Vodafone UK - Aylesbury Reviews 

229
TrustScore 5 uit 5

4,9

36 Friars Square, HP20 2SP Aylesbury, GB


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Beoordeeld met 5 van de 5 sterren

Service was excellent in Vodafone store I will definitely recommend my friends and family as they have great offers in sims and home broadband and always kind and helpful. Thank you

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service from Jorge, went into store to upgrade my phone with Three and the advisor told me I had to move over to Vodafone, he explained the whole process and made it easy and seamless. Helpe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Amazing experience overall, the advisors Wilson and Jorge were friendly and helpful. Helped me find the perfect new phone for myself, even helped me set it all up and taught me how to use the phone s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had an outstanding experience with Vodafone, thanks to Connor. From the moment we arrived, he was friendly, professional, and incredibly knowledgeable. He took the time to explain everything clear... Toon meer

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Bedrijfsgegevens


Contactgegevens

  • 36 Friars Square, HP20 2SP, Aylesbury, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

229 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(229)

40.694 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great service Very friendly staff

Great service Very friendly staff

8 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Aylesbury

Hey Hristomir,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 2 van de 5 sterren

Vidaphones new policy is to keep people waiting, p…stupid idea

Vidaphones new policy is to keep customers waiting outside the shop with the door locked, till a staff member is available! They are going to loose many customers, and whats going to happen when we have bad weather? A very stupid idea, and the few staff face verbal abuse, for keeping people waiting, and in all weathers? Solution hire more staff thru out all vodaphone shops,

5 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Aylesbury

Hey George,

We sincerely apologize for the service you experienced and for not meeting your expectations in terms of support. Thank you for your valuable feedback; please be assured that it is not our intention to deliver anything less than excellent service. Please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Colin was great saved me money

Colin was great saved me money

31 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Aylesbury

Hey Michael, ​

Thanks for the lovely review and fantastic support for Colin. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Beoordeeld met 4 van de 5 sterren

Roaming request

Came into store to sort euro roaming, left with euro roaming sorted and a cheaper contract for me and my son. Great service from Colin.

26 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Aylesbury

Hey Steve,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Colin was fantastic

Colin was fantastic, very friendly and super helpful.

25 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Aylesbury

Hi Matt,

Thank you so much for your wonderful review and the amazing support you’ve shown for Colin—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Arjun was awesome 👌👍

12 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Aylesbury

Hey Alex,

Thanks for the lovely review and fantastic support for Arjun.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

All good and professional

No queue. V knowledgeable and friendly guy. Happy to answer my very non expert questions and sorted out my query and contact super quickly without rushing me and explaining everything clearly. Def worth going in for the face to face experience for something techy. All good thanks. :-) (shop was a touch too cold for my inner thermostat)

8 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Aylesbury

Hey Harriet,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good services!

Good services!
Bit disappointed because i do online deal instead branch.

17 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Aylesbury

Hi Florin. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Really easy to deal with

Really easy to deal with. Nice people and they know their stuff. Friendly and would recommend.

8 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Aylesbury

Hey James,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful and professional

Very helpful and professional

6 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Aylesbury

Hi Jane, we are pleased to hear about your fantastic recent experience. It's great to hear the assistant was so helpful. Thank you for your 5 star feedback.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Professional approach

Professional approach, excellent manners and clear explanations

3 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Aylesbury

Hey Petar,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Colin, the store manager, was very helpful in choosing the right plan for me.

3 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Aylesbury

Hey Lioudmila,
Thanks for the lovely review and fantastic support for Colin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

He was able to answer my questions and…

He was able to answer my questions and get me a lower rate on airtime

2 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Aylesbury

Hey Michelle,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

A company that still believes in customer service…

After speaking on line and finding i needed to exchange my phone due to a fault, I went into aylesbury store, and found both the manager and the assistant really helpful, I'm useless with tech so hadn't backed up my faulty phone, but that was all sorted for me, I'm so grateful I hate setting up new phones.
I've been with Vodafone for years and the family all have phones on my account, I might be able to find a cheaper deal, but why fix what isn't broken, I still believe in sticking to a company that has great customer service, especially on expensive items.
So yes, I'd recommend, 100%
Special shout out to Colin!

30 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Aylesbury

Hey Lilbibbo,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Visited the Aylesbury store today to…

Visited the Aylesbury store today to treat myself to a brand new s25 , however your exceptional smiley salesman upsold me a tablet and watch as well. Couldn't be happier.

29 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Aylesbury

Hey Dimitar,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Extremely Helpful

Knowledgeable, patient, extremely helpful staff. Got us sorted without delays and helped us find the best options.

Big thanks to Arjun, in Aylesbury, specifically.

3 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Aylesbury

Hey Erica,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

SERVICE WAS FANTASTIC STAFF WERE…

SERVICE WAS FANTASTIC STAFF WERE HELPFUL AND FRIENDLY. Arjun was phenomenal

3 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Aylesbury

Hey Alec,

Thanks for the lovely review and fantastic support for Arjun.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very good series and helply.

Very good series and helply.

28 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Aylesbury

Hey Martin,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great staff very friendly

Great staff very friendly

17 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Aylesbury

Antwoord van Vodafone UK - Aylesbury

Hey Pranay,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Staff in store were really helpful and…

Staff in store were really helpful and a pleasure to work with making my switch to a Vodafone sim really easy. Thank you

12 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Aylesbury

Antwoord van Vodafone UK - Aylesbury

Hey Jason,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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