Vodafone UK - Basildon Reviews 

191
•
TrustScore 5 uit 5

4,9

100 Town Square, SS14 1BX Basildon, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My review is about the Vodafone store in Basildon Essex I had a pleasant customer service experience with Phan. She is very friendly and professional, knowledgeable and fullfil my request. Highly r... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I came into the Basildon store to collect an iPhone for my daughters birthday. I can honestly say Phan who was assisting me was absolutely incredible. Friendly, super efficient, and went above and bey... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Phan was very helpful in more ways. Going out off her way to accommodate my needs,polite,very informative. Please to come back to vodafone . Phan helped with stress free transformation. After being wi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Phan was a very informative and knowledgeable salesperson. It made my upgrade a very good experience. Thank you Phan.

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 100 Town Square, SS14 1BX, Basildon, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

191 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(191)

42.728 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Phan was very pleasant and explained…

Phan was very pleasant and explained everything thoroughly. Would recommend to anybody

24 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Basildon

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Phan was polite and very helpful

24 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Basildon

Hey Robert

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Phan was a very knowledgeable salesperson.

Phan was a very informative and knowledgeable salesperson. It made my upgrade a very good experience.
Thank you Phan.

23 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Basildon

Hey Jackie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at http://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very nice experience because of a…

Very nice experience because of a lovely young lady Mai.
She helped me with everything i needed, a new phone and helped me set it up.

22 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Basildon

Hey John,

Thanks for the lovely review and fantastic support for Mai.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at http://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

My review is about the Vodafone store…

My review is about the Vodafone store in Basildon Essex
I had a pleasant customer service experience with Phan. She is very friendly and professional, knowledgeable and fullfil my request. Highly recommend her. Thank you Phan! ⭐️⭐️⭐️⭐️⭐️⭐️

15 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Basildon

Hey Senny,
Thanks for the lovely review and fantastic support for Phan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mai was very helpful with our last…

Mai was very helpful with our last phone purchase a few weeks back so we were very happy to see her when we returned today. She went through all the options very clearly and was very patient with us. Happy to report that we have now purchased another new phone. Thanks Mai!!

4 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Basildon

Hey Kath,

Thanks for the lovely review and fantastic support for Mai.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mai dealt with us with the utmost…

Mai dealt with us with the utmost patience. She really explained everything clearly & was very helpful…… Excellent experience…. Thanks Mai. !!

3 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Basildon

"Hey Ron,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Beoordeeld met 5 van de 5 sterren

Mai was helpful

Mai, I had good experience with her. She was really good at what she does. Good customer service, welcoming approach.

3 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Basildon

Hey Abiola,

Thanks for the lovely review and fantastic support for Ma. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Helpful and friendly

Phan was really helpful, she saved me money and was very friendly.

1 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Basildon

Antwoord van Vodafone UK - Basildon

Hey Peter,

Thanks for the lovely review and fantastic support for Phan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service

Phan was amazing, really helpful and friendly, and saved me £££. Thank you.

1 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Basildon

Hey Melanie,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Phan made the whole process of…

Phan made the whole process of upgrading a very easy process & explained my plan benefits in great detail.

25 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Basildon

Antwoord van Vodafone UK - Basildon

Hey James,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mai was exceptional

Mai was exceptional. Very happy with the service. Would recommend

14 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Basildon

Antwoord van Vodafone UK - Basildon

Hey Keagan,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Phan so pleased we called in store 100%…

Phan so pleased we called in store 100% happy

6 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Basildon

Antwoord van Vodafone UK - Basildon

Hey Maurice,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Phan is amazing

Phan was brilliant, talked us through all the choices and got us rhe best deal she could. She was very personable and made us feel at home in the shop.

4 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Basildon

Antwoord van Vodafone UK - Basildon

Hey Lorna,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mai was very helpful with upgrading my…

Mai was very helpful with upgrading my phone and plan

4 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Basildon

Antwoord van Vodafone UK - Basildon

Hey Debbie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Phan

Phan
at the Basildon Vodapone store went above and beyond normal circumstances to a help me today more than expected

24 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Basildon

Antwoord van Vodafone UK - Basildon

Hey Thomas,

Thanks for the lovely review and fantastic support for Phan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service from Sam

Excellent customer service from Sam

16 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Basildon

Antwoord van Vodafone UK - Basildon

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent. Not pushy. Very informative

2 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Basildon

Antwoord van Vodafone UK - Basildon

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you mai

Thank you mai, she helped massively with my phone upgrade! Traded in phone, nice fast and quick! Really helpful with everything including Wi-Fi for home

1 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Basildon

Antwoord van Vodafone UK - Basildon

Hey Samuel,,

Thanks for the lovely review and fantastic support for Mai.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

A costumer service was brilliant Mai…

A costumer service was brilliant Mai was very nice and professionally was nice to work with her

1 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Basildon

Antwoord van Vodafone UK - Basildon

Hey Natalia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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