Vodafone UK - Bristol Cribbs Reviews 

163
TrustScore 4.5 uit 5

4,6

42 The Mall, Cribbs Causeway Shopping Centre, BS34 5GG Bristol, GB


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Beoordeeld met 5 van de 5 sterren

Myself and my partner came into this store yesterday wanting to upgrade our phones, we were helped by Ty and Ben and both men were great. I'm not very good when it comes to tech but Ty and Ben both he... Toon meer

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Beoordeeld met 5 van de 5 sterren

We were helped by Femi, who was excellent. He was attentive, patient, and went out of his was to find the solution we needed and save us some money. I needed to get a new contract for my phone, keep... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Millie was great , she answered all of our questions and helped us with our purchase very calmly and so polite. She always made sure to explain everything well and double check that we were okay with... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ben assistant manager. What a gem true asset. Went in to talk about account for old mobile broadband and rarely used voice contract. Turns out Vodafone have stopped stores helping with anything other... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 42 The Mall, Cribbs Causeway Shopping Centre, BS34 5GG, Bristol, Verenigd Koninkrijk

4,6

Uitstekend

TrustScore 4.5 uit 5

163 reviews

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4,6

Alle reviews

(163)

40.694 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Thank you to Milly for her excellent…

Thank you to Milly for her excellent customer service. She was very knowledgeable about the product range and made valuable suggestions on our options. She’s a superstar and asset to Vodafone.

21 december 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bristol Cribbs

Hi Andrea,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Millicent was an amazing customer…

Millicent was an amazing customer assistant she was so friendly and had incredible manners. She has great people skills and made great sales. Really recommend

21 december 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bristol Cribbs

Hi Nour,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Millicent was exceptional!!

Millicent was exceptional, helped us on the day and closed the deal,11/10 service I couldn't complain very satisfied if you come in ask for her she will 100% look after you

21 december 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bristol Cribbs

Hi Saif,

Thank you for your review, and for sharing the experience you had with Millicent. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Millicent was a great sales advisor and…

Millicent was a great sales advisor and friendly, we had an amazing chat. Shes very valuable to the Vodafone team and the world would be a better place if there were more people like her!!!!

21 december 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bristol Cribbs

Hi Bash,

Thank you for your review. It’s great to hear of your positive experience with Millicent. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Millie was very helpful in store today

Millie was very helpful in store today. She went through all our options and our contracts

20 december 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bristol Cribbs

Hi Gail,

Thanks for the great feedback for Millie, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Millicent at the cribbs store was…

Millicent at the cribbs store was absolutely amazing today. She helped me sort out my billing issue very efficiently. I would highly recommend her service! She is an asset to the team!!!

18 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Bristol Cribbs

Antwoord van Vodafone UK - Bristol Cribbs

Hi R,

It's great to hear about your recent experience and feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Millicent was lovely

Millicent was lovely, very helpful and would very informative. A credit to the store!

18 december 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bristol Cribbs

Hi Dan,

Thank you for taking the time to review your recent experience, and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Millie has been very helpful and is a…

Millie has been very helpful and is a lovely lady, brilliant service

13 december 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bristol Cribbs

Hey Shoni,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

We were served by Alan at Cribbs…

We were served by Alan at Cribbs Causeway, the Mall branch. He was very efficient, friendly and answered all of our questions patiently. It was a pleasure to deal with him and we will definitely recommend to our friends and family to come to this branch because of Alan. He even checked on us briefly whilst serving another customer letting us know how much longer we will have to wait.
Another member of team also kept us updated when we were waiting

7 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Bristol Cribbs

Antwoord van Vodafone UK - Bristol Cribbs

Hi Kinga. Thank you for your review for Alan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service from Millicent

Excellent service from Millicent. She helped advise me a couple of weeks ago and I went back with my husband so we could both purchase new contracts. She was very professional and polite and answered all our queries.

30 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Bristol Cribbs

Antwoord van Vodafone UK - Bristol Cribbs

Hi Paula. Thank you for your review for Millicent. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Staff made the experience

Luke and Tychicus were extremely knowledgeable and helpful. Their manner made a tedious task fun. The only negative is having to wait for my phone to come to store. I think vodaphone should have anticipated Black Friday volumes of stock better.

29 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Bristol Cribbs

Antwoord van Vodafone UK - Bristol Cribbs

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Beoordeeld met 4 van de 5 sterren

Milli was very nice and helpful

27 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Bristol Cribbs

Antwoord van Vodafone UK - Bristol Cribbs

HI Dan,

Thanks for taking your time to share this feedback for Milli. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Millie was great

Millie was great , she answered all of our questions and helped us with our purchase very calmly and so polite. She always made sure to explain everything well and double check that we were okay with everything and that we were aware of what we were doing.Amazing communication skills , customer experience was great.Would definitely come back and would love to have my experience with her once again

27 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Bristol Cribbs

Antwoord van Vodafone UK - Bristol Cribbs

Hi Mariana,

Thanks for your review for Millie. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. Help with cancelling my existing contract. Full refund on a deal bought in error on line and my new contract was at a better price with a different network!

25 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Bristol Cribbs

Antwoord van Vodafone UK - Bristol Cribbs

Hello, Jonathan,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service from Millie and Lewis in Bristol Cribbs

The customer service from Millie and her colleague, Lewis, whom she was training was excellent. Explained everything so we oldies could understand, was very patient, and weren't rushed. So impressed with the deal they found us we upgraded one phone and switched contract with a second from EE to Vodafone.

15 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Bristol Cribbs

Antwoord van Vodafone UK - Bristol Cribbs

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Allen was very helpful and explained to…

Allen was very helpful and explained to me everything in details. I am very satisfied with the service that I received today from the Vodafone store in the mall cribs.

12 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Bristol Cribbs

Antwoord van Vodafone UK - Bristol Cribbs

Hi Ali,

Thanks for your review for Allen. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Turned my frown upside down 😊

Had a terrible experience with the Vodafone call center, so I went to the branch. Callum, the manager, reassured me he'd sort it out and set me up with Ty. Together, they resolved everything quickly. I left feeling happier than when I entered thanks to Callum and Ty!

10 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Bristol Cribbs

Antwoord van Vodafone UK - Bristol Cribbs

Hello, Sohail,

Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Callum and Ty.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ben assistant manager

Ben assistant manager. What a gem true asset. Went in to talk about account for old mobile broadband and rarely used voice contract. Turns out Vodafone have stopped stores helping with anything other than selling. Made even harder with 2numbers on 1account. Even sorted mistake made by head office. THANKU

1 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Bristol Cribbs

Antwoord van Vodafone UK - Bristol Cribbs

Hello, Debbie,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Went in, got what I needed, very happy.
Millicent was great. Perfect knowledge and made my happy to stay with Vodafone.

25 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Bristol Cribbs

Antwoord van Vodafone UK - Bristol Cribbs

Hi Greg,

Thanks for your review for Millicent. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Excellent service throughout my…

Excellent service throughout my multiple visits

13 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Bristol Cribbs

Antwoord van Vodafone UK - Bristol Cribbs

Hey Tate,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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