VHL Mechanical  Reviews 

780
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had a visit yesterday from Nathen and Ovi to our premises to carry out gas safety checks on some of our equipment. They did a great job, professional, polite and friendly. They also investigated a l... Toon meer

Beoordeeld met 5 van de 5 sterren

Madacent and Jay done a really good job i was so please with what they have done i would definitely recommend them and give them five stars

Beoordeeld met 5 van de 5 sterren

I would like to thank Gurjit very much for picking up on things that are broken in my house yesterday. Now I can get them fixed on 1 day instead of repeat call outs. I cannot believe that the compa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jeevan and Billy i want to thank so much for the amazing work they did in my flat they are so amazing very professional and very polite thank so much

Bedrijfsgegevens

  1. HVAC-installateur
  2. ook in
  3. Aannemer voor mechanische systemen
  4. Elektricien
  5. Gasbedrijf
  6. Gasinstallatieservice
  7. Loodgieter

Geschreven door het bedrijf

Specialist Property Services for Housing Providers & Businesses Since 1992. With over 33 years of expertise, VHL Mechanical is a trusted provider of boiler, plumbing, electrical, air conditioning, and renewable solutions across Greater London. We work closely with housing associations, local authorities, and commercial property managers to deliver high-quality, compliant, and responsive services. From emergency callouts to long-term planned maintenance, our Gas Safe and NICEIC certified engineers ensure your buildings remain safe, efficient, and operational year-round.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

780 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 80% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,7

Alle reviews

(780)

154 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 3 van de 5 sterren

I would like to commend Madison and her…

I would like to commend Madison and her colleague for their excellent service. When they eventually attended to fit the heating part, they encountered an issue with the woodwork not being fitted to the wall, despite Village Heating having a record of this. Rather than leaving and arranging another appointment, they stayed, persevered and did everything they could to complete the work. Their professionalism, patience and determination were greatly appreciated. Five stars to both of them — thank you.

Unfortunately, my overall experience with Village Heating, working on behalf of Hyde, was less positive.

An appointment was arranged with a 2–3 week lead time, and we were then contacted on the day of the appointment to be told that the required part had not arrived. This was particularly frustrating, as we could have been informed a day or two beforehand and avoided taking time away from work unnecessarily.

When you are self-employed, taking time off work also means losing income, so better communication would have made a significant difference. I was also disappointed by the rather casual attitude of the representative who contacted us regarding the situation, as I felt the inconvenience caused was not fully appreciated.

Overall, I am very grateful to Madison and her colleague for going above and beyond to complete the job. They are a credit to the service.

8 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

100% Professional

Billy was very professional with everything he did and told me everything he was going to do through out the process of the power flush.
Billy was very kind and considerate.

8 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service.

I had a visit yesterday from Nathen and Ovi to our premises to carry out gas safety checks on some of our equipment. They did a great job, professional, polite and friendly. They also investigated a long term hot water issue which they were able to fix for us. Excellent service. Many thanks.

6 oktober 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Disgraceful service

Disgraceful service! Couldn’t even install a radiator correctly. Damage to the adjoining wall then ignored emails and when I finally got to speak to someone they refused to come back out and repair the damage they’d caused as they no longer had the council contract! Hardly surprising when you see the quality of their work. Have photos showing the damage but they weren’t interested

28 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Jeevan and billy completed what was…

Jeevan and billy completed what was required and both done a good job

25 september 2026
Review zonder uitnodiging
Logo VHL Mechanical

Antwoord van VHL Mechanical

Hi there,

Thank you for your kind feedback. We’re delighted to hear that Jeevan and Billy completed the required work and both did a good job.

We’ll be sure to pass your comments on to them both. We really appreciate you taking the time to share your experience.

— VHL Mechanical

Beoordeeld met 5 van de 5 sterren

Billy do a great job

Billy did a great job, he solved the heating problem.
Very professional 👌🏾👍🏾

16 september 2026
Review zonder uitnodiging
Logo VHL Mechanical

Antwoord van VHL Mechanical

Hi Connie,

Thank you for your kind feedback. We’re delighted to hear that Billy resolved the heating problem and provided a professional service throughout the visit.

We’ll be sure to pass your comments on to him. We really appreciate you taking the time to share your experience.

— VHL Mechanical

Beoordeeld met 5 van de 5 sterren

Maddison from VHL came out today to…

Maddison from VHL came out today to change my radiator and she was lovely! Really friendly, polite and professional. She got everything sorted quickly and was just genuinely nice to deal with. Really happy with the service, thank you Maddison 😊

16 september 2026
Review zonder uitnodiging
Logo VHL Mechanical

Antwoord van VHL Mechanical

Hi Charlotte,

Thank you for your wonderful feedback. We’re delighted to hear that Maddison was friendly, polite and professional, and that she completed the radiator replacement quickly and efficiently.

It’s especially pleasing to know that she was such a pleasure to deal with. We’ll be sure to pass your kind comments on to Maddison.

— VHL Mechanical

Beoordeeld met 5 van de 5 sterren

Billy did a fantastic job

Billy did a fantastic job. Thank you very much.

14 september 2026
Review zonder uitnodiging
Logo VHL Mechanical

Antwoord van VHL Mechanical

Hi there,

Thank you for your kind feedback. We’re delighted to hear that Billy did a fantastic job.

We’ll be sure to pass your comments on to him. We really appreciate you taking the time to share your experience.

— VHL Mechanical

Beoordeeld met 5 van de 5 sterren

The guy Billy who is good and kind

The guy Billy who is good and kind. Very good service for today.

11 september 2026
Review zonder uitnodiging
Logo VHL Mechanical

Antwoord van VHL Mechanical

Hi Allen,

Thank you for your kind feedback. We’re delighted to hear that Billy was friendly, kind and provided you with a very good service.

We’ll be sure to pass your comments on to him. We really appreciate you taking the time to share your experience.

— VHL Mechanical

Beoordeeld met 5 van de 5 sterren

I would like to thank Gurjit very much…

I would like to thank Gurjit very much for picking up on things that are broken in my house yesterday. Now I can get them fixed on 1 day instead of repeat call outs. I cannot believe that the company used to install the new boiler 2 years ago never wired in the upstairs tank to provide hot water when the boiler isn't working. What a lovely man, made me feel comfortable and was very professional with a sense of humour too.

Regards
Sarah

8 september 2026
Review zonder uitnodiging
Logo VHL Mechanical

Antwoord van VHL Mechanical

Dear Sarah,

Thank you for taking the time to share your feedback. We’re delighted to hear that Gurjit was professional, made you feel comfortable and took the time to identify a number of issues that required attention.

It’s especially helpful to know that his thorough approach may help prevent further repeat call-outs. We’ll be sure to pass your kind comments on to Gurjit, including your appreciation of his friendly manner and sense of humour.

Thank you again for recognising Gurjit’s work and for sharing your experience with us.

— VHL Mechanical

Beoordeeld met 5 van de 5 sterren

Billy was extremely polite and…

Billy was extremely polite and explained everything step by step enabling me to feel at ease
He was very clean throughout using protective foot covering and sheeting on floors to protect my floors

9 september 2026
Review zonder uitnodiging
Logo VHL Mechanical

Antwoord van VHL Mechanical

Hi Susan,

Thank you for your thoughtful feedback. We’re delighted to hear that Billy was polite, explained everything clearly step by step and helped you feel at ease throughout the visit.

It’s also great to know that he took care to protect your home by using protective footwear and sheeting while carrying out the work. We’ll be sure to pass your kind comments on to Billy.

— VHL Mechanical

Beoordeeld met 5 van de 5 sterren

Maddison from VHL came to my property…

Maddison from VHL came to my property today after waiting since may for a part to come for works needed they sent her out for a wrong job but she saw what needed to be done had a part in her van and finally fixed my problem. Very polite and helped more then she needed to

7 september 2026
Review zonder uitnodiging
Logo VHL Mechanical

Antwoord van VHL Mechanical

Hi Michaela,

Thank you for taking the time to share your feedback. We’re delighted to hear that Maddison was polite, helpful and able to identify what was actually required and get the issue resolved for you.

We’re sorry, however, to hear about the delay you experienced waiting for the part and that the visit was initially arranged for the wrong job. We appreciate your patience and are pleased that Maddison was able to turn the experience around. We’ll be sure to pass your kind comments on to her.

— VHL Mechanical

Beoordeeld met 5 van de 5 sterren

We had Maddison come and change our…

We had Maddison come and change our heaters who did an absolutely amazing job! Very friendly, professional and thorough with the work and made sure we fully understood everything. We are very happy and satisfied with it all!

7 september 2026
Review zonder uitnodiging
Logo VHL Mechanical

Antwoord van VHL Mechanical

Hi Layla,

Thank you for your wonderful feedback. We’re delighted to hear that Maddison was friendly, professional and thorough while carrying out the work, and that she took the time to make sure everything was clearly explained.

It’s great to know that you were so happy with the service provided. We’ll be sure to pass your kind comments on to Maddison.

— VHL Mechanical

Beoordeeld met 5 van de 5 sterren

Billy was very professional and helpful…

Billy was very professional and helpful and well mannered
Thank you for a great job

2 september 2026
Review zonder uitnodiging
Logo VHL Mechanical

Antwoord van VHL Mechanical

Hi there,

Thank you for your kind feedback. We’re delighted to hear that Billy was professional, helpful and well-mannered throughout the visit.

We’ll be sure to pass your comments on to him. We really appreciate you taking the time to share your experience.

— VHL Mechanical

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