Vodafone UK - Bristol Experience Reviews 

341
TrustScore 5 uit 5

4,9

56-60 Broadmead, BS1 3ED Bristol, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Sam was incredibly helpful, knowledgeable and gave us exactly what we needed. He has a very pleasant manner and I would seek him out for advice next time. Thank you.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hi Tom Morgan - he solved all my Voda glitches and everything was explained and fixed. He was knowledgeable, patient and helpful. After enduring two entire days of poor online communications and ignor... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

So I’ve been meaning to sort my complicated Vodafone account for weeks and finally got to the Bristol Broadmead store at last! Ayodele spent an absolute age getting me a better deal on my many plans f... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had Sam as our adviser he helped with 2 upgrades and got us the best deal possible. He was so Helpful and attentive honestly great help. Lovely guy

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 56-60 Broadmead, BS1 3ED, Bristol, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

341 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(341)

40.266 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great service provided by Ayo (Bristol…

Great service provided by Ayo (Bristol city center)
Help me find best deal and service

7 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bristol Experience

Hey Swapnil,

Thanks for the lovely review and fantastic support for Ayo.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Upgrade 2.0

I had come in last week to upgrade my iPhone SE to a iPhone 15. However, I did not feel like the 128GB storage would be enough. So I came back in yesterday and Sam was extremely reassuring and patient. He was able to sort my upgrade, while providing exceptional customer service. Sam truly is the definition of 5 star customer service. I am one extremely happy customer! Thank you!

7 maart 2026
Review zonder uitnodiging
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Hey Kiala,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

New Phone and watch with Ayo

Ayo, was a very great person to talk with and helped us a lot with a new phone and watch

4 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bristol Experience

Hey Cristi,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

A sincere thank you to Tom and Ben

A sincere thank you to Tom and Ben! I’d visited another major phone store in Bristol city centre and been faced with a lack of knowledge, zero interest, and recommendations to just phone customer service. Vodafone was a complete contrast! I made a first visit and Ben guided me on phone and contract options. I returned again and he gave me the knowledge I needed regarding transferring a corporate number to my personal use. Third visit, Ben set us up with Tom who patiently explored different options, combinations and expectations with us to ensure we got the right answer - I think it’s amongst the most perfect support I’ve ever received. By the end of the second visit, the care and help meant I was determined I would move my contract to Vodafone and would be coming back to make it happen. Guys, brilliant! Made a difference to my spirit!

26 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bristol Experience

Hey Nick,

Thanks for the lovely review and fantastic support for Tom and Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sam Vodafone

I was served by Sam who was very helpful.He explained everything very clearly and the process was super easy. Outstanding colleague.

24 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bristol Experience

Hey Jibran,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ayo was very helpful and friendly

Ayo was very helpful and friendly. There was no pressure to take out expensive contracts. Much appreciated. I would definitely come back

21 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bristol Experience

Hey Shez,

Thanks for the lovely review and fantastic support for Ayo.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very friendly and helpful, helped me to get the best deal

Ayo was Very friendly and helpful

12 februari 2026
Review zonder uitnodiging
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Hey Seona,

Thanks for the lovely review and fantastic support for Ayo.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sam has been amazing

Sam has been amazing, really helpful would defo come back to him for advice.

5 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bristol Experience

Hi Rheia,

Thank you so much for your wonderful review and the amazing support you’ve shown for Sam—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service and very helpful Sam from the Broadmead branch in Bristol was great made everything easy to understand .

Great service and very helpful Sam from the

29 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bristol Experience

Hey Sarah,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I was welcomed by an amazing and very…

I was welcomed by an amazing and very knowledgeable staff member called Ben at Vodaphone Broadmead Bristol. He was absolutely amazing and I left with a very happy purchase of two contract phones. I would suggest he gets promoted to be a manager. I give him a 10 stars review.

23 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bristol Experience

Hey Ibtesam,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Phone upgrade

Dan was great very knowledgeable well worth a visit to the Bristol store

11 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bristol Experience

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

See Dan

Well, Dan's your Man.....new phone, broadband queries? You got a problem he can sort it all with a smile

3 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Bristol Experience

Antwoord van Vodafone UK - Bristol Experience

Hey,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dan was amazing great sales and after…

Dan was amazing great sales and after sales support

3 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bristol Experience

Hey Lynn,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Our experience with Ayo was excellent

Our experience with Ayo was excellent. he took his time to explain the products plan to us and was friendly. we are so happy to join vodafone. courtesy excellent customer service from Ayo

2 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Bristol Experience

Antwoord van Vodafone UK - Bristol Experience

Hey Hardik,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

The person who helped me, Conner, was both professional and knowledgeable. He was able to sort out my phone issues quickly and completely.

23 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Bristol Experience

Antwoord van Vodafone UK - Bristol Experience

Hey David,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ayo has been a great help and I am…

Ayo has been a great help and I am leaving the store a happy man. Thank you Ayo

23 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Bristol Experience

Antwoord van Vodafone UK - Bristol Experience

Hey Andrew,

Thanks for the lovely review and fantastic support for Ayo.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great person an amazing customer…

Great person an amazing customer service I was very happy. Thanks to mr ayo

20 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bristol Experience

Hey Mahdi,

Thanks for the lovely review and fantastic support for Mr. Ayo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ayo 1

Ayo, very good service , both plans were explained to me in detail , I renewed my plan with a new phone , great service

19 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Bristol Experience

Antwoord van Vodafone UK - Bristol Experience

Hey Matthew,

Thanks for the lovely review and fantastic support for Ayo.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

My advisor Rose was helpful

My advisor Rose was helpful, polite, calm and knowledgeable.
No hard-sell, which was refreshing and really kind and nonjudgmental of my questions.
Thank you! You have a lovely Service today Rose

18 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bristol Experience

Hey Ali,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very good service delivery

Very good service delivery

17 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Bristol Experience

Antwoord van Vodafone UK - Bristol Experience

Hey Adeola,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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