Vodafone UK - Broadstairs Reviews 

302
TrustScore 5 uit 5

4,9

Unit 11 The Link , Margate Road, CT10 2FF Broadstairs, GB


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Beoordeeld met 5 van de 5 sterren

Chris in Broadstairs was fantastic when we went to see him. He was acting manager due to issues with staff. He acknowledged everyone in the queue and really made my interaction special. He got me... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Callum was amazing!!! Got mine sorted and three new lines for my children too. No issues, no fuss, great customer service!! Luke was also great and helped with the decision making process! Cannot f... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Went in for an upgrade today and we were served by Callum. He was very helpful. So knowledgeable and friendly. He helped us with different offers for our upgrade and gave us a great deal! Brilliant cu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Every time I visit the store, I make a point of seeing Connor because he is absolutely brilliant. He goes above and beyond to make sure I always get the very best service. He’s knowledgeable, friendly... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • Unit 11 The Link , Margate Road, CT10 2FF, Broadstairs, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

302 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(302)

39.826 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I wanted to leave a review for Callum…

I wanted to leave a review for Callum at Vodafone because the service I received was outstanding.
His attention to detail and knowledge of the system were second to none. From start to finish, he handled everything himself without ever needing to ask another employee for help. He stayed calm, professional, and made the whole process incredibly easy.
Callum took the time to ask plenty of questions to make sure I was getting exactly what I needed, rather than just selling me a contract. He even went through my bill and app with me to identify where extra charges were coming from and found a new plan that prevents those issues in the future.
I had a lot of questions and concerns, but he was extremely patient and explained everything clearly, putting all my worries and confusion to rest. For the first time, I genuinely feel like I have a phone contract that is suited to my needs rather than being sold something unnecessary.
Thanks to Callum for providing such excellent customer service. He's a real credit to Vodafone.

15 juni 2026
Review zonder uitnodiging
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Hey Megan,

Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

They're helpful

They're helpful. Thank you Chris and the other 2 whom I didn't manage to take their names 12/06/2026

12 juni 2026
Review zonder uitnodiging
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Hey Memory,

Thanks for the lovely review and fantastic support for Chris. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Callum was really helpful real good…

Callum was really helpful real good experience

10 juni 2026
Review zonder uitnodiging
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Hey Geraldine,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Phone upgrade

Came in to get a new phone for my partner, Luke helped us with the whole process and made it very easy and we walked out with a good deal.

27 mei 2026
Review zonder uitnodiging
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Hey Jacob,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Beth and Connor have been so helpful my…

Beth and Connor have been so helpful my phone was completely broke and beth sat for a while and fixed all the apps and viruses, Connor the store manager then helped massively which has saved me £30 a month after questioning about my account, I now have a working phone and more money in my pocket each month

27 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Broadstairs

Hey there,

Thanks for the lovely review and fantastic support for Beth and Connor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Was looked after by a terrific member of staff called Beth who couldn't do enough to help. Nothing was a problem and she explained things in a way even I could understand. Every store needs a Beth. Thankyou.

26 mei 2026
Review zonder uitnodiging
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Hey Robert,

Thanks for the lovely review and fantastic support for Beth.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Callum was able to advise us on a…

Callum was able to advise us on a better bill and looked into a broadband takeover for us. Real helpful

16 mei 2026
Review zonder uitnodiging
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Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Connor is always amazing and helpful…

Connor is always amazing and helpful when we come to Westwood Store. Will always highly recommend.

16 mei 2026
Review zonder uitnodiging
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Hey Bethany,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Connor is a superstar

Connor is a superstar . Always here to help when needed . Wouldn’t go anywhere else!

16 mei 2026
Review zonder uitnodiging
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Hey Joe,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Beth at broadstairs store was very…

Beth at broadstairs store was very helpful and Great customer service thank you

14 mei 2026
Review zonder uitnodiging
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Hey Philip,

Thanks for the lovely review and fantastic support for Beth.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lovely staff member helped me choose…

Lovely staff member helped me choose the right package for me

5 mei 2026
Review zonder uitnodiging
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Hey Julie,

Thanks for the lovely review and fantastic support for us.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing service from Connor as always!

Amazing service from Connor as always!

4 mei 2026
Review zonder uitnodiging
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Hey Georgina,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

very friendly staff phil was a great…

very friendly staff phil was a great help and conor helped to working me through with my special needs made sure I was comfortable due to my medical condition...very clean tidy shop always there help

3 mei 2026
Review zonder uitnodiging
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Hey Chris,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Cullum was very helpful

Cullum was very helpful, and explained everything for us.

29 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Broadstairs

Hey Susan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ali was very helpful in store

Ali was very helpful in store, helped with all of my questions and was very patient

25 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Broadstairs

Hey James,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Chris was fantastic in the Westwood…

Chris was fantastic in the Westwood cross branch. He was knowledgeable and managed to get me the best deal possible

26 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Broadstairs

Hey Sue,

Thanks for the lovely review and fantastic support for Chris.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Phone help

Harry was fantastic, needed advice on a new phone and he was patient and thorough with everything. Definitely recommend speaking to him if you need any help!

19 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Broadstairs

Hey Emma,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Callum was absolutely brilliant!

Callum was absolutely brilliant! He was so patient and helped me with my new contract. Will be back again if i need anything.

11 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Broadstairs

Antwoord van Vodafone UK - Broadstairs

Hey Emily,

Thanks for the lovely review and fantastic support for Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Callum was absolutely brilliant

Callum was absolutely brilliant. Welcomed us with a. friendly smile. Fully helped us understand the contract we are on. Thank you so much callum for making our experience great!!

4 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Broadstairs

Antwoord van Vodafone UK - Broadstairs

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Connor was great

Connor was great! I came in initially to get my phone fixed but Connor explained it would need to be repaired. As I was due an upgrade, Connor helped me look through several different plans and phone options for me and my mother. He was extremely patient, willing to help and friendly. I would highly recommend.

4 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Broadstairs

Hey Mel

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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