Vodafone UK - Birmingham Bullring Reviews 

428
TrustScore 5 uit 5

4,9

Unit 313 , Bull Ring, B5 4BU Birmingham, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support. Dee was amazing at supporting with collecting my phone and even told me I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Moment I stepped through doors Pat greeted me with a smile and from then on process was floorless. Very happy with service. Sanj kept me company whilst Pat was away dealing with return. Very pleasant... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really good experience in store, went in to check my data roaming for when I go away. The store was slightly busy but this the wait time didn’t seem that long at all due to regular updates and conve... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I went in with my family today for a sim only upgrade. Aadam was very helpful and very patient, as he had to upgrade 3 phones, on a new system that he was getting use to.

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • Unit 313 , Bull Ring, B5 4BU, Birmingham, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

428 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(428)

42.359 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Darakkshan

Was served by Darakkshan. She was amazing. So helpful and so kind. Helped me sort my issue out quickly knowing I was on my lunch break and was limited by time.

20 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birmingham Bullring

Hey Harmanpreet,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kamna helped me alot and given me the…

Kamna helped me alot and given me the best plan that she can ever give it to me most recommend

25 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birmingham Bullring

Hey Mak,
Thanks for the lovely review and fantastic support for Kamna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 4 van de 5 sterren

Went through the services bit by bit so…

Went through the services bit by bit so I can understand it quite clearly

24 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birmingham Bullring


Hey Nigel,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kamana This is a very good girl

24 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birmingham Bullring

Hey Amir,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Happy for very good service with Sanj…

Happy for very good service with Sanj and Zain very good serive 5 star. Thank you

24 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birmingham Bullring

Hi, thank you so much for your wonderful review and the amazing support you’ve shown for Sanj and Zain, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Beoordeeld met 5 van de 5 sterren

Kamna was help ful

Kamna was help ful

24 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birmingham Bullring

Hey Michael,

Thanks for the lovely review and fantastic support for Kamna.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Maryam did a g8 job

Maryam did a g8 job

23 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birmingham Bullring

Hi Abida, thank you so much for your wonderful review and the amazing support you’ve shown for Maryam, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Beoordeeld met 5 van de 5 sterren

Aadam was accommodating and provided…

Aadam was accommodating and provided efficient service. Very professional.

22 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birmingham Bullring

Hey Farath,

Thanks for the lovely review and fantastic support for Aadam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Aadam is knowledgeable and pleasant…

Aadam is knowledgeable and pleasant provided great service

22 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birmingham Bullring

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dee is the best she sorted my sim and…

Dee is the best she sorted my sim and broadband package made my life so easy great service

20 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birmingham Bullring

Hey Alina,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dee.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

3 Upgrade

I went in with my family today for a sim only upgrade. Aadam was very helpful and very patient, as he had to upgrade 3 phones, on a new system that he was getting use to.

17 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birmingham Bullring

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

We were served by Aadam

We were served by Aadam, who did three separate upgrades. Nothing was too much trouble, and everything was sorted in double quick time!

Thank you very much.

17 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birmingham Bullring

Hey Tom,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 2 van de 5 sterren

Lack of staff bad customer service

Lack of staff. Waited nearly 40mins to speak to someone. There were staff sat at desks just looking at me which didnt seem busy while 2 other staff were actually sitting and speaking with customers. Felt little intimidated and i could of been seen quicker. Absolute waste of time. I walked out and went to EE shop who were amazing.

15 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birmingham Bullring

Hey Mikeey,

We sincerely apologize for the service you experienced and for not meeting your expectations in terms of support. Thank you for your valuable feedback; please be assured that it is not our intention to deliver anything less than excellent service.

I suggest you to please reach out to our team by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm

If you have already spoken to the team but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Aadam was really helpful today with my…

Aadam was really helpful today with my enquiry about three. he really took the time with me and answered all my questions

16 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birmingham Bullring

Hey Joanne,

Thanks for the lovely review and fantastic support for Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Went in today at the Vodafone store

Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support.
Dee was amazing at supporting with collecting my phone and even told me I could be paying less for my bill!
I’ve been with Vodafone for a while and all my family are with them, would always recommend!

14 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birmingham Bullring

Hey Grace,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sanj was very helpful and helpful made…

Sanj was very helpful and helpful made my experience very easy

14 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birmingham Bullring

Hey Oswald,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sanj.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Pat nice good service

Pat nice good service

11 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birmingham Bullring

Hey La,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sanj was really helpful and knew…

Sanj was really helpful and knew exactly how to help me with my calls not going through. Extremely satisfied

11 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birmingham Bullring

Hey Panda,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sanj is a very good at his servic work

Sanj is a very good at his con

11 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birmingham Bullring

Hey E Kyei,

Thanks for the lovely review and fantastic support for Sanj.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

i am best service from mr sanjeev tday…

i am best service from mr sanjeev tday in the Birmingham bullring store. very happy man

8 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Birmingham Bullring

Antwoord van Vodafone UK - Birmingham Bullring

Hey Mohammed,

Thanks for the lovely review and fantastic support for Sanjeev.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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