Vodafone UK - Dorchester Reviews 

162
TrustScore 5 uit 5

4,9

8 Cornhill, DT1 1BA Dorchester, GB


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Beoordeeld met 5 van de 5 sterren

Walking into the shop today to change my mobile was a real pleasure to be greeted by such happy, funny and helpful staff. Thomas and Sam both gave such a great service with a smile and a laugh,we... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Mya and the manager - Dorchester Branch have been so helpful and informative . I felt extremely anxious following a very worrying new plan set in place over a phone call from Vodafone which I will ne... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Sam has been more than helpful today. Explained everything thing in a way that we could understand. Very friendly and got us a good deal. We ALWAYS use the Dorchester branch. Than you Sam

Beoordeeld met 5 van de 5 sterren

Lucie was amazing, she sorted out our problems with getting the internet connected in our new property and explained everything perfectly. Thank you Lucie

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 8 Cornhill, DT1 1BA, Dorchester, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

162 reviews

5 sterren
4 sterren
3 sterren
2 sterren
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4,9

Alle reviews

(162)

40.694 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Very polite

Very polite, friendly, professional and accommodating store

6 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Dorchester

Antwoord van Vodafone UK - Dorchester

Hey Edward,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant experience upgrading my phone…

Brilliant experience upgrading my phone with Jade. Even though it took a little while to get served due to having a busy store. It was well worth the wait - she was very caring and kind and helped me choose the best deal

15 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Dorchester

Antwoord van Vodafone UK - Dorchester

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I stopped by in the store from holiday…

I stopped by in the store from holiday and I was totally surprised of how wonderful and friendly the team are. They spent special care with me to help fix a long lasting issue on my phone

14 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Dorchester

Antwoord van Vodafone UK - Dorchester

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I went to Vodafone Dorchester today and…

I went to Vodafone Dorchester today and saw Ben and Jade with a problem on my iphone. It would not connect to the internet at all and within 10 minutes they had found out it was my APN which helps the phone connect to the internet or private networks [who knew]. The rebooted it and all is great again. This is after several calls to Vodafone who couldn't sort it out. Well done you two and thank you.

13 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Dorchester

Antwoord van Vodafone UK - Dorchester

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came in to store and was really helpful…

Came in to store and was really helpful and prompt to fix my issue. Great coffee as well!

6 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Dorchester

Antwoord van Vodafone UK - Dorchester

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jade was absolutely superb

Jade was absolutely superb. Also IV had great service when Iv been in this shop before. Very happy!

4 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Dorchester

Antwoord van Vodafone UK - Dorchester

Hi. We're happy to hear that you received superb service! We appreciate you taking the time to share your positive experience in our shop. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dropped in the store today to get my…

Dropped in the store today to get my phone working. I saw Sam, who was very lovely and fixed my issue. Now I can enter competitions.

16 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Dorchester

Antwoord van Vodafone UK - Dorchester

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I have been a customer for Vodafone for…

I have been a customer for Vodafone for many years. I have come into the Dorchester branch on many occasions and they have always een super nice, friendly and helpful. They always give me special care and a lot of time, for which I am super grateful for

16 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Dorchester

Antwoord van Vodafone UK - Dorchester

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I was very pleased with the level of…

I was very pleased with the level of service from the manager. He was very kind and helpful.

4 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Dorchester

Antwoord van Vodafone UK - Dorchester

Hey Mark,
Thanks for the lovely review and fantastic support for our team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The staff member was very polite and…

The staff member was very polite and informative. I think she was called Jane

10 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Dorchester

Antwoord van Vodafone UK - Dorchester

Hey Mick,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant service from Jade

Brilliant service from Jade. This branch has always been great and delivered the best service

5 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Dorchester

Antwoord van Vodafone UK - Dorchester

We're happy to hear that you received brilliant service! We appreciate you taking the time to share your positive experience with our branch.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ben was very polite and professional

Ben was very polite and professional. He spent a great deal of time and care with me and my partner. Very happy with his service.

5 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Dorchester

Antwoord van Vodafone UK - Dorchester

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review and share your positive experience.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The advisor was excellent

The advisor was excellent, I can't remember hos name but he was very kind and helpful. Infact all the staff are

20 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Dorchester

Antwoord van Vodafone UK - Dorchester

Hey Claire,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

We came in again to see Sam

We came in again to see Sam. Once again, he was exceptional! He helped me wirh everything and was extremely friendly.

14 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Dorchester

Antwoord van Vodafone UK - Dorchester

Hey V,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I thought Ben was wonderful

I thought Ben was wonderful. He has helped me on 3 separate occasions now

14 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Dorchester

Antwoord van Vodafone UK - Dorchester

Hey Teresa,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

We popped into the dorchester branch…

We popped into the dorchester branch and was greeted by the manager Sam. He was lovely, then he passed me onto Ben who was also lovely. Both were very welcoming, charming and extremely knowledgeable. They spent great care taking care of my needs and I left saving money on my broadband and phone

11 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Dorchester

Antwoord van Vodafone UK - Dorchester

Hey Mr and Mrs A Palmer,

Thanks for the lovely review and fantastic support for Sam and Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant service from Sam

Absolutely brilliant service from Sam. He spent a lot of time and care with me and solved all my issues. Well done Sam! I can’t thank you enough!

1 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Dorchester

Antwoord van Vodafone UK - Dorchester

Hey Joy,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jade was delightful

Jade was delightful. She transferred all my things across from my old phone to the new one.

22 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Dorchester

Antwoord van Vodafone UK - Dorchester

Hey Sue,

Thanks for the lovely review and fantastic support for Jade.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ben was a great help hopefully all…

Ben was a great help hopefully all sorted

19 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Dorchester

Antwoord van Vodafone UK - Dorchester

Hey there,

Thank you for your review. It's always lovely to read such nice feedback about Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The assistant manager Ben was super…

The assistant manager Ben was super helpful. He helped me set up my emails. I am very grateful

2 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Dorchester

Antwoord van Vodafone UK - Dorchester

Hey Elizabeth,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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