Vivo Hair Salon Reviews 

Best hairdressers in Hawkes Bay!!! Thank you ❤️

Talking so interesting, did my hair amazingly

Janelle is easy going with just amount of chatter! 🤣 and her cuts and colour are always good and the time if day is perfect for me xx

Mel did such an amazing job on evening out my layers and bringing the volume back to my wavy/curly hair! She explained the process and why she was cutting certain parts (improving the shape and layers, balancing the look etc.) which was very comforting to have, especially as a new client. It's been a week since my cut and I'm so happy with the results, it dries amazing after a wash with little to no effort and her cut has made me feel so much better about my hair.

Tash from Vivo Albany has been styling my hair for a few years now. Tash re layered my hair last week. Best ever cut with extra layers. My hair has natural bounce and volume. Tash listens to what you want and delivers so I wanted to shoutout how good my hair looks and of course how wonderful I think Tash is as a professional stylist. You go girl. 💯🤗

Tesh was bubbly and bright and made me feel at ease. I am very happy with my colour and I will return for the same great service.

Fantastic service, accommodating and non judgemental. Sofy completely understood what I was hoping for and I'm super happy with the result!

​Reply - Claiming that hiding surcharges in buried terms and conditions counts as "transparency" completely misses the point. Under New Zealand's Fair Trading Act, a headline deal price cannot be used as bait while predictable extra costs are tucked away at the bottom of a page to make the offer look cheap.
​spring-loading extra charges on a client once they are already sitting in the salon chair isn't good customer service or budget management. it puts people on the spot when it's awkward to walk out. True transparency means placing length and thickness costs front and center with the package price before anyone buys a voucher.
​The stylists do good work, but management’s refusal to acknowledge misleading drip-pricing tactics is disappointing. Consumers deserve honest pricing upfront, not fine-print traps.

My stylist was wonderful and did an amazing job, but Vivo’s corporate package marketing is predatory and a long-standing trap for customers. Looking at online feedback, corporate has been running this exact same bait-and-switch pricing model for years.They lure clients in with an online 'New Client Classic Balayage & Cut Package' advertised for a fixed promotional price of $249 (which came to $216.52 with an online offer coupon). The package page explicitly bullets what is included, and the checkout cart takes your money without a single upfront warning about hair length restrictions or surcharges. It is presented as a complete, fixed deal.Yet, once you are sitting in the chair, you find out the actual package limitations are completely missing from the checkout flow and buried behind a generic 'T&Cs' link at the bottom of the main site. This results in a massive surprise $75 surcharge that bumps the price up to $300. Pushing a promotional loyalty deal up to $300 at the chair—which is more expensive than standard pricing at other local competitor salons—completely defeats the purpose of a package.Even worse, I had my hair cut significantly during the appointment to sit just a little bit below my shoulders, so a $75 surcharge is incredibly excessive compared to their vague 'from $25' disclaimer. Forcing customers into a pricing trap when other salons are booked out for weeks is awful corporate behavior. I feel terrible for the stylists who have to deal with the awkwardness of delivering these corporate hidden fees at the chair. Love the individual workers, but the higher-ups need to fix this deceptive website layout immediately. Check the tiny print before you buy!

Emma is an amazing hair dresser!!
Beautiful job with my hair, super happy with the results.
Gave me exactly what I asked for couldn’t be happier.
Super friendly and felt in very safe hands

Payal was the most attentive and loveliest hairdresser I’ve ever had. She fit everything I wanted into my budget and left feeling not only more myself, but an actual model. Will absolutely be coming back!!

one of the things came and a little bit had spilled but Julie responded very quick and sent me a new one she was very nice and understanding.

I arrived at the Havelock North Vivo salon, not 100% sure that my saved pictures would transpire for me.
My hair was dry and multi coloured from numerous semi permanent box dyes.
Jessica was awesome. She understood my ideas and gave me even better than I had visualised. Beautiful colour and cut. I left the salon looking like a new woman!
Thanks Jessica, (my new trusted hairstylist), and thanks Vivo. Awesome ❤️

Tracey has completely transformed my skin from terrible adult acne and scarring to glowly skin that gets regularly complemented. I never believed I could find a topical solution to fix this but chemical peels and needling has forever changed my skin.

Brianna was very understanding and patient. She did my layers very nicely and made sure I got the look I was after

Emma was amazing from start to finish. First time cilent and wanted a complete change. Vivid colour and a shaggy cut. She went through all my photos and we talked about what would work best with my features. It came out even better then I imagined and I'm so in love with my new look. Thank you Emma, I'll be back for sure.

Jonnie welcomed me with her beautiful smile, and was totally a fun, vibrant, thoughtful, professional and confident hairdresser throughout my consult. She made me feel very special...her attention to detail with my colour, cut and styling was A+...highly recommend Jonnie! Mihi ki a koe e te wahine ataahua!

Thanks Emerald,
Thank you for giving my daughter a pleasant experience today. Also she fully enjoyed herself. 😉

Thanks Emerald!
Awesome job, very good!

Sharon is amazing. I always leave glowing inside and out.

She listens to my skin problems and concerns and being on post cancer drugs, Sharon has gone above and beyond to help my skin look healthier.

Extremely happy with my experience with vivo. I had a problem with my purchase emailed Julie and it was sorted within days. Communication was quick and professional throughout.
A nice experience dealing with a company who care about customer service.
Would highly recommend.