Vodafone UK - Caerphilly Reviews 

160
TrustScore 5 uit 5

4,9

Unit 22 , Cwrt-y-Castell, CF83 1NU CAERPHILLY, GB


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Beoordeeld met 5 van de 5 sterren

The staff were amazing. The process was explained to me thoroughly and I was made to feel very comfortable.Will recommend using this store to anyone. Both members of staff Danny and Liam were extremel... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Again the staff here are exceptional. Spent a hour here going through multiple choices about my ee number and broadband, it seemed like a lot but at the end of the conversation I felt better about mak... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Tim was excellent! He explained everything very clearly and filled us with confidence that we were making the best decisions! He was also very friendly and made the experience very pleasant! Thank you... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Well following leaving my phone on the car roof and having it ran over multiple times, Tim at Vodaphone Caerphilly was my hero. He set up my new phone and was sensitive to my situation. He retrieved a... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • Unit 22 , Cwrt-y-Castell, CF83 1NU, CAERPHILLY, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

160 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(160)

42.200 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Expert service

Expert service
Very helpful
Appreciated the understanding they have had in communicating to us what was necessary.
A big thank you

29 januari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Caerphilly

Hi Judith,

Thanks for taking the time to write such a great review! We're delighted that our Caerphilly team delivered such excellent service. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Joshua was great answered all my…

Joshua was great answered all my questions

27 januari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Caerphilly

Hi Luke. Thank you for your review for Joshua. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Friendly helpful staff


The staff in the Caerphilly Vodaphone store have been so helpful and I would strongly reccomend them to anyone looking to change service provider or purchase a new phone and accessories. I would like to add that Shannon's knowledge and professional attitude is second to none and believe vodaphone are lucky to have such a talented young lady in their work force.

3 januari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Caerphilly

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gary gave us great customer service

Gary gave us great customer service. Helped me with a new contract and helped set my new Samsung S24 up. Very happy. Thank you.

3 januari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Caerphilly

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I came into the store to do my upgrade…

I came into the store to do my upgrade and Dan was more than helpful getting me my new phone and helping to set it up

28 december 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Caerphilly

Hi Patricia. Thank you for your review for Dan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I needed a new sim and received Great…

I needed a new sim and received Great customer service they were very helpful

29 december 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Caerphilly

Hi Terry. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing service

I popped in to the store on Monday after losing my phone Sunday.
The guy who sorted me out with a new phone was amazing. And even reduced my plan for me with Black Friday offers (good time to lose a phone)
Everything was so professional.
I was upset about losing my phone so the ease the store put me at was very much appreciated.
The best service.
I don’t often write reviews but you deserve one! Thank you again :)

2 december 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Caerphilly

Thank you for your review Jodie. I'm sorry to hear you lost your phone. But it's great to see we were able to hlep you out with an awesome new plan ☺️
Thanks again, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Great deal would definitely recommend

29 november 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Caerphilly

Hi Dan,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great Customer Experience

The employees working there are very nice and helpful people, I went in because my phone wasn’t working properly and they made sure that everything was up to date and worked before I left

21 november 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Caerphilly

Hi Adam,

Thanks for your 5 star review! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to assist 🙂 Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service in my recent…

Great customer service in my recent visit keep up the good work

21 november 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Caerphilly

Hi Patryk,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service, welcome and friendly answered all queries, and upgraded my plan to suit my requirements.

26 oktober 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Caerphilly

Hey Samantha, It's always good to see our team have been so helpful, able to answer all your questions and find you the best plan 😊
Thanks, for your feedback, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Quick and efficient service.

Quick and efficient service.

24 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Caerphilly

Antwoord van Vodafone UK - Caerphilly

Hi Anita. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Tim was very helpful to find a best deal. Thank you.

22 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Caerphilly

Antwoord van Vodafone UK - Caerphilly

Hi Ei,

Thanks for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful and knowledgeable

Very helpful and knowledgeable. Tim saved me some money

19 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Caerphilly

Antwoord van Vodafone UK - Caerphilly

Hi David,

Thanks for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service woukd recommend

18 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Caerphilly

Antwoord van Vodafone UK - Caerphilly

Thanks for the brilliant review, Susan. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Tim has been very helpful in fact…

Tim has been very helpful in fact couldn't of been better!

18 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Caerphilly

Antwoord van Vodafone UK - Caerphilly

Hi Jacqueline,

Thanks for the great feedback for Tim, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service helped my transfer all my data to new phone thank you

16 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Caerphilly

Antwoord van Vodafone UK - Caerphilly

Hello, Alison,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service by Dan

Great service by Dan. Would definitely visit here again in the future

30 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Caerphilly

Antwoord van Vodafone UK - Caerphilly

Hey Mererith,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Helpful and great experience

Helpful and great experience

24 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Caerphilly

Antwoord van Vodafone UK - Caerphilly

Hey Frances,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, helped everytime I've come into store. Great help

19 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Caerphilly

Antwoord van Vodafone UK - Caerphilly

Thanks for your fab feedback Val.
All the best, The Vodafone Social Media Team

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