Vodafone UK - Crawley Reviews 

186
TrustScore 5 uit 5

4,9

Unit 8 , County Mall Shopping Centre, RH10 1ff Crawley, GB


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Beoordeeld met 5 van de 5 sterren

Very good. I was super happy with the service. Special thanks to Jai. He had lots of patience and ultimately I left with my problem sorted, left my old provider and moved to Vodafone.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I went into Crawley vodafone with my husband to get his phone changed over to the Vodafone network. Ben found a plan that suited my husband's needs completely. All took a few minutes after the provid... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Amazing customer service from Freddy. Enquired about upgrading my iPhone, however after discussing my options with Freddy we decided I should wait until September to get the new iPhone 17 but instead... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jai was very pleasant and helpful and helped me save a fortune. As a nervous customer he helped me tremendously. Would recommend for anyone needing it

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Mobiele telefoon winkel
  3. Internetaanbieder
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - Crawley

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • Unit 8 , County Mall Shopping Centre, RH10 1ff, Crawley, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

186 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(186)

42.916 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Lovely experience !!

I was served by Peter and he was so helpful! I went in with some enquiries and he took lots of time to go through things with me, i didn’t feel rushed at all. Lovely environment, would recommend !

2 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Crawley

Hey Rosie,

Thanks for the lovely review and fantastic support for Peter.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The sales associate Ben was very…

The sales associate Ben was very helpful and very knowledgeable about the products. Great service.

2 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Crawley

Hey Jack,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Wonderful service.

Recently visited to discuss upgrading a couple of plans and could not fault them.
I dealt with Freddy, Peter & Ben, and they were all fantastic. They explained next steps, made sure I was happy with my contracts and that I knew the contract lengths.
Amazing service from everyone I dealt with.

26 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Crawley

Hey Adelaide ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Wonderful customer service

Ben was super lovely and really helpful. Changed my phone contract quickly and easily. 5* would definitely recommend!

24 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Crawley

Hey Ellen,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I popped into Crawley store as my iPad…

I popped into Crawley store as my iPad would not update anymore more, I walked out with a updated iPad, cheaper contract, all thanks to Ben..
this is why I speak to people in person.. Thank you Ben, you were amazing..

15 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Crawley

Hi Nicky.

We're happy to hear that you had such a positive experience in our store.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Upgrade time!

I upgraded my phone today at the Crawley branch with Ben. Right off the bat he was very easy to talk to and understood what I needed and found a deal that worked with my budget. He was a delight to talk to and the banter came very easy in the quiet parts of the upgrade process. He explained every part of the process and broke it all down. I definitely recommend going to him if you’re new or anxious about the process. Quality service!

10 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Crawley

Hey Emily,

I'm glad to hear that the store agent Ben was able to resolve the issue with your upgrade. Thank you for the wonderful review and the fantastic support for Ben.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Quick service and good advice.

Quick service and good advice.
Ben dealt with our needs in a friendly, efficient professional manner and talked us through the best packages for both my own and my wife’s needs.We were considering leaving Vodaphone but his service changed our minds.

8 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Crawley

Hey JRT,

This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great Service!!!!

3 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Crawley

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ben has been a great help and very easy…

Ben has been a great help and very easy to chat to. Quick and efficient with his job aswell as making us laugh and feel relaxed.

29 maart 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Crawley

Hey,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great services and quickly

Great services and quickly

29 maart 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Crawley

Hey Stefanita,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ben was the top guy to speak with

Ben was the top guy to speak with. Made the process really smooth and guided to the best option available in my budget. Totally recommend his service 💯.

23 maart 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Crawley

Hi Mohammed.

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ben was amazing!

Ben was amazing. I got a much better deal on an iPhone 15. He also managed to get me a good broadband deal for our new home. Ben has made what’s usually a stressful process an absolute breeze and a right laugh too! Legend!

Thanks again!

Max

23 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Crawley

Antwoord van Vodafone UK - Crawley

Hi Max,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service, Ben went the extra mile to help me out with some complex issues. Highly appreciated and reccomended.

14 maart 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Crawley

Hi James,

Thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

very nice guy was very helpful

very nice guy was very helpful. he was easy to talk to and was quite funny

2 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Crawley

Antwoord van Vodafone UK - Crawley

Hi there,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Really quick and easy service

Really quick and easy service.
Came in with difficulty upgrading my phone and using the myvodafone app. Ben assisted me and explained everything clearly and I left with a new iPhone.

1 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Crawley

Antwoord van Vodafone UK - Crawley

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ben and Freddie customer service was…

Ben and Freddie customer service was exceptional. Answered all of our questions and we're very friendly.

7 februari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Crawley

Thanks for your awesome feedback for Ben and Freddie ☺️ All the best, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Was having problems with my phone…

Was having problems with my phone freezing and not responding. I was due an upgrade so the lovely Ben not only got me a great deal on my upgrade but sorted out all my technical problems. A great guy. Excellent customer service.

7 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service today from Ben at Crawley…

Great service today from Ben at Crawley Vodafone! Helped me out so much with a first phone for my son and a sim deal for myself. Explained everything well, made me feel at ease and was very friendly. I will be back when I need a phone for my daughter! :-)

3 februari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Crawley

Hi. Thank you for your review for Ben. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from the staff at…

Great service from the staff at Crawley, and especially Ben who managed to get my details I misplaced, but also has saved me a little money while updating my phone. Fantastic, and Thank You.

30 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Crawley

Antwoord van Vodafone UK - Crawley

Hi Derek,

We appreciate your fantastic review Ben and the Crawley team! It's just what we love to see 🙂 If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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