Vodafone UK - Cwmbran Reviews 

141
TrustScore 5 uit 5

4,9

5 South Walk, NP44 1PU Cwmbran, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent service today, walked in for an update quote and left with a better phone and hardly any extra cost monthly. Megan couldn't have been more helpful and glad to have stayed with Vodafone (part... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We went into the shop today looking for advice, Claire was a fantastic help. Claire listened to what we wanted and needed and offered suggestions and advice to match our needs. Within 10mins we had de... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Caitlin was our advisor on the last 2 occasions over the last 4 days. I needed to sort out 2 Contract phones for elderly parents. She went above and beyond to help with the advice and the set up. Her... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had an amazing experience today in store the lady I didn’t catch her name was so lovely she had been working there for 12/13 years. She was so professional friendly and really explained things well. A... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Mobiele telefoon winkel
  3. Internetaanbieder
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - Cwmbran

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • 5 South Walk, NP44 1PU, Cwmbran, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

141 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(141)

40.836 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Michaela was so helpful today- fast and…

Michaela was so helpful today- fast and so so efficient! Thank you for your expertise Michaela!

30 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Cwmbran

Antwoord van Vodafone UK - Cwmbran

Hey Cerys,

Thanks for the lovely review and fantastic support for Michaela.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Always good deal and service from the…

Always good deal and service from the girls instore

6 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Cwmbran

Antwoord van Vodafone UK - Cwmbran

Hey Richie,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

TECH TRANSFER WENT WELL

I saw Mic and Cait who sorted out my contract and did tech for me

5 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Cwmbran

Antwoord van Vodafone UK - Cwmbran

Hey Jeanette,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Caitlin was so helpful!

28 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Cwmbran

Antwoord van Vodafone UK - Cwmbran

Hey Williams,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Helped me with my phone

Helped me fix my phone! Very friendly saw caitlin

28 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Cwmbran

Antwoord van Vodafone UK - Cwmbran

Hey there,

Thanks for the lovely review and fantastic support for Caitlin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing service

I spoke to Michaela and Caitlin who helped me get up and running with my new phone, and are always very friendly.

21 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Cwmbran

Antwoord van Vodafone UK - Cwmbran

Hey Myra,

Thanks for the lovely review and fantastic support for Michaela and Caitlin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent Service

I was very pleased with my experience instore. Hywel was very helpful and patient. Would definitely recommend to friends and family

25 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Cwmbran

Antwoord van Vodafone UK - Cwmbran

Hey Terry,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Michaela in shop was Good on everything…

Michaela in shop was Good on everything thank you

12 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Cwmbran

Antwoord van Vodafone UK - Cwmbran

Hi Peter,

Thank you for your review for Michaela. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Caitlin was extremely helpful

Caitlin was extremely helpful. Very good to bring my partner up to date with a new phone!!

9 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Cwmbran

Antwoord van Vodafone UK - Cwmbran

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Michaela helped update to new phone as…

Michaela helped update to new phone as old phone won't charge. Great service

21 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Cwmbran

Antwoord van Vodafone UK - Cwmbran

Hey Chloe,

Thanks for letting us know what an amazing job Michaela did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Caitlin and Libby were a great help…

Caitlin and Libby were a great help with saving money on the sim only upgrade.

18 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Cwmbran

Antwoord van Vodafone UK - Cwmbran

Hi Steph,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Had an amazing experience today in…

Had an amazing experience today in store the lady I didn’t catch her name was so lovely she had been working there for 12/13 years. She was so professional friendly and really explained things well. Amazing customer service experience for me. She really went above and beyond. Vodafone is lucky to have her as part of there team. They were all so welcoming rather than three aswell as changing my phone contract I will be changing my broadband because of her excellent customer service. ❤️

16 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Cwmbran

Antwoord van Vodafone UK - Cwmbran

Hi Lara. Thank you for your glowing review. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I would like to thank Caitlin in the…

I would like to thank Caitlin in the Cwmbran store who reorganised several accounts for me renewing contracts which other Vodafone employees appeared unable to do due to system issues. Caitlin was polite, cheerful, pleasant & very professional & an absolute credit to the Vodafone organisation. Caitlin should be mentored for a management position.

11 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Cwmbran

Antwoord van Vodafone UK - Cwmbran

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

After several issues with accounts and…

After several issues with accounts and phones and the like, Caitlin from the Cwmbran store was incredibly helpful and her customer service was exemplary.

11 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Cwmbran

Antwoord van Vodafone UK - Cwmbran

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Megan who served me was very helpful…

Megan who served me was very helpful and polite/professional and helped me get the phone and deal that I was very happy with. Will definitely look for Megan when I'm next due for upgrade or advice and help.

26 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Cwmbran

Antwoord van Vodafone UK - Cwmbran

Hi Andrew,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and congrats on the new phone deal.

Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Michaela has great customer service…

Michaela has great customer service skills and she also help to make my bill better we I was paying £23 for just sim contract and then we got a offer of a sim and a phone for £33

3 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Cwmbran

Antwoord van Vodafone UK - Cwmbran

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Had an issue with my contract

Had an issue with my contract, had spoken to one of the advisors named Markuss, he was very professional about the issue that I was having and explained that he would be able to help get this resolved .

Issue was resolved quickly and I left to go do my Christmas shopping.

18 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Cwmbran

Antwoord van Vodafone UK - Cwmbran

Hi Chloe. Thank you for your review for Markuss. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service from Michaela at…

Excellent service from Michaela at cwmbran. Thank you Gaynor

16 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Cwmbran

Antwoord van Vodafone UK - Cwmbran

Hi Gaynor,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Carla was really helpful in the store …

Carla was really helpful in the store helping with a data transfer

6 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Cwmbran

Antwoord van Vodafone UK - Cwmbran

Hey Nigel,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer