Vodafone UK - Dorking Reviews 

170
TrustScore 5 uit 5

4,9

St Martins Walk , 137 High Street, RH4 1AQ Dorking, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The team in this branch are so friendly and helpful. I don’t usually write reviews but customer service is really important when you’re dealing with things you don’t understand. Would recommend visiti... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had issues with getting my sim swapped over from a different company to Vodafone. Junior was brilliant, patient and explained everything step by step after my very frustrating online chat experience.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Vodafone UK Dorking store has a helpful team with friendly staff like Matt and Eric who provide good service. They've been knowledgeable and patient while assisting with phone issues, making stressful... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Both Meghana and Junior provided my mother and I with excellent service. We didn't know much about the products nor services provided however they were extremely patient with us. Especially Junior as... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • St Martins Walk , 137 High Street, RH4 1AQ, Dorking, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

170 reviews

5 sterren
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3 sterren
2 sterren
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4,9

Alle reviews

(170)

42.866 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Justin was fabulous and extremely…

Justin was fabulous and extremely helpful

21 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Dorking

Antwoord van Vodafone UK - Dorking

Hey Claire,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

EXCELLENT WORK FROM SONAL

VISITED THE SHOP YESTERDAY AND MET SONAL WHO WAS FANTASTIC, SHE HELPED ME WITH MY NEW SIM DEAL AND WITH ALL MY OTHER ACCOUNTS AND MANAGED TO SAVE ME SOME MONTHLY OUTGOINGS. TOP WORK!

18 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Dorking

Hey Mr D Trottman,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Sonal.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vodaphone employee of the year!!

Justin was a fantastic help from start to finish. Even when I messed up the phone data transfer and had to take the phone back, he was great. Nothing was too much trouble. He was friendly and professional and I’m very grateful. Please pass on my thanks to him. He’s a credit to Vodaphone.. 👍Matt

13 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Dorking

Antwoord van Vodafone UK - Dorking

Hey Matt,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Eric was very helpful transferring my…

Eric was very helpful transferring my phone data

1 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Dorking

Antwoord van Vodafone UK - Dorking

Hey Jackie,

Thanks for the lovely review and fantastic support for Eric.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Justin and Junior were very proficient…

Justin and Junior were very proficient and helpful.in advising on new phone and setting it up.

31 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Dorking

Antwoord van Vodafone UK - Dorking

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

A really helpful conversation with…

A really helpful conversation with Sonal in the Dorking Branch. So good to speak to a knowlegable human. Thank you for your patience.

28 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Dorking

Hi Annette ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Sonal —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Justin has been so patient and helpful

Justin has been so patient and helpful. Thoroughly recommended for advice and services.

27 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Dorking

Hey Philippa,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful staff Eric and Sonal…

Very helpful staff Eric and Sonal really caring and able to assist me.

19 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Dorking

Antwoord van Vodafone UK - Dorking

Hey Gill,

Thanks for the lovely review and fantastic support for Eric and Sonal

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Eric was Very helpful.

4 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Dorking

Antwoord van Vodafone UK - Dorking

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Really good service from Juno and Justin. Thank you

12 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Dorking

Antwoord van Vodafone UK - Dorking

Hey Bob,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant service from Eric at…

Brilliant service from Eric at Vodafone. Thank you.

8 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Dorking

Antwoord van Vodafone UK - Dorking

Hey Sheila,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Justin fantastic at vodaphone shop dorking

Justin brilliantly helpful in shop today.

Congrats to Vodaphone for keeping the High St shop open!

5 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Dorking

Antwoord van Vodafone UK - Dorking

Hey Paul,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sonal and junior were awesome

Sonal and junior were awesome. Helped us out a couple of times and got us out of some tech trouble with ease and a great attitude. Cheers guys!

14 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Dorking

Antwoord van Vodafone UK - Dorking

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Junior and Sonal were fantastic!!

14 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Dorking

Antwoord van Vodafone UK - Dorking

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I had brilliant treatment from Eric

I had brilliant treatment from Eric. He is a star. He was patient and explained everything to me. Dont lose him.

10 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Dorking

Antwoord van Vodafone UK - Dorking

Hi. We're happy to hear that you had such a positive experience. It's great to know that you felt well-informed and cared for. Thank you for your kind words! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sonal and Justin from Dorking Vodafone…

Sonal and Justin from Dorking Vodafone have spent a long time with me. Carefully explaining new contract etc to me with kindness and efficiency ‘

15 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Dorking

Antwoord van Vodafone UK - Dorking

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Really polite helpful service and…

Really polite helpful service and advice. Eric explained everything clearly, and resolved the problems.

5 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Dorking

Antwoord van Vodafone UK - Dorking

Hey Don,

Thanks for the lovely review and fantastic support for Eric.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Eric was extremely helpful and…

Eric was extremely helpful and addressed all my problems and issues.

18 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Dorking

Antwoord van Vodafone UK - Dorking

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Junior was extremely helpful

Junior was extremely helpful, and agreed to waive the £25 data transfer charge as I hadn't been prevoiusly advised of this. Extremely helpful and courteous staff. Thoroughly recommended.

18 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Dorking

Antwoord van Vodafone UK - Dorking

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

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