Vodafone UK - Bishop Auckland Reviews 

305
TrustScore 5 uit 5

5,0

54 Newgate Street, DL14 7EQ Bishop Auckland, GB


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Beoordeeld met 5 van de 5 sterren

Got to the vodafone shop in Bishop Auckland High Street. Had an issue with ads blocking my phone! Jack really helped me delete all unwanted apps. So happy. He reassured me. Gave me excellent service w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Came into the Bishop Auckland store to cancel a broadband switch, which sadly we couldn't do over the phone (as we'd switched to Vodafone via a 3rd party site). George was amazing in helping us to can... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Brilliant service, advice and support today from Jack, store manager at Vodafone in Bishop Auckland. Everything was explained clearly and he got excellent deals for both my husband and myself on our... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 54 Newgate Street, DL14 7EQ, Bishop Auckland, Verenigd Koninkrijk

5,0

Uitstekend

TrustScore 5 uit 5

305 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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5,0

Alle reviews

(305)

41.211 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

George was so helpful and nothing was…

George was so helpful and nothing was any bother.
He is an asset to the store

12 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey Josephine,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mark and Jack in store were fantastic

12 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey Corinne,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Lois was amazing at my new iPad and was a please dealing wit her at the bishop Auckland store

11 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey There,

Thanks for the lovely review and fantastic support for Lois.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Staff were extremely helpful and…

Staff were extremely helpful and explained things so I understood

9 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey Patricia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

It was straight forward Lois was very enjoyment

It was straight forward Lois was very helpful saved me money explained everything couldn't thank her enough

9 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey Louise,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

What made this amazing is Lois was positivity

What made this amazing is Lois was upfront about everything, straight forward but also had the best interest for me as a customer in mind and this made me feel totally at ease and even more secure with Vodafone.

9 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey Calvin



Thank you for your review. It's always lovely to read such nice feedback.



If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.



Thanks again,

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

GEORGE GOT ME A NEW PHONE FANTASTIC…

GEORGE GOT ME A NEW PHONE FANTASTIC EMPLOYEE NO1.

2 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey Andrew,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lois was excellent

Lois was excellent! She sorted out a problem with my phone and found a better deal for me. Also advised about new phones and plans. Thank you very much.

2 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

George got me 2 SIM upgrades

George got me 2 SIM upgrades. He is a true asset. Thanks George

30 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Staff were absolutely amazing

27 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hi Jo, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jack and Lois were absolutely fantastic…

Jack and Lois were absolutely fantastic and I will 100% recommend to family and friends. Was such a great help and have fantastic advice

27 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

George is mint!

George made my experience lovely by helping me restore my messages. He is full of good banter and is a true asset towards your company. He is the type of person you need.
Thanks!

25 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey Jeffrey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service, advice and support today from Jack, store manager at Vodafone in Bishop Auckland.
Everything was explained clearly and he got excellent deals for both my husband and myself on our new phones.
Nothing was too much trouble - thank you so much Jack!

23 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

George was great!

George was great, he upgraded my SIM and saved me some money, I will be back when my contract is up! He is an asset to the team.

23 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey Jean,

Thanks for the lovely review and fantastic support for George.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mark was brilliant

Mark was brilliant

22 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey Lucy,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vodafone account login fixed

Vodafone account login fixed, and new broadband and family SIM cards sorted with zero fuss, and very helpful.
Very much appreciated.
Thanks Mark.

21 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hi Phil🙂 Thank you for leaving us this great review regarding the service you've received from Mark. If you need any help in the future you know where we are. Komal

Beoordeeld met 5 van de 5 sterren

Brilliant service at bishop Auckland…

Brilliant service at bishop Auckland shop and Lois was brilliant

20 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey Geoff,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mark in store was very good and helpful…

Mark in store was very good and helpful and patient

15 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hi Peter, thank you so much for your wonderful review and the amazing support you’ve shown for Mark it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service from Jack

Excellent customer service from Jack, he went above and beyond and also got me some great savings on all my devices.

15 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey Caroline,

Thanks for the lovely review and fantastic support for Jack

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Absolutely outstanding customer service…

Absolutely outstanding customer service would highly recommend

10 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey Audrey,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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