From the moment we entered the store until we left we were treat with respectful and friendly service. The level of expertise and genuine desire to provide what we needed was amazing and gave us an... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie3 The Parade, CT1 2JL Canterbury, GB
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Lees wat reviewers zeggen
We were seen by Joe who I believe is the store manager. Throughout our time there we found Joe to be very professional and informative and very knowledgeable. We were given multiple options for our ne... Toon meer
Bedrijf heeft geantwoord
I had a fantastic experience at the Vodafone Canterbury store recently. I was served by Tom, who was incredibly helpful and knowledgeable, making the whole process of upgrading my phone completely sea... Toon meer
Bedrijf heeft geantwoord
I visited this Vodafone store recently and had a fantastic experience. The staff member Riya, who served me was polite, patient, and made sure all my questions were answered before I left. Excellent c... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Mobiele telefoon winkel
- Internetaanbieder
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Canterbury
Geschreven door het bedrijf
Contactgegevens
3 The Parade, CT1 2JL, Canterbury, Verenigd Koninkrijk
4,8
Uitstekend
265 reviews
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Upgrade
I visited Vodafone to upgrade my phone and Tom and Sharna were very helpful and spent time to make sure I had the deal I needed for travel abroad
14 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Absolutely fantastic service extremely…
Absolutely fantastic service extremely helpful and fantastic management
14 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Service was spot on
Service was spot on, Joe was amazing, couldn’t of asked for a better to help me out
14 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Joe, brilliant boss at our local Vodafone shop
We happened to walk into our local Vodafone shop in Canterbury to ask a query and we found them to be so very helpful. Joe, the manager, warmly greeted us, and introduced us to their new recruit Ria, and their iPhone expert Tom. Not just friendly, they were extremely knowledgeable. Ria had been hired because they were trying to improve diversity in the shop with a view to address customer language barriers, which I believe is such an inclusive thought, with everyone a winner. Vodafone should take up Joe’s idea for their shops all over the country. Incidentally, they also found us a new plan which saved us lots of money.
5 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Good service …
Went to my own provider EE/BT in Canterbury first to sort out a problem. Worse than useless! Then visited Vodafone a few doors away and Joe was most helpful even though I explained that I wasn't one of their clients and just needed a technical term solved.
6 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Tom was great
Tom was incredibly helpful. Excellent customer service skills and great at his job.
26 oktober 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
Hi. We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom from the Canterbury branch couldn't…
Tom from the Canterbury branch couldn't have been more helpful and knowledgeable, he's taken care of 3 issues for me today, saved me 20 pounds a month and I pick up a new phone in a couple of days that I wouldn't have even known about until I visited the store today. He even pointed out the free pixel buds I can register for. Thanks a million Tom!
25 oktober 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
Hi. We're happy to hear that you had such a positive experience! We appreciate you highlighting the team member's knowledge and helpfulness in resolving your issues and saving you money. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Massive problem resolved properly
Had a massive issue with my other half’s phone. From day one when the problem started we popped into the store and the team where massive help especially to Joe and his team in CANTERBURY. My other half is easily stressed and overwhelmed but the team in Canterbury they made sure to explain everything clearly and in a way she understood and was a very comfortable experience
25 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Very helpful
Very helpful, team members are amazing, helped sort a problem with an order
25 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Super helpful and friendly staff.
Super helpful and friendly staff.
15 oktober 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Outstanding service.
Shana was helpful, articulate and professional. Made what we thought was complicated incredibly simple.
13 oktober 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great personal service
As always, Canterbury Vodafone is my first ‘port of call’ for personal help with my Business account.
Today they helped me achieve contact with the Broadband team to help solve a difficult issue with my router installation.
Much appreciated.
24 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
Hey Mrs J E Bray,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ioana in Canterbury was really helpful…
Ioana in Canterbury was really helpful and friendly while helping me with my upgrade options
22 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
Hey Marek,
Thanks for the lovely review and fantastic support for Ioana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Joe and ioana are the best
Joe and ioana are the best. Set up mu watch very easily. They are both great !
22 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Fantastic and helpful
Tom was fantastic talked me through the process of upgrading my phone and worked it out well for me and my partner, he was amazing. Talked through the different options I had and helped me work out what was best for me.
17 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Just popped in to Vodafone Canterbury…
Just popped in to Vodafone Canterbury and received brilliant advice and help. Spoke with Edward who was able to assist me with my requirement immediately.
11 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Sharna was excellent
Sharna was excellent - patient and informative
30 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Excellent
Jo, Sharna and Ed are all amazing people who are so willing to help with explaining and assisting with all aspects of Vodafone business. Phone, internet, upgrades, sim info etc always a smile too
22 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Excellent service
We were assisted by Sharna and Joe on both visits to the Canterbury store. Their customer service skills and tech knowledge was outstanding, lovely friendly banter and chat!
Sharna should definitely get that raise!
15 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
Hey Tarah,
Thanks for the lovely review and fantastic support for Sharna and Joe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had a knotty problem
I had a knotty problem, and rather emotional issuedue to a family member letting me down. Edward was kind and patient and and helped me with all the options.
15 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
Hey Paula,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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