Vodafone UK - Burnley Reviews 

283
TrustScore 5 uit 5

4,9

36 The Mall, BB11 1BA Burnley, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

LIAM IS EXCELLENT! He solved an engineer billing and account issues on 5 different ongoing plans that’s has taken years to resolve! Thankyou soo soo much , you are the best at Vodaphone Burnley branch... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I went to Vodafone in Burnley and sat down with Keifer to sort my new Wi-Fi. He was unbelievably helpful and knowledgeable about everything I asked! I usually find these tasks daunting but he made eve... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

keifer served me today. he was such a pleasant man really took the time to explain all the different offers they had in store. i ended up getting the new iphone. really pleased with it

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Sean at the Burnley branch found a terrific deal on the new Google Pixel 11 pro. Excellent customer service.

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 36 The Mall, BB11 1BA, Burnley, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

283 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(283)

40.490 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Had great customer off Keifer was…

Had great customer off Keifer was really helpful and helped me get my new contract..as someone who has never had one before. Thankyou

13 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Burnley

Antwoord van Vodafone UK - Burnley

Hi Callum. Thank you for your review for Keifer. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came in to store for an upgrade

Came in to store for an upgrade. Heifer was brilliant with me and also helped transfer my data!! Top bloke!

30 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Burnley

Antwoord van Vodafone UK - Burnley

Hey Mick,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Was served by keifer today

Was served by keifer today. Was really friendly and couldn’t do enough for us. Will definitely return

29 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Burnley

Antwoord van Vodafone UK - Burnley

Hey Steven,

Thanks for the lovely review and fantastic support for Keifer.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I was served by a lovely gentleman…

I was served by a lovely gentleman named keifer . He was the manager of the store. What a great guy. Offered us the best deal and we came away happy

24 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Burnley

Antwoord van Vodafone UK - Burnley

Hi Michelle. Thank you for your review for Keifer. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great and quick service

The young man who served us, Liam, was so helpful, gave concise explanations of what he was doing, was generally very friendly and engaging. Probably the best experience of buying a new phone we have had.

3 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Burnley

Antwoord van Vodafone UK - Burnley

Hey Karl,
 
This is fantastic to hear! We really appreciate the feedback. Glad to know Liam was able to sort things out for you.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Liam was a perfect salesman

Liam was a perfect salesman. He made choosing a phone, understanding the payment plan and options very easy to understand. He was personable and explained things without being patronising. Great service.

3 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Burnley

Antwoord van Vodafone UK - Burnley

Hey Lin, ​

Thanks for the lovely review and fantastic support for Liam. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

5 star customer service

Thank you Kaiser for your patience and help today sorting out my phone.
5 star customer service
I will definitely be returning when I need a new phone.

26 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Burnley

Antwoord van Vodafone UK - Burnley

Hey Gray,

Thanks for the lovely review and fantastic support for Kaiser.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service from Sean

Came in for a billing inquiry and ended up leaving with a tablet at an amazing price perfectly explained by Sean
Will be back again

27 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Burnley

Antwoord van Vodafone UK - Burnley

Hi Jackie,

Thank you so much for your kind words; we truly appreciate your feedback!

If you ever require assistance, don’t hesitate to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thanks once more,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Would like to give Veifer the manager…

Would like to give Veifer the manager from the Burnley Store a big shout out for his commendable service he provided today. Well explained and excellent service. 5 stars 🌟

25 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Burnley

Antwoord van Vodafone UK - Burnley

Hi Shahid,

This is lovely feedback for us. Thanks for your kind words and taking your time to share the experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Gentleman named Keifer was great when I…

Gentleman named Keifer was great when I visited the store lovely manners and couldn’t do enough for us thank you

22 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Burnley

Antwoord van Vodafone UK - Burnley

Hello Lucy,

Thanks for letting us know what an amazing job Keifer did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kaiser at Burnley

5 Stars for Kaiser at Burnley
So polite, so helpful, made my experience at Vodafone Burnley very pleasurable.
Well done Kaiser
Donna and Jack👍😀

8 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Burnley

Antwoord van Vodafone UK - Burnley

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great Customer Service

Wow!! Keifer again, always great customer service when popping in. What a great guy! 😀

22 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Burnley

Antwoord van Vodafone UK - Burnley

Hey Adam,

Thanks for letting us know what an amazing job Keifer did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

If you need anything, ask for Sean!

I popped into Vodafone for a phone upgrade, and Sean made the whole process effortless.
He was incredibly knowledgeable, patient, and went above and beyond to find the perfect device for me.
His friendly attitude and attention to detail made all the difference, truly outstanding customer service!
If you need anything, ask for Sean!

8 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Burnley

Antwoord van Vodafone UK - Burnley

Hi Mr Dawber,

Thanks for your review for Sean. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Keifer at the Burnley store was very…

Keifer at the Burnley store was very helpful and supper friendly the service i received was excellent, also tariq who was also there from Samsung gave me a free phone case ! I was the first person to buy the brand new Samsung 25 ultra..could not ask for a better experience.

7 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Burnley

Antwoord van Vodafone UK - Burnley

Hi Linda,

This is lovely feedback for Keifer. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Helpful & knowledgable staff member

Helpful & knowledgable staff member. Sean explained all the options available and I feel reassured I got the best deal

1 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Burnley

Antwoord van Vodafone UK - Burnley

Hi Jackie. Thank you for your review for Sean. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sean was very helpful in getting me the…

Sean was very helpful in getting me the right deal i was looking for, and told me about all the in and outs of the contract

1 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Burnley

Antwoord van Vodafone UK - Burnley

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

keifer was brilliant and really helpful…

keifer was brilliant and really helpful and kind towards me

28 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Burnley

Antwoord van Vodafone UK - Burnley

Hi Max,

Thanks for the great feedback for Keifer, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I went into the Burnley store today and…

I went into the Burnley store today and was amazed at the customer service he gave me the best deal in the shop. I upgraded to a better deal and found the phone I wanted

29 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Burnley

Antwoord van Vodafone UK - Burnley

Hi Valerie,

We really appreciate you letting us about about the brilliant service your received! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The Second Coming

Liam, in-store at Burnley, is a God amongst men. I'm to old to have any more children but if I could, I call them Liam Jnr.

25 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Burnley

Antwoord van Vodafone UK - Burnley

Hi Chris,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Not pushy

Liam went through everything with me and gave me all the information i needed to make an informed decision about which phone to get. He was not pushy and answered all my questions

15 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Burnley

Antwoord van Vodafone UK - Burnley

Hi Catherine,

Thank you for your review, and for sharing the experience you had with Liam. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer