Vitality Extracts Essential Oils Reviews 

Customer service is non existent. Cannot reach by phone. Email never get replied to

I have ordered several oils

Last order 98.00. Have not received. Been billed. Ordered on Oct 31. Shipped on 4th. Currently the 12th have not received. Only shipped from 2 hours of my residence

Cannot get anyone to return call or respond to email

Will never purchase from again

I received notice that my package was hand delivered by UPS. The day the notice said it was delivered I was home and no package arrived. I have sent several emails. Called the number found on website and was on hold for over 20 minutes only to be disconnected. It’s been over 3 weeks since that notice and not a word from the company. Stay away!! Learned this lesson the hard way.

I’m writing a review because I’ve used essential oils for many years -always bought from a store nearby. This is the first time I’ve bought online and have ordered three separate times. Each time the order arrived promptly and without any issues. I’m very happy with the quality and the oils are fantastic. And of course the price points are wonderful !!!!

Please don't be fooled. Use your common sense and instincts. I am an aromatherapist in training and have been using essential oils for 20 years. I promise you, if it sounds too good to be true, that's because it's too good to be true. You are never going to find pure oils like Helichrysum and Frankincense for 10 dollars. Also you see how they have the "regular prices" next to their "sale price"? This is a scam tactic. They ALWAYS sell the oils for 10 dollars because they are not genuine and pure. Also, a lot of the essential oils that truly are much cheaper even when they are pure (for example, Lemon) you're never going to be charged 25 dollars for 10ml of truly pure lemon oil because that's way too expensive for such an easily sourced and abundant oil. Reviews on their website are also fake. All you have to do really is look at the generic names. Everyone is "Kathy" or "Cindy" or Peggy"or "Pam"aka very basic common names for women in their 50s-70s and what do you know? Each and every review is glowing and "Cindy" is so happy that Helichrysum is helping her pain issues and varicose veins. Not just Cindy W.! Cindy G., Cindy B. Cindy M. and Cindy H. are all so happy about this for the exact same reason! Don't even get me started on what all the Lindas think! Not to mention the Pams, the Carols and of course I can't forget the Karens! You get it...

This company should be ashamed. If you want to scam someone, at least make it believable. I'm not about to go on about how that could actually work but it really is a shame how older women are usually the ones who fall for these scams because they are used to being able to trust others. Fortunately my generation (and I'm in my late 30s) doesn't fall for this nonsense and these types of scams will die off with the Cindys (that sounds super harsh but I'm not the one doing the online scamming). Please don't trust everything you see online and when it comes to your essential oils there are very simple ways to make sure what you're buying is legitimate. Look for GC/MS test reports on websites and if they don't have them, ask for them. You don't need to be able to understand them. If they can't provide them, it's because they don't sell pure products that are being ethically sourced. Your 10 dollar bottle of "pure" frankincense is probably 5 drops (if that) of some super shadily sourced frankincense mixed with pure grape seed oil (which is very cheap even when it's pure) and who knows what else. I have seen bottles of "100% pure Jasmine" essential oils that have literally zero Jasmine oil in them. Just do your research please.

If you're like me and refuse to support mlms (Young Living and doTerra have pure, high quality oils but they scam they're own employees because they are pyramid schemes) you can still find great oils that are 100% pure and ethically sourced. I recommend Aromatics International, Plant Therapy, Time Laboratories (they have a shop in my town that is the lower level of NAHA's headquarters) and Simply Earth. I have also heard amazing things about Eden's Garden and Rocky Mountain Oils. Aura Cacia is also good and if you're on a tight budget you can still get great oils from NOW Foods and Woolzies. There is so much out there if you know what to look for that are not a scam and are not fake with who knows what is inside the bottle that are still not mlms. Please research why multi level marketing is bad and why Young Living and doTerra also don't deserve your money. Google is your friend and so are certified aromatherapists (people who sell doTerra and Young Living are NOT certified aromatherapists)

I have used Vitality Extracts oils for several years and never had any issues, I like their products. My most recent order was broken, so I emailed a picture of the broken item and asked for a replacement. Never heard back on that email, nor a 2nd one I sent. Finally called-was on hold for quite a while but I finally did get someone on the phone and she was quite helpful, sending out a replacement immediately. This Co. may be experiencing issues with staffing as so many other businesses are - thus the bad reviews. I was satisfied with my customer service and products.

I've been using essential for many years and I've tried several companies, my experience with Vitality Extracts has always been positive! I'm sorry to see these negative reviews!
That is WHY I'm writing today~ please don't call them a "scam"! I've never had that feeling with them.

Received my products very quickly. Packaged well and arrived in good condition.

Scam 100% they don’t honor their discount offers- you can’t get ahold of them. They don’t return emails, they have no phone number. Total rip off and they are super slow in shipping.

The company is a scam i ordered products and cannot get any answers as to why I haven't received my order got a text message from USPS with tracking # that does not exist the order was refused in the usps office in Charlotte,NC. USPS is asking me to send them $3.00 because they claim my address is incorrect. This is bull crap

9/6/22
I placed an order on September 6th of 22. I received a notice that my order has shipped on 9/16/22. It said allow Ups 3 days before I can track. On 9/19/22, UPS has not received the order. It says to allow 5 to 7 Days delivery. This is way too slow for me. This is my last order for sure. I should have read the reviews first. I could have saved myself some aggravation.

Very unhappy as I’ve been waiting for my order for 3 and a half weeks. It took them 30 seconds to take my money but still no products!

Deb Terry

I bought the Angel of Rose roll on oil. When I received oil, they were leaking all over. Within a minute of application the smell is gone. Don't buy from this company. They will only give a credit for returns.

I bought their Helichrysum for one reason, to get rid of purple bruise areas significantly quicker than the two weeks it normally takes. After one week, I can tell that it's had no effect at all.

Very disappointed in Vitality Extracts customer service. Countless times I place an order, only to receive a sale notice, coupon or discount code the next day for what I just ordered. Finally was fed up and asked if they would honor the sale this time. They would not. Taking all my business to Edens Garden. They have great oils, prices, outstanding customer service, quick and FREE shipping.

I have placed my order on April 24, 2022, paid $94.90, and I never received. I sent more than 5 mail, but Non-existent customer service. It's theft.

Scam. No way could the oils be that price if they're pure, if you know anything about growing and Distilling and marketing real and pure essential oils.
I've been to other Farms, I've done my homework.
There's only one companies that sell pure doesn't have to listen gredients and you can use many of them internally.

I read where Vitality's reviews are fake on their website & which if you read them, they look like it. They have a lot of question marks In the reviews where it doesn't need to be. I looked here & read a lot of bad reviews. Also read where it's a scam co. I've never had problems with them. I've purchased 2 bracelets, a car diffuser & oils. I didn't get 1 of my shipments so i emailed them. Kevin emailed me back, said there was a problem & he'd mail it to me. I did get everything in a timely manner. The oils are packed in boxes & then in a bubble envelope. I haven't tried the car plug in diffuser yet. So far i like all the oils.

I love Vitality Extraxts! I order from them every couple months, or sometimes 3 times a month, like this month haha. I've never had a problem with them, they're shipping is always quick, and packed well. I think the quality is excellent.

Will not refund $ owed to me. They sent me an item I did not order. Returned it and gave me a code to use on my next order for my refund. Well, when I placed another order using a 30% off offered code, they would not accept it. Told me I could only use one code. That should NOT make a difference. The one code is $ they OWE me. Plus I would have to pay $10 shipping for 3 bottles of oil. I am through with this company.

Unfortunately, I didn't thoroughly research this company before I purchased it's Hair Vitaility serum subscription service or I would have never started it. But when your hair is falling out and nothing is working despite good reviews on every google, trust pilot ,etc. site, I got a little desparate and careless.
This product doesn't do anything to my scalp and hair loss despite using it as recommended. My hair has continued to fall out and no new hair has begun to grow in. I have called and emailed the company three (3) times, asking them to discontinue my subscription (monthly), yet this product still comes. I have never heard any response back from the company at all. Therefore, this month I am:
1. Returning the product, asking for a full refund plus shipping.
2. Writing reviews in as many places as I can about their product, warning women about this scam.
3. Contacting the BBB, hoping they can help me.

It really upsets me when a company takes advantage of women like me who are really vulnerable because they are losing their hair They are predators who not only sell us a useless product but don't stop sending the worthless piece of junk! What a SCAM!!!!-

As my title said buyer beware. If I could give this product and company a 0, I would. At least other products I have been unhappy with answer my phone calls and emails! which leads me to believe this company is purely out only to make one thing - money. Do not buy!!!