Vodafone UK - Borehamwood Reviews 

215
TrustScore 5 uit 5

4,9

2 Keystone Passage, Shenley Road, WD6 1AE Borehamwood, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Sabrina is absolutely amazing!!! Her service is unmatched after numerous calls to Vodafone I decided to try my luck and pop into store…. She managed to sort my problem and made it look so easy. I will... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Carl at Vodafone was absolutely brilliant today. He was working alone but still managed to support me through a really difficult transition from my old network, finding me and my family the best dea... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a problem with my Vodafone account and the assistant mgr was really friendly and helpful in getting it resolved

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Carl (the name of the staff member who helped us) was empathetic, honest, genuine and patient. Gave us all the explanation we needed, broke down everything to a T, and made it feel like he genuin... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 2 Keystone Passage, Shenley Road, WD6 1AE, Borehamwood, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

215 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(215)

41.293 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very professional and excellent…

Very professional and excellent customer service. Thank you!

15 november 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Borehamwood

Hi Kate,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service! Mustafa was great, patient and helpful. He is very knowledgeable and gave good advice. Couldn't be better.

15 november 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Borehamwood

Hi Natalie,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service and Carl was…

Excellent service and Carl was exceptional in doing my upgrade and advice given.

31 oktober 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Borehamwood

Hey James,

Thanks for letting us know what an amazing job Carl did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Carl was the most helpful man I have…

Carl was the most helpful man I have met in recent years. I had problems with my account for a week and everyone I asked for help did not give me any useful information. And that's how my situation got complicated.
He was the only person who listened to me and tried everything he could to help me.
Even though my situation has not been fixed yet, I am very grateful to him because I really felt that he tried to help me.
A BIG THANK YOU to Carl

31 oktober 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Borehamwood

Hi there,

Thank you for your review and sharing this great feedback for Carl.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Rafo was great.

30 oktober 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Borehamwood

Hey Dimo,

Thanks for your review and feedback for Rafo.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I have left O2 and joined Vodaphone

I have left O2 and joined Vodaphone. I had some problems but I am glad to say how well I was treated at the Vodaphone store in Borehamwood. Rado dealt with me and he was amazing and prefect manager to deal with customers problem. I big shout out to Rado and thank you for all your efforts.

30 oktober 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Borehamwood

Hi Amina,

Thank you for reviewing you recent experience, we appreciate your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant experience

Brilliant experience, Rado , the manager , was extremely helpful, patient, took his time to explain everything, was very happy all along and just a genuinely nice person. Would highly recommend and would definitely come back in the future , thank you Rado ❤️❤️❤️

Date of 07.10.2023

7 oktober 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Borehamwood

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service ! Radoslav is such a gentleman! Definitely recommend!

1 oktober 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Borehamwood

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good customer service.

Alex very knowledgeable, and helped me to choose a great deal for me

26 september 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Borehamwood

Hi there,

Thanks for taking the time to review. It's great to hear your feedback and how Alex provided a good experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Steph and Ken Posner

Steph and Ken Posner
Rado was incredibly helpful
So kind knowledgable and
Really very thankful
He is terrific

17 september 2023
Review zonder uitnodiging
Logo Vodafone UK - Borehamwood

Antwoord van Vodafone UK - Borehamwood

Hi Stephanie,

Thank you for taking the time to review. It's great to hear how Rado left a positive impact and was able to help!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lovely kind chap mustafa thank for your…

Lovely kind chap mustafa thank for your patience xx

12 augustus 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Borehamwood

Hi Christine. Thank you for your review for Mustafa. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing store manager!

Rado was very helpful, sort out my problems, treating me with respect. He is magnificent!

5 augustus 2023
Review zonder uitnodiging
Logo Vodafone UK - Borehamwood

Antwoord van Vodafone UK - Borehamwood

Hi Gianina. Thank you for your review for Rado. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Truly very helpful

Truly very helpful. A massive computer error from Vodafone, fixed in the store by fantastic staff. Helpful, polite and they really know their stuff! Massive thanks.

27 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - Borehamwood

Antwoord van Vodafone UK - Borehamwood

Hey Ben,

This is really great to hear, thanks for the feedback and support! I'm glad everything has been fixed for you now.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

Excellent friendly advice and customer service . On the couple of occasions I have visited this store the manager has gone the extra mile to help which is very rare these days . A valuable and experienced member of your staff. Thank you for a pleasant experience when I was dreading upgrading my phone!

15 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - Borehamwood

Antwoord van Vodafone UK - Borehamwood

Hi Fiona, It's really great to see we went above and beyond to get your issues sorted and left such a great impression on you.
Thanks for your awesome feedback, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Rado was very helpful

Rado was very helpful, polite and patient. Was with us for over 2 hours as we asked a lot of questions and he was very helpful in answering and patient in explaining.

9 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - Borehamwood

Antwoord van Vodafone UK - Borehamwood

Hey Vania,

Thanks for letting us know what an amazing job Rado did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Rado was extremely helpful with…

Rado was extremely helpful with assisting me throughout my transfer at the store.He made easy so easy and explained things very well.He’s great!!

8 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - Borehamwood

Antwoord van Vodafone UK - Borehamwood

Hi Ransford. Thank you for your review for Rado. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Rado was exceptionally helpful in…

Rado was exceptionally helpful in helping us with the transfer to the new plan. We had so much issues over the phone but he managed to help us and my father do it successfully.
Highly recommended
10+ years loyal customer with Vodafone
Thank you

2 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - Borehamwood

Antwoord van Vodafone UK - Borehamwood

Hi Daniel. Thank you for your review for Rado. Minus the issues that you had over the phone, it's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

It helped me a lot

It helped me a lot, I am grateful for this.

10 juni 2023
Review zonder uitnodiging
Logo Vodafone UK - Borehamwood

Antwoord van Vodafone UK - Borehamwood

Hey Gabriel,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very friendly and helpful staff

Very friendly and helpful staff. Sorted everything we needed and did it very efficiently

6 juni 2023
Review zonder uitnodiging
Logo Vodafone UK - Borehamwood

Antwoord van Vodafone UK - Borehamwood

Hey Rashida,

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Staff know what they're doing

Happy to answer any questions, breaking down options and explaining clearly.

3 juni 2023
Review zonder uitnodiging
Logo Vodafone UK - Borehamwood

Antwoord van Vodafone UK - Borehamwood

Hey Tekkz,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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