I was advised it was and we would have it the next day. I received the order 4 days later.
2 juli 2026
Antwoord van Viking Ireland
Good Afternoon
Thank you for your review.
We are sorry to hear your order was delivered late than expected. We have your account details and will be in touch shortly.
Kind regards
Karen
Viking Customer Service
Very professional and efficient
2 juli 2026
Antwoord van Viking Ireland
Good Afternoon Damien
Thank you for your 5* review.
We are so pleased to hear that you found our service to be professional and efficient. Your positive feedback is truly valued.
Kind regards
Karen
Viking Customer Service
Antwoord van Viking Ireland
Good Afternoon Fergus
Thank you for your 5* review.
We are so happy to hear your order arrived quickly. We appreciate your positive feedback.
Many thanks
Karen
Viking Customer Service
Antwoord van Viking Ireland
Good Afternoon Suzanne
Thank you for your 5* review.
We are delighted to hear that your items arrived quickly and were exactly as expected. Thank you for sharing your feedback.
Kind regards
Karen
Viking Customer Service
fast and to your door
When you need office supplies fast and to your door - I choose Viking Direct for my small business
22 juni 2026
Antwoord van Viking Ireland
Good Afternoon Ms Deeter
Thank you for your 5* review.
We are so glad to hear we can reliably provide your small business with the supplies you need and delivered right to your door. Thank you for your kind words.
Kind regards
Karen
Viking Customer Service
Antwoord van Viking Ireland
Good Afternoon Joseph
Thank you for your 5* star review.
We are so pleased to hear that your delivery arrived on time as expected. We appreciate your feedback.
Many thanks
Karen
Viking Customer Service
Good support
In fairness, the support for viking is very good and the service and price are really on point. I will continue to be a customer.
26 juni 2026
Antwoord van Viking Ireland
Good Afternoon Ciaran
Thank you for your 5* review.
We are so pleased to hear that you find our support, service, and pricing to be good. We truly appreciate your loyalty and look forward to continuing to serve you.
Many thanks
Karen
Viking Customer Service
Super fast service.
29 juni 2026
Antwoord van Viking Ireland
Good Afternoon Charlotte
Thank you for your 5* review.
It's great to hear you received a super-fast delivery.
Thank you for your feedback.
Kind regards
Karen
Viking Customer Service.
Fast and efficient
Fast and efficient. Would be good to be notified regarding when to expect delivery.
17 juni 2026
Antwoord van Viking Ireland
Good Afternoon Deidre
Thank you for your review.
We are pleased to hear you received a fast and efficient service and thank you for your feedback regarding your delivery.
Kind regards
Karen
Viking Customer Service
Tremendous variety of products
Tremendous variety of products. Well priced and very speedy delivery
27 juni 2026
Antwoord van Viking Ireland
Good Afternoon
Thank you for your 5* review.
We are delighted to hear that you are pleased with our product variety, pricing, and speedy delivery. We appreciate your positive feedback.
Kind regards
Karen
Viking Customer Service
Antwoord van Viking Ireland
Good Afternoon Kieran
Thank you for your 5* review.
We are so pleased to hear that you were happy with both the price and the speed of delivery. Thank you for sharing your feedback.
Kind regards
Karen
Viking Customer Service
Antwoord van Viking Ireland
Good Afternoon Joan
Thank you for your 5* review.
We are glad to hear you found our service fast, reliable, and a good value. We appreciate your positive feedback.
Many thanks
Karen
Viking Customer Service
Highly recommend
Website is easy to navigate with up-to-date product information. Delivery details are consistent with items well-packaged and as listed.
24 juni 2026
Antwoord van Viking Ireland
Good Afternoon
Thank you for your 5* review.
We are so pleased to hear that you found our website easy to navigate and our product information current. We're also delighted that your delivery was consistent and that your items were well-packaged and accurate. Your great feedback is valued.
Many thanks
Karen
Viking Customer Service
I bought two vileda special mop heads
I bought two vileda special mop heads. The delivery was prompt and they are good quality.
18 juni 2026
Antwoord van Viking Ireland
Good Afternoon Marie
Thank you for your 5* review.
We are pleased to hear you are happy with the prompt delivery and quality of your new mop heads. We appreciate your positive feedback.
Kind regards
Karen
Viking Customer Service
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.