Vodafone UK - Ballymena Reviews 

127
TrustScore 5 uit 5

4,9

Unit 7 Fairhill Shopping Centre, BT43 6UF Ballymena, GB


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Beoordeeld met 5 van de 5 sterren

I was helped by Callum and Thomas when I was upgrading my phone. They were both very informative and also made me aware of other deals on at the time. Very happy with the service

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The consultant David was great at answering all my questions. He helped me make my choice and explained the differences. There's a wide selection of models to choose from, and you can see them in pers... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Called in to the Ballymena branch in NI. Was greeted by Madison who went above and beyond to make the experience as painless as possible. Did not trying to sell me this that or the other, just sorted... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was served by Ciaran who was a new team member training with David the store manager. I had Very positive experience, great customer service from a professional team, highly recommend. They list... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • Unit 7 Fairhill Shopping Centre, BT43 6UF, Ballymena, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

127 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(127)

42.866 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Peter was excellent

Peter was excellent

22 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ballymena

Hey Emma,

Thanks for the lovely review and fantastic support for Peter.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service!!

17 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ballymena

Hey Maurice,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Peter was great

Peter was great, service above and beyond 5 stars

16 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ballymena

Hey Richard,

Thanks for the lovely review and fantastic support for .

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Easy to upgrade and very helpful

Easy to upgrade and very helpful

15 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ballymena

Hey Linda

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Peter was fantastic today when myself and son went in to upgrade. He was very helpful and provided a great service! Probably the best service we have ever had as a Vodafone customer. He had a great sense of humour which also made our visit great.

11 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ballymena

Hey Shelly,

Thanks for the lovely review and fantastic support for Peter.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ben was very helpfully and kind sorting…

Ben was very helpfully and kind sorting out my upgrade to the new pixel and helping bring down my spend for my other contracts on the account.

31 maart 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ballymena

Hi Alan,

We truly appreciate your wonderful review and the incredible support you've shown for Ben.

Should you need any assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent Service

First time visiting Vodafone and have been a loyal EE customer for many years. Dealt with a chap named Ben who was very knowledgeable and made me feel very welcome. Ben was very up to date with the latest tech and spent the time to make sure I fully understood everything.

29 maart 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ballymena

Hey Neil,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vodafone Ballymena

Peter at Vodafone Ballymena was fantastic in giving us great advice for our budget.

7 maart 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ballymena

Hi Julie,

Thank you for your review for Peter. We’re glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d

Thanks,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Great service

Peter explained everything to us so we understood the process. He couldn’t have been more helpful.
Not like the Vodafone representative we spoke to on the phone 2 weeks previously.

21 februari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ballymena

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Your representative Peter was very…

Your representative Peter was very helpful and very knowledgeable

21 februari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ballymena

Hey John,

Thanks for letting us know what an amazing job John did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very knowledgeable

Very knowledgeable, went out of his way to assist myself and parents with both phone and boardband. Great service.

21 februari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ballymena

Hey Chris,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Answered my question amazingly

3 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Ballymena

Antwoord van Vodafone UK - Ballymena

Hi Brian. Thank you for your review. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

As always an excellent service with…

As always an excellent service with very helpful and polite staff

29 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Ballymena

Antwoord van Vodafone UK - Ballymena

Hi Michael,

Thanks for taking your time to leave this review, for us. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Peter served me

Peter served me , he was very informative and no question was unanswered, Peter is very polite and really cared about queries and my budget, thoroughly enjoyable experience and I would recommend my friends and family to come into the ballymena branch, Peter is a real asset to your business

23 januari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ballymena

Hi Mrs Firma,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Made my change over from o2 really easy

Made my change over from o2 really easy

5 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Ballymena

Antwoord van Vodafone UK - Ballymena

Hi Charlie,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thanks Ben!

Thanks Ben at Vodafone Ballymena for a smooth transition when trading my old phone in for a new device. His help was greatly appreciated today.

17 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Ballymena

Antwoord van Vodafone UK - Ballymena

Hi Erin. Thank you for your review for Ben. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful staff

10 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Ballymena

Antwoord van Vodafone UK - Ballymena

Hello, Ro,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic detailed and relevant advice

Fantastic detailed and relevant advice, giving complete picture of all the pros and cons of all the different options - helped making my choice straightforward.

6 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Ballymena

Antwoord van Vodafone UK - Ballymena

Hi Mark,

Thanks for sharing your fabulous feedback! If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Helpful Vodafone staff!

Peter was very helpful and explained everything in enough detail!

4 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Ballymena

Antwoord van Vodafone UK - Ballymena

Hi Michael,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful and knowledgeable on the…

Very helpful and knowledgeable on the plans and devices

29 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Ballymena

Antwoord van Vodafone UK - Ballymena

Hi Ciaran,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

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