Abin was very helpful kind and polite I was panicking! About paying an other bill I already paid from an old phone. It come up on my Mobile banking about paying a bill off Abin reassured me th... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 23 , Grand Arcade, CB2 3BJ Cambridge, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Bianca made our experience great today 🙂 She was cheerful, knowledgeable and extremely helpful. We needed to upgrade 2 contracts and get data roaming sorted. In under an hour, she managed to sol... Toon meer
Bedrijf heeft geantwoord
I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a... Toon meer
Bedrijf heeft geantwoord
I had an inquiry on my current plan. I was served by Holly who took me through some options and I ended up saving money as my current plan was for 50 gig and my history showed that I only needed a 30... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Mobiele telefoon winkel
- Internetaanbieder
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Cambridge Grand Arcade
Geschreven door het bedrijf
Contactgegevens
Unit 23 , Grand Arcade, CB2 3BJ, Cambridge, Verenigd Koninkrijk
5,0
Uitstekend
415 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Abin was very helpful understanding and…
Abin was very helpful understanding and polite and exemplary and he was very professional and this visit made my faith in Vodafone Cambridge thank you
17 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey Angus,
Thanks for the lovely review and fantastic support for Abin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Fantastic Service again at Vodafone
Fantastic service again re .. lost phone & upgrade with Henry at Cambridge Vodafone .
Great communication & explanations , speedy & professional service
19 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey Ruth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Manager Anwar the best
Manager Anwar very attentive, professional, friendly, reassuring. My experience was extremely positive.
15 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey Ruth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent experience at Vodafone
No wait, was given all options of updates or without. Waked off with much cheaper deal. Very knowledgeable and friendly staff
12 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey Bella,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Abin was very helpful kind and polite I…
Abin was very helpful kind and polite I was panicking! About paying an other bill I already paid from an old phone.
It come up on my Mobile banking about paying a bill off Abin reassured me that my mobile banking was wrong.
He sorted everything out for me what bill is coming up and my anxiety went down. He even got me a good deal on the next bill that is a good price.
I'm very impressed with Abin. He's a fantastic sales assistant.
11 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey Kerri,
Thanks for the lovely review and fantastic support for Abin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reliable and knowledgeable
Welcoming, quiet environment to discuss products in detail.
Holly was helpful, clear and informative.
22 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went into the store with no real idea…
I went into the store with no real idea on how to upgrade my current plan and I was helped by bianca who was so patient and took the time and effort to answer all the questions I had and made me more comfortable with upgrading
31 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey Daniel,
Thanks for the lovely review and fantastic support for Bianca.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful and friendly
I was helped by Holly in Cambridge and she was very helpful and informative with the information she provided. Plus very friendly and the process was very quick to get my contract swapped and for a better plan that suited myself.
25 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey Terry,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Holly 5 starts service!!
Holly 5 starts service!!
Amazing
Gave all the help I need.
Thank you so much!
23 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey Ana,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had an inquiry on my current plan
I had an inquiry on my current plan. I was served by Holly who took me through some options and I ended up saving money as my current plan was for 50 gig and my history showed that I only needed a 30 gig package. I also travel to Europe regularly and we added this to the package and still managed to get a saving overall. I was so impressed that I plan to come in in three months and upgrade my Phone as a result. Really exceptional customer service from Holly. I will also be bringing my wife to switch her from a Samsung to an iPhone package as a result of this service.
21 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey Mark,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
All was great
All was great, Holly were welcome, friendly and helpful!
18 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Holly was extremely helpful and…
Holly was extremely helpful and friendly, she found me a great deal and was lovely to talk to.
18 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey Eirini,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Holly is an exceptional tech assistant
Holly is an exceptional tech assistant, patient, accomodating, positive and knowledgeable. Superlative service.
11 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey Paul,
Thanks for the lovely review and the fantastic support you’ve shown for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good experience at Vodafone Cambridge
I dropped in to Vodafone Cambridge (Grand Arcade) today to upgrade my existing mobile contracts. I was attended to by Holly from whom I received excellent service. The whole process was carried out politely and efficiently by Holly. Thank you very much, you deserve 10 out of 10.
10 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Abin was great
Abin was great. Thank you so much for your service. He is very professional and very good at what he does.
8 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I went into the shop I had no real idea…
I went into the shop I had no real idea what I wanted.i was served by Andreana who was very helpful and very friendly. I would definitely head to her desk if I come back to your store.
5 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a great experience with Vodafone
I had a great experience with Vodafone, thanks to Henry. He was really helpful, took the time to explain everything clearly, and even managed to get me a slightly cheaper price, which I really appreciated. His excellent customer service made the whole process easy and stress-free. I'm very happy with the service I received and would definitely recommend Vodafone, especially if you get the chance to be helped by Henry. Thank you!
30 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey Alwin,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customer service was great
Customer service was great. Holly was super helpful and clear and she even stayed after closing hours to help with an upgrade.
26 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey Jay,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Abin has been very helpful and polite
Abin has been very helpful and polite. He’s helped me find good discounts for my phone
24 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey Mohamed,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Cambridge Grand Arcade
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.