Vodafone UK - Chippenham Reviews 

121
TrustScore 5 uit 5

4,8

7 High Street, SN15 3ER Chippenham, GB


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Beoordeeld met 5 van de 5 sterren

Tom was very helpful with explaining all the different options that were available to select from for a new contract and finding one that suited my needs. He was very friendly and we had a good cha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ryan, Tom, and Mason were all great help with the whole phone buying process! Definitely felt very happy leaving the shop. Thank you guys very much.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Not exactly sure of the date that I went into the Vodaphone shop in Chippenham for some tech support but it was the Tuesday after England won their World Cup football match! Tom helped me. He greeted... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We went into the chippenham store in Wednesday and were served by Ryan. We were very frustrated by dealing with the online service trying to set up a new contract so decided face to face would be bet... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 7 High Street, SN15 3ER, Chippenham, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

121 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(121)

42.866 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Tom was fantastic very helpful.

9 augustus 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Chippenham

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very efficient and informative service…

Very efficient and informative service when upgrading my phone. Thank you

2 augustus 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Chippenham

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nothing was to much trouble

Nothing was to much trouble, very happy to solve a problem with my phone, happy phone happy customer 😀
Thank you!!

28 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hi Robert, It's really great to see we were able to get your issues sorted today, and left such a great impression on you too.
Thanks for your awesome feedback, The Vodafone Social Media Team

Beoordeeld met 3 van de 5 sterren

I queued for 20 minutes before being…

I queued for 20 minutes before being seen Some customers left before then.

11 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hi Gealdine,

Sorry to hear you had a long wait before speaking to one of our instore agents, during busy periods there can sometimes be a slightly longer wait than usual. We hope you still managed to get your issue resolved! If you do still need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The customer service provided by Jo in Chippenham Vodafone store…

The customer service provided by Jo in the Chippenham store was outstanding. Polite, friendly, knowledgeable and patient. Well done Jo.

11 juli 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Chippenham

Hi Chris,

Thanks for sharing this 5 star feedback with us!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Loads of help from the team,managed to…

Loads of help from the team,managed to persevere with my new phone and restore everything I thought I would lose it all

22 mei 2024
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hi Philip,

We're glad to hear you haven't lost everything. Thanks for this feedback for our Chippenham store. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Alex was fantastic

Alex was a fantastic help. Answered all questions and met my needs

4 april 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Chippenham

Hey Nathan,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Super service by Grace

We were helped with a very tricky problem by Grace. She was helpful, lovely to chat to and patient. I felt so guilty keeping other customers waiting, but she was not phased and I was very grateful.

17 maart 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Chippenham

Hi Sally,

Thank you for taking the time to review and sharing this great feedback for Grace.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 4 van de 5 sterren

Have used Vodafone for many years they…

Have used Vodafone for many years they are alway pleasant and knowledgeable. They have always got us good deals on phones, tablets and broadband.

8 maart 2024
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hi there,

It's great to hear your feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great help and advice when upgrading…

Great help and advice when upgrading plans by Alex. We saved some money which was great.

2 maart 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Chippenham

Hey Garry,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alex was extremely helpful He went…

Alex was extremely helpful He went through everything for me so I understood exactly what was going on
Would definitely recommend him

22 februari 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Chippenham

Hi Sharon,

Thank you for your review and feedback for Alex. This is great to hear!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The manager was very helpful as we had…

The manager was very helpful as we had to up grade my phone as he was also training new member of staff the manager was very helpful at all time and explained everything very well and maded sure that we understand and very plasent to us .

12 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hey Lucy,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Saved me millions!

4 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hey Debs,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Saved 80 on broadband

2 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hi Nick,

This is great to hear! Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Molly was really friendly and helpful…

Molly was really friendly and helpful and made me feel very welcome in vodafone! Thank you molly

31 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hey,

Thanks for letting us know what an amazing job Molly did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you to Sam for upgrading my phone…

Thank you to Sam for upgrading my phone and ensuring that I was on the best deal for my needs. Excellent customer service.

24 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hi Ellie,

Thank you for your review and feedback for Sam. This is great to hear!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Super Jack

Jack was super helpful dealing with a broadband issue.
I needed a cable so I could connect my phone to my new router.
Having been dealing with customer service online for several weeks without much joy, Jack went our of his way to ensure the cable I need will be delivered

13 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hey James,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The team were great.

The team were great.
Thank you for your help :)

31 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Thanks for the brilliant feedback, Haydi! It's really appreciated. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Really lovely and helpful people !

Really lovely and easy to talk to, super helpful and explained things I didn’t understand with patience

10 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hi Ema,

This is such an amazing review for our Chippenham store. Thanks for sharing.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

I was served by Molly

I was served by Molly
She did a really good job at helping me decide what phone to go for. She was really helpful and friendly

10 september 2023
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hi Karen,

It's great to see your kind words for Molly. We really appreciate your feedback.

Thanks, Vodafone Social Media Team

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