Vodafone UK - Ashford Reviews 

240
TrustScore 5 uit 5

4,8

2 County Square, TN23 1YA Ashford, GB


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Beoordeeld met 5 van de 5 sterren

Owen was very helpful, showed me all my options and prices, was very clear with communication. Managed to get me onto a cheaper monthly plan with the same benefits and I walked away with a new tablet.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had an issue that i could resolve walked into the Vodafone in Ashford and was greeted by Lee. He went over and above to help me and explained very carefully in a way that I could understand and reste... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my dev... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had many efforts to sort a problem with my new iphone via chatbot, customer complaints and visiting another store I went to Ashford and although they were unable to solve the problem they took t... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


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  • 2 County Square, TN23 1YA, Ashford, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

240 reviews

5 sterren
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2 sterren
1 ster

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4,8

Alle reviews

(240)

40.419 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I found Owen very helpful and…

I found Owen very helpful and knowledgeable. Highly recommend if anyone else visits. 10/10 experience.

26 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ashford

Hey Janet,

Thanks for the lovely review and fantastic support for Owen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alex at ashford Vodafone was fantastic…

Alex at ashford Vodafone was fantastic probably the nest customer service I have ever received, how he isn't higher in the chain surprised me fantastic customer service and the the reason I would go back for any needs I have.

23 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ashford

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came into Vodafone with a few problems…

Came into Vodafone with a few problems all sorted by friendly helpful Maria, I would highly recommend coming into store with any problems, as you are made to feel welcome, nothing is a problem at all. Very happy customer :)

23 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ashford

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Maria the Assistant Manager is a credit…

Maria the Assistant Manager is a credit to your store. She took her time to help me get my new phone, spoke well she was wonderful. Would highly recommend her.

23 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Ashford

Antwoord van Vodafone UK - Ashford

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Maria was good and helpful at getting…

Maria was good and helpful at getting me a new deal I'm happy with the phone and the deal I got from the company. I wanted a good smartphone that did the basics, and the she recommended one that ticked all the boxes. Speaking with the Maria helped me get exactly what I was looking for.

22 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Ashford

Antwoord van Vodafone UK - Ashford

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Maria was fabulous so friendly

Maria was fabulous so friendly

17 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ashford

We are happy to hear that you found our team member to be so friendly. Thank you for your positive feedback; we appreciate it.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Maria

Maria, my customer advisor goes above and beyond.

16 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ashford

Lovely to hear, thank you for sharing Samuel!
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service with the best advisor we've dealt with

We dealt with Joseph Ikiseh today in Ashford branch. He dealt with every query we had quickly, professionally and with ease. The best Vodafone advisor we've dealt with. Thank you!

14 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ashford

Hi Claire,

Thank you so much for your wonderful review and the amazing support you’ve shown for Joseph—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Maria

Maria - a huge help… would HIGHLY recommend this charming lady..with a terrific sense of humour
Very knowledgeable and explains everything very well…😃😃

13 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ashford

Hey Nicky,

Thanks for the lovely review and fantastic support for Maria.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Maria was great

1 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ashford

Hey Stephen,

Thanks for the lovely review and fantastic support for Maria.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Matt’s level of customer service was…

Matt’s level of customer service was incredible along with very good knowledge of the phone I was after!

23 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ashford

Hey Alex,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Joe has great customer service

Joe has great customer service, super polite and kind. He is very attentive and helped us a lot with buying a phone. Thank you!

30 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ashford

Hey Joash, ​

Thanks for the lovely review and fantastic support for Joe. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Maria was absolutely amazing and was…

Maria was absolutely amazing and was very good at explaining everything and was patient with me and my mum today. Very happy with her and she should definitely be given a riase!

28 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ashford

Hey Madison,

Thanks for the lovely review and fantastic support for Maria.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Customer service was amazing

Customer service was amazing ! Maria was excellent and highly recommend her !

27 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Ashford

Antwoord van Vodafone UK - Ashford

Hey Olivia,

Thanks for the lovely review and fantastic support for Maria.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant customer service from Maria…

Brilliant customer service from Maria at the Ashford branch

23 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ashford

Hey Kerry,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lovely friendly staff

Lovely friendly staff, Maria was amazing

20 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Ashford

Antwoord van Vodafone UK - Ashford

Hey Melanie,


Thanks for the lovely review and fantastic support for Maria . If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl



Thanks again,

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great experience with Maria

We had a long wait, however Maria kept checking in to make sure we were ok, offered us a seat and kept us updated. Maria was fantastic and thoroughly explained our options and we went away with a new contract and phone at a very good rate. Thanks Maria.

20 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Ashford

Antwoord van Vodafone UK - Ashford

Hey Esmie,

Thanks for the lovely review and fantastic support for Maria.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Owen was very helpful with my broadband…

Owen was very helpful with my broadband today and had a lot of knowledge regarding what the best plan for me would be

19 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Ashford

Antwoord van Vodafone UK - Ashford

Hey,

Thanks for the lovely review and fantastic support for Owen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Joe was incredible

Joe was incredible, so kind and helpful he really helped me understand and looked for the best deals for me. He gave me advice and took his time to give me the best customer service. He should definitely get some recognition for the amazing job he does. Cant recommend him enough.

7 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Ashford

Antwoord van Vodafone UK - Ashford

Hey Nikki,

Thanks for the lovely review and fantastic support for Joe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Straightforward and helpful!

María in the Ashford store was so helpful- she answered all my questions and helped set me up with the right tariff for my needs.

6 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Ashford

Antwoord van Vodafone UK - Ashford

Hey Isobel,

Thanks for the lovely review and fantastic support for María.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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