Vodafone UK - Brompton Road Reviews 

187
TrustScore 5 uit 5

4,9

110 Brompton Road, Knightsbridge, SW3 1JJ London, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had a great experience at Vodafone thanks to Mohamed and Jatinder. They were both incredibly helpful while assisting me with my payment and took the time to fully understand my issue instead of ru... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This is by far the best Vodafone store. I had a rather complicated issue, but they handled everything professionally from start to finish. They even fixed a mistake that had been made by Vodafone’s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The whole atmosphere from the moment the manager Hassan opened the door with a smile to the sales supervisor who looked after me Amran was positive. The staff smile (yes true!) and are super helpful.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Mariyam and Hassan are always kind and willing to help with any queries. The only store at Brompton Road that always complete any queries quick and officiently. I came to ask a question for the roami... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 110 Brompton Road, Knightsbridge, SW3 1JJ, London, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

187 reviews

5 sterren
4 sterren
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2 sterren
1 ster

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4,9

Alle reviews

(187)

42.866 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very helpful my phone was out of…

Very helpful my phone was out of battery and the staff charged it for me which was hugely helpful.

26 februari 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brompton Road

Hi Lloyd,

Thank you for your review and feedback, this is great to hear!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Aya provided a great service

24 februari 2024
Review zonder uitnodiging
Logo Vodafone UK - Brompton Road

Antwoord van Vodafone UK - Brompton Road

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mohamed and Saray were very helpful and…

Mohamed and Saray were very helpful and patient when I came in irrate because of a 430 bill. They checked out why it happened. Identified how to fix it. I know I was not nice when I came in. I apologize. They calmed me down and helped. It's a lot of money for me.

13 februari 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brompton Road

Hey there,

Thank you for reviewing your recent experience. It's great to hear your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fue rápido y excepcional servicio

Fue rápido y excepcional servicio, amabilidad y atención super recomendado

9 februari 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brompton Road

Thanks for your fab feedback Carolina.
All the best, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Needed a charger

Walked in with only 20%battery and forgot to bring my charger. Was offered a free charge with a smile, I was under no obligation to purchase anything, but I did need a spare!
Fab service, friendly and knowledgeable! Thanks

9 februari 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brompton Road

Hi Sam, It's great to see our team were so helpful charging your phone. Thanks for your awesome feedback.
Thanks, The Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

You are so helpful you let me charge my…

You are so helpful you let me charge my phone

12 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Brompton Road

Antwoord van Vodafone UK - Brompton Road

Hey there,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing customer service

11 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Brompton Road

Antwoord van Vodafone UK - Brompton Road

Hey Mohammed,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great staff

Great staff. Very friendly

7 januari 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brompton Road

Hi Samuel. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Warm caring stuff

Caring stuff, who provided excellent customer service.

7 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Brompton Road

Antwoord van Vodafone UK - Brompton Road

Hi Samuel. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very friendly and sweet staff who let…

Very friendly and sweet staff who let me charge my phone and gave me a USB adapter to charge with. Very helpful, easy and nice!!

29 december 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brompton Road

Hey Keitu,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful
Let me charge my phone too

21 december 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brompton Road

Hey Andrea,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Really helpful & let me charge up in an…

Really helpful & let me charge up in an emergency.

19 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Brompton Road

Antwoord van Vodafone UK - Brompton Road

Hi Rachel,

This is lovely feedback for our store. Thanks for taking your time to share the experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Wonderful customer experience

Wonderful customer experience, best team ever

16 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Brompton Road

Antwoord van Vodafone UK - Brompton Road

Hey Debbie,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Best customer services

I remember coming here to signed up to a new sim contract and I can’t believe the warm reception I got and coming back again today to ask for help to charge my phone and meeting the staff with a smiling face and ready to assist me. The best I could do is give them 5 stars

12 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Brompton Road

Antwoord van Vodafone UK - Brompton Road

Hey Kwaku,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I popped in to ask if I could charge my…

I popped in to ask if I could charge my phone as it died, and I couldn’t get home. The advisor was compassionate and said I could sit in the warm and charge my phone.

He didn’t have to - he could have sent me away but he didn’t.

I am so great of their customer service.

Thank you.

8 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Brompton Road

Antwoord van Vodafone UK - Brompton Road

Hey Krystal,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service

6 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Brompton Road

Antwoord van Vodafone UK - Brompton Road

Hey Marina,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Helped out a mum with low battery

I came in with my children, low battery power and needed to get home without loosing battery. They let me charge my phone in-store so I could get home.

24 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Brompton Road

Antwoord van Vodafone UK - Brompton Road

Hi Amy,

Thank you for sharing this feedback. We're really please to hear how our instore team was able to help you in this situation.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good customer service

18 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Brompton Road

Antwoord van Vodafone UK - Brompton Road

Hey Santiago,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The people are very friendly and even a…

The people are very friendly and even a new hire did so professionally in all she does!! I love the dynamic and their service to help me recover my number

16 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Brompton Road

Antwoord van Vodafone UK - Brompton Road

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Aya is awesome 🙌

14 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Brompton Road

Antwoord van Vodafone UK - Brompton Road

Thanks for the brilliant feedback, Rowad! It's really appreciated.
Vodafone Social Media Team

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