Vodafone UK - Basingstoke Reviews 

284
TrustScore 5 uit 5

5,0

1 Commercial Road, RG21 7LJ Bournemouth, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I just reviewed on Google but I thought I would review here too. I had been having issues with my phone and SD card and couldn't seem to get them to work but a worker named Luke had a look at my devic... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fantastic customer service. I was inquiring about the 5g internet. I was walked through how it works and what needed to be done regarding installation. What speed I should expect. Dara was brillia... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Visited Vodafone Basingstoke this afternoon to upgrade my partners mobile contract. We were greeted by Dara, pleasant introduction, meet and great. Quickly sitting down our queries were answered and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My daughters phone had been stolen and we visited the Basingstoke store to get a replacement sim. Dara instantly gave us a warm welcome and was very friendly and reassuring. Dara was so helpful and no... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Mobiele telefoon winkel
  3. Internetaanbieder
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - Basingstoke

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • 1 Commercial Road, RG21 7LJ, Bournemouth, Verenigd Koninkrijk

5,0

Uitstekend

TrustScore 5 uit 5

284 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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5,0

Alle reviews

(284)

41.691 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I came to store looking for a new phone…

I came to store looking for a new phone and a sim, I ended up getting a phone and a sim for what I was just spending on my sim before! Very happy, thanks Jane!

7 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Basingstoke

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Called into our local Vodafone shop in…

Called into our local Vodafone shop in Basingstoke to see about an Upgrade to my phone. James saw us. Excellent Customer Service gave me clear answers to my questions.
Upgrade DONE.
Thank you James.

7 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Basingstoke

Hey Roger,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lauren was very knowledgeable and…

Lauren was very knowledgeable and helped me upgrade which I would not have been capable of on my own

6 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Basingstoke

Hey Anthony,

Thanks for the lovely review and fantastic support for Lauren.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mark and his team was super helpful and…

Mark and his team was super helpful and friendly, highly recommend to anyone

6 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Basingstoke

Hey Marcus,

Thanks for the lovely review and fantastic support for Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great staff

Great staff. Luke was really friendly and so helpful. He and Graham found every way possible to tick what it was I needed at the lowest possible price.

2 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Basingstoke

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

New phones

Welcoming from walking into the store.thank you to Peter for your help getting the right plan and phones for us

12 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Basingstoke

Hey Paula,

Thanks for the lovely review and fantastic support for Peter.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Luke is amazing!!!

Luke is amazing!!!! Definitely kept mẹ as a customer

8 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Basingstoke

Hey Chan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Went into store and was seen by Lauren…

Went into store and was seen by Lauren she was very helpful to me and my wife and got everything we needed sorted she is amazing at her job and a great help

3 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Basingstoke

Hey Joe,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Lauren.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vodafone Basingstoke

Jane was helpful today in store

3 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Basingstoke

Hey Sinead,

Thanks for the lovely review and fantastic support for Jane.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lots of upgrades & a new phone!

There was no queue when we arrived. James greeted us & we explained that we wanted to have a look at all our accounts to see if we were getting the best deals. He then spent nearly an hour finding the best deals on all 4 plans, as well as finding a perfect new phone for my daughter. Then went on to get us a great broadband deal. Very efficient & polite. Thank you so much

3 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Basingstoke

Hey Katie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you Peter for helping with…

Thank you Peter for helping with upgrades

2 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Basingstoke

Hey Dorathy, ​

Thanks for the lovely review and fantastic support for Peter. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dara at Basingstoke a credit to Vodafone

Dara at the Basingstoke store is a credit to Vodafone. Nothing too much trouble, knowledgable and thorough. A very happy continuing Vodafone customer!

2 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Basingstoke

Hey Debbie,
 
Thanks for the lovely review and fantastic support for Dara.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

James was amazing really helped and…

James was amazing really helped and explained everything throughout thank you so much

22 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Basingstoke

Hey Laura,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jacob was very helpful and sorted my…

Jacob was very helpful and sorted my upgrade

10 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Basingstoke

Hey Gillian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

A really great experience in the…

A really great experience in the Basingstoke store today and Luke was very helpful.

9 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Basingstoke

Antwoord van Vodafone UK - Basingstoke

Hey Bill,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Peter gave us excellent service and…

Peter gave us excellent service and easily renewed all our families services

7 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Basingstoke

Antwoord van Vodafone UK - Basingstoke

Hey Simon,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very grateful to Lauren for her…

Very grateful to Lauren for her professional advice, she helped me set up my new contract phone and i couldnt be happier.

5 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Basingstoke

Antwoord van Vodafone UK - Basingstoke

Hey Robert,

Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lauren was very knowledgable and…

Lauren was very knowledgable and friendly.

4 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Basingstoke

Antwoord van Vodafone UK - Basingstoke

Hey Tarina,

Thanks for the lovely review and fantastic support for Lauren.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Graham and Ashley were brilliant

Graham and Ashley were brilliant , looked after us in store .

1 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Basingstoke

Hey Abarth,

Thanks for the lovely review and fantastic support for Graham and Ashley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ashley was great today

Ashley was great today

1 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Basingstoke

Antwoord van Vodafone UK - Basingstoke

Hey Peter,

Thanks for the lovely review and fantastic support for Ashley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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