Vodafone UK - Brent Cross Reviews 

268
TrustScore 5 uit 5

4,8

Unit D7 Brent Cross Shopping Centre , Prince Charles Drive, NW4 3FB London, GB


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Beoordeeld met 5 van de 5 sterren

I was looking to upgrade my phone today being my birthday. A young gentleman Darsh found me the best price plan and shiny new IPhone AirZ What a great guy with lots of patience and knowledge includ... Toon meer

Beoordeeld met 5 van de 5 sterren

The staff has been absolutely amazing. So supportive, patient, funny and welcoming. They fixed an issue within good time and they both Syed and Anna been so lovely. This is my first experience with Vo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Huge thank you to Ravi at Vodafone Brent Cross! His service was exceptional—completely professional, clear, and focused on helping me find the best fit. He walked me through all the available options... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This is an amazing experience Everyone was very kind and nice and respectful, they all helped us while also being friendly and helpful


Bedrijfsgegevens


Contactgegevens

  • Unit D7 Brent Cross Shopping Centre , Prince Charles Drive, NW4 3FB, London, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

268 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(268)

41.063 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Services to customer.

Services to customer.
Helpful , supportive ..
I would like to say about store manager.
I got good service there at Brent cross store .

1 oktober 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brent Cross

Hi Falguni. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sham has been terrific

Sham has been terrific. Helpful, courteous and professional too. I have saved money and feel listened too. Great experience… a rare easy thumbs up review .

7 oktober 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brent Cross

Hi Lisa,

Thanks for taking the time to write such a great review. We're delighted that Sham left such a positive impression - and saved you money! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 1 van de 5 sterren

It is impossible to speak with customer…

It is impossible to speak with the staff from customer helpline on Vodafone.
I have rang them 5 time during 1 hour and they simply switched off after 15 minutes of presing numbers and numbers to get to the correct department.
It has began to be a complete useless company.

28 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brent Cross

I'm sorry you've had a problem getting through to us Daniel. You can contact my team over social media. If you still need any help or would like us to look into anything further, please come and chat to us over on Facebook at vodafone.uk/3K1e4GB, via Twitter vodafone.uk/3nfdPyY or on Instagram https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good experience!!

Good experience!!

14 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brent Cross

Hi Cezanne,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing service by Syed the store…

Amazing service by Syed the store manager give him a raise!!!!

14 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brent Cross

Hey Sagar,

Thanks for letting us know what an amazing job Syed did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very good experience

Very good experience. The guy name syed is really very generous and helpful gave my all ans to my queries. Overall good experience😊

13 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brent Cross

Hey Krishan,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Helped to upgrade and keep the same…

Helped to upgrade and keep the same number

12 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brent Cross

Hi Ketan,

Thanks for your review for our Brent Cross store. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

sabi was great at giving us the right…

sabi was great at giving us the right options, upgrading my account and my wife, allowing us to get the best offers available. It was fast efficient and very friendly service.

4 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brent Cross

Hi Ali,

This is a great review for Sabi. We’re glad to hear you found the best option for you when visiting the store. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Syed Ahmed from the brent cross branch…

Syed Ahmed from the brent cross branch was so professional and dealt with my order brilliantly as I was moving broadband and x4 mobile numbers to Vodafone from various other providers. He made the transfer effortlessly and gave some great advice.

24 augustus 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brent Cross

Hey Sandra,

Thanks for letting us know what an amazing job Syed did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Syed was very enlightening and…

Syed was very enlightening and informative. Thank you for helping us!!

24 augustus 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brent Cross

Hey Adriana,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service

Syed was amazing. Very helpful and super helpful. Thank you so much for all your help.

24 augustus 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brent Cross

Hey Sandra,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ollie in Brent Cross is the best…

Ollie in Brent Cross is the best Vodaphone shop sales advisor/agent who helped me choose a new phone with a plan that suited me. He was extremely patient and courteous with all tthe informtion required. This has prompted me to buy a new phone with the customer upgrade. Ella Felt

6 augustus 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brent Cross

Hi Ella! Thank you for your review, I'm glad Ollie was able to help you out. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Seyon was a amazing sales person.Kind…

Seyon was a amazing sales person.Kind and polite and very helpful

5 augustus 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brent Cross

Hello Montesanto,

It's always our aim to provide a helpful service, so it's great to hear that Seyon delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dinath was super helpful!

Dinath was super helpful!
Just come in person they will sort out everything for you! Super friendly and super explaining every little detail you need to know that was life saving

3 augustus 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brent Cross

Hello, Alon,

It's great to hear that you received a 5 star service from Dinath! Thanks for taking the time to provide feedback on this.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I had a great experience at Brent Cross…

I had a great experience at Brent Cross branch.

22 juli 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brent Cross

Hi Zargol,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Seyon,was very very helpful

Seyon,was very very helpful. Thank you.l will recommend you to my family and friends.

22 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Brent Cross

Antwoord van Vodafone UK - Brent Cross

Hi Dolores,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with Seyon. Thank you for recommending us to your family and friends.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amal helped me very gently and properly…

Amal helped me very gently and properly solved my problem( with Voxi) ..
Thanks to her wishing big succes in her life.

13 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Brent Cross

Antwoord van Vodafone UK - Brent Cross

Hi. Thank you for your review for Amal. It's always lovely to read nice feedback. Thanks again, Vodafone Social Media Team.

Beoordeeld met 5 van de 5 sterren

A great experience in store with Amal

A great experience in store with Amal, very informative and a very speedy transaction, thank you.

10 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Brent Cross

Antwoord van Vodafone UK - Brent Cross

Hi John,

This is lovely feedback for Amal. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Really wondering service

Really wondering service. Helped me resolve my issues. Highly recommended. Thank you Syed

10 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Brent Cross

Antwoord van Vodafone UK - Brent Cross

Thanks for letting us know about the awesome service you received from Syed today Emsy 😊
Thanks, The Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

The staffs are very friendly and helpful

7 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - Brent Cross

Antwoord van Vodafone UK - Brent Cross

Hey there,

Thanks for taking the time to share this 5 star feedback with us!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

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