Vodafone UK - Birmingham King's Heath Reviews 

608
TrustScore 5 uit 5

4,9

127 High Street, B14 7BW Birmingham, GB


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Beoordeeld met 5 van de 5 sterren

Dil helped me out massively today. I ordered my phone online and once into store he was able to sort me out with a much better deal. Very happy with my experience today and would recommend speaking wi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Dil was very helpful and approachable. He explained everything in detail. He helped us with five contractors. I found Dil very friendly, professional, knowledgeable, and accommodating. I am very ple... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I was assisted by Indie. Indie was polite , easy to talk to and was able to explain in detail with patience . She had a good understanding of the business products and used her knowledge to get the be... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Kasim was fantastic, experienced, explicit and easygoing working with me. He's always ready to solve further issues in case they surface. We need more ' Kasims' in Vodafone centres.

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 127 High Street, B14 7BW, Birmingham, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

608 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(608)

41.418 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Dil was professional and helpful in…

Dil was professional and helpful in saving me money on my contract and dealing with the issues I had which was not being able to roam on my iPhone as I need it for travel and holidays . Please with my new Samsung phone aswell .

23 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birmingham King's Heath

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kasim was very helpful ongoing issue…

Kasim was very helpful ongoing issue for 3 days which he managed to sort out I was going to leave but he managed to sort out my issue and get me a good sim deal

22 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birmingham King's Heath

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you to indie as always my…

Thank you to indie as always my experience with her is outstanding. Goes above and beyond.

21 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birmingham King's Heath

Hey Hakan,

Thanks for the lovely review and fantastic support for Indie .

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kasim was extremely helpful went out…

Kasim was extremely helpful went out of his way to fix my query would definitely recommend, I've had a lot of issues and he helped when no one else would thank you to noth kasim and also his colleague Indianna who helped me substantially

21 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birmingham King's Heath

Hey Kevin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Spoke to Kas at this store

Spoke to Kas at this store, he was very helpful and I renewed my contract with Vodafone. Very easy process all sorted quickly.

20 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birmingham King's Heath

Hey Adil,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kasim was really helpfull

Kasim was really helpfull, really kind to us sorted a very good deal and woild definitely recommend him got me the deal i wanted matching virgin and reduced our bill

19 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Birmingham King's Heath

Antwoord van Vodafone UK - Birmingham King's Heath

Hey,

Thanks for the lovely review and fantastic support for Kasim.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kasim was most helpful and very…

Kasim was most helpful and very professional and explained everything thoroughly

18 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Birmingham King's Heath

Antwoord van Vodafone UK - Birmingham King's Heath

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dil was great

Dil was great

18 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Birmingham King's Heath

Antwoord van Vodafone UK - Birmingham King's Heath

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 1 van de 5 sterren

Very bad customer service and so much…

Very bad customer service and so much expensive. I don’t recommend Vodafone to any one I am very disappointed

9 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birmingham King's Heath

Hey Nada,

It's disappointing to hear that you've been left feeling this way.

If there is anything we can do to help turn this around, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kasim helped get my sim working and got…

Kasim helped get my sim working and got me a good deal very happy

16 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birmingham King's Heath

Hey Mark,

Thanks for the lovely review and fantastic support for Kasim.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kasim was very helpful took the time to…

Kasim was very helpful took the time to sit and explain everything to me. A credit to the team at Kings Heath!

14 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birmingham King's Heath

Hey Niamh,

Thanks for the lovely review and fantastic support for Kasim.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Honestly indie helping me and my father…

Honestly indie helping me and my father was so sweet, and she was incredibly helfpful, and her communication skills were on point.

14 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birmingham King's Heath

Hey Misha,

Thanks for the lovely review and fantastic support for Indie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kasim and Indi were

Kasim and Indi were
Very helpful.

13 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Birmingham King's Heath

Antwoord van Vodafone UK - Birmingham King's Heath

Hey Andy,

Thanks for the lovely review and fantastic support for Kasim and Indi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kasim was good got me a good deal on my…

Kasim was good got me a good deal on my iPhone very happy

12 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Birmingham King's Heath

Antwoord van Vodafone UK - Birmingham King's Heath

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kasim was helpful helped with my mums…

Kasim was helpful helped with my mums phone issue

11 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Birmingham King's Heath

Antwoord van Vodafone UK - Birmingham King's Heath

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dil great help and very respectful

Dil great help and very respectful

11 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Birmingham King's Heath

Antwoord van Vodafone UK - Birmingham King's Heath

Hey Callum,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I always see kas he gives me a good…

I always see kas he gives me a good deal and is veey friendly and helpful

9 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Birmingham King's Heath

Antwoord van Vodafone UK - Birmingham King's Heath

Hey Benedicta,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dil was excellent

Dil was excellent. He was brilliant in helping me cancel my HBB but also with saving me £22 per month for my SIM cards.

9 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Birmingham King's Heath

Antwoord van Vodafone UK - Birmingham King's Heath

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kas was helpful polite and efficient

Kas was helpful polite and efficient. Great service

8 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Birmingham King's Heath

Antwoord van Vodafone UK - Birmingham King's Heath

Hey Chris,

Thanks for the lovely review and fantastic support for Kas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kas helped fixed my issue thanks

Kas helped fixed my issue thanks

5 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Birmingham King's Heath

Antwoord van Vodafone UK - Birmingham King's Heath

Hey Mohammed,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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