Vodafone UK - Birkenhead Reviews 

339
TrustScore 5 uit 5

5,0

39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB


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Beoordeeld met 5 van de 5 sterren

Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It was really good to start, Tom was really good sorted out my contract from voxi to Vodafone, Tom sorted out a good deal which I'm happy with, letf Tom to finish everything. But later found out t... Toon meer

Beoordeeld met 5 van de 5 sterren

We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Verenigd Koninkrijk

5,0

Uitstekend

TrustScore 5 uit 5

339 reviews

5 sterren
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2 sterren
1 ster

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5,0

Alle reviews

(339)

39.680 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

thanks tom great service

thanks Tom. your advice was brilliant pleasure to be served by you. saved money and got a better contract.😊😊😊

7 mei 2026
Review zonder uitnodiging
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Hey Charlie,

Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Helpful Staff

The staff were so helpful and we would recommend them.

5 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Graham,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thomas was extremely helpful

Thomas was extremely helpful. I’d had so many issues with broadband and my phone contract with EE and he fixed everything and guided me through purchasing a brand new phone contract.

5 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Nicola,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dylan

Dylan, the member of staff who looked after me was calm, extremely helpful and very knowledgeable. I arrived stressed and left feeling reassured with my new phone and contract.

3 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Julie,

Thanks for the lovely review and fantastic support for Dylan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dylan was brilliant

Dylan was brilliant, second time he has helped us with our phones and he couldn't be more helpful. Im not that tech savvy and got a bit mixed up with my account and Dylan sat down and took the time to explain everything clearly. Ill be back again when it's time to renew.

4 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Stephen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dylan was amazing and helped us with…

Dylan was amazing and helped us with all our needs, he took time to go through all our options with us and made us feel extremely relaxed

4 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Tom in the Birkenhead store was amazing…

Tom in the Birkenhead store was amazing and very helpful and sorted my new phone and contrast out efficiently and quickly

4 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Kristy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Matt was great help lovely fella got me…

Matt was great help lovely fella got me a great deal thankful for all his help

2 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Daniel,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lovely customer service from matt thank…

Lovely customer service from matt thank you

2 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Nicola,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Beth and Laura

Beth and Laura were extremely helpful. Very kind and made it easy for me to understand, each thing involved.

30 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Sheila,

Thanks for the lovely review and fantastic support for Beth.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thomas

Thomas , was amazing ,
Assisted with getting a new phone and updated my sim also was able to get my Apple Watch
Also my sons sim
We where 3 years out of date

Thank you

28 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Courtney,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Beth the vodafone advisor was so helpful.
Beth explained everything at length even though I am a dinosaur and tend to struggle with technology.
Beth was very professional and treated me with the utmost empathy.
Thank you..

27 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey William,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Today i have been in Vodafone…

Today i have been in Vodafone birkenhead I was seen by Laura Laura has dealt with my queries previously today was buying a new mobile phone. Laurie as always was pleasant, polite and patient with me. Dealt with my queries knowledgeable and explained a d asked if I had understood. Laura is a valued member of your staff

22 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Elizabeth,

Thanks for the lovely review and fantastic support for Laura.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from Tom

Great service, knowledgeable and helpful technicians. Answered all my questions.

18 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Tina,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gave me helpful and honest advice when…

Gave me helpful and honest advice when looking at getting a new phone contract.

17 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Sophie ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came into store today with no idea of…

Came into store today with no idea of what phone I wanted as not great with technology. Was served by Dylan who was really friendly and very knowledgeable. Left store with new phone ordered and being delivered to home the next day. Great service

13 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Laura

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dillon helped me to upgrade my Sim only…

Dillon helped me to upgrade my Sim only contract and move my broadband over from talk talk.

I found the whole experience a hassle free pleasant experience. Dillon explained my options very clearly and did so in a very professional manner.

I would recommend my friends to ask for him if they ever needed help choosing a plan.

He’s a credit to your organisation.

12 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Mark,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic service from Dylan when…

Fantastic service from Dylan when problems with apps from Samsung to Google phone. Amazing, what a star! Couldn't asked for a better service ***** 5 star!!!

12 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Lynn,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Laura birkenhead store manager.

Laura birkenhead store manager.

Absolutely amazing service from start to finish 👏. Talked me though everything I needed to know. Got me the best price plan. Also took her time to fix a virus on my phone.

Excellent customer service

11 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great Service

I was helped by Beth and Matthew, they quickly understood what I needed and came up with the perfect phone and data deal. I would highly recommend Vodafone. Great service.

27 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Holmes,
Thanks for the lovely review and fantastic support for Beth and Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

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