Vodafone UK - Dover Reviews 

140
TrustScore 5 uit 5

4,9

21 Biggin Street, CT16 1BH DOVER, GB


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Beoordeeld met 4 van de 5 sterren

Brish was very engaging when speaking with him and knowledgeable about products. He could answer my questions and completed the trade in process, which I had difficulty with when I traded in last time... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The store manager, Brish, went above and beyond to ensure that my wife’s new phone was up and working despite problems transferring data from her old faulty phone. It was a frustrating experience for... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Well popped in as couldn’t get through on phone last night thought I was having ongoing nightmare sorting out mobile WiFi. And the shop were brilliant sorted it all out Holly was very knowledgeable an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I went in to ask for ASIM swap and left with the bonus of getting a very thorny issue with my new phone fixed that had been a big headache all week. Sam was an absolute star, offering to fix a... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 21 Biggin Street, CT16 1BH, DOVER, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

140 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(140)

42.200 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Brilliant people!

Have been helped by three of the staff and they are brilliant. Sean, Zac and Sam are all incredibly helpful. Top recommendation.

29 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Dover

Antwoord van Vodafone UK - Dover

Hey Canterbury,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you Samantha,

I have been putting off having a new phone for ages, but the lovely young lady, Samantha, in the Dover shop, made it sooooo easy for me.
She was friendly, understanding and efficient, thank you, I am so grateful for all her help.

10 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Dover

Antwoord van Vodafone UK - Dover

Hey Lisa,

Thanks for the lovely review and fantastic support for Samantha.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Really helpful and friendly staff.

Really helpful and friendly staff.
Saved me money on my sim and broadband as I was out of contract.
Would highly recommend Vodafone Dover.

10 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Dover

Antwoord van Vodafone UK - Dover

Hey Susan,

It's wonderful to hear such positive feedback from you! We truly appreciate it.

Should you need any assistance, feel free to reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I spoke to a lovely young girl called…

I spoke to a lovely young girl called Sam she was so friendly and helped me out can’t thank her enough

8 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Dover

Antwoord van Vodafone UK - Dover

Hi Aydan ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Sam —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

After days of robot chats and phone…

After days of robot chats and phone calls to Vodafone, I gave up and went into the shop. Sean was amazing, discount on my current bill and solved my issues within minutes. Definitely coming back for my upgrade in November. Thank you

30 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Dover

Hey Hazel,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Zack was amazing

Zack was amazing, brilliant customer service, all the staff are great everything I visit the store

12 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Dover

Antwoord van Vodafone UK - Dover

Hey Linda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very new phone helpful and sorted everything out…

Very helpful and sorted everything out very quickly. Great Service

4 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Dover

Hey Jacqueline,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Went to Dover today to upgrade my…

Went to Dover today to upgrade my phone,Shawn & Sophie so helpful & full of knowledge. Very patient & informative.

24 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Dover

Antwoord van Vodafone UK - Dover

Hi Jane,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The sales adviser did a great job…

The sales adviser did a great job helping me get my broadband activation date sorted. It was a great experience

24 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Dover

Antwoord van Vodafone UK - Dover

Hi there,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Zack and Sophie were amazing with great…

Zack and Sophie were amazing with great customer service

12 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Dover

Antwoord van Vodafone UK - Dover

Hi there,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Zack was brilliant

20 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Dover

Antwoord van Vodafone UK - Dover

Hi Elizabeth,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dover Vodafone

There were problems transferring data from my old phone. Amber persevered until it was done and gave ne useful information in the process. Experience was excellent and I am very grateful.

15 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Dover

Antwoord van Vodafone UK - Dover

Hi Ann,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Really helpful staff

Really helpful staff, very friendly, helped us out with getting a new sim only deal. Amber was very helpful, will definitely be back again.

7 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Dover

Antwoord van Vodafone UK - Dover

Hi James,

This is lovely feedback for Amber. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Really lovely to speak to and very…

Really lovely to speak to and very helpfull

6 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Dover

Antwoord van Vodafone UK - Dover

Hi Anna,

Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Fantastic service from Sean and Amber…

Fantastic service from Sean and Amber today, helped me fix my phone issue

29 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Dover

Antwoord van Vodafone UK - Dover

Hi Richard,

Thanks for your review for Sean and Amber. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Fantastic service from Sean and Elise

Fantastic service from Sean and Elise

20 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Dover

Antwoord van Vodafone UK - Dover

Hello, Lewis,

Thanks for letting us know what an amazing job Sean and Elise did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Zack couldn't have been more helpful

Zack couldn't have been more helpful. Thank you Vodafone

18 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Dover

Antwoord van Vodafone UK - Dover

Hi there,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Zack was amazing and helped me so well…

Zack was amazing and helped me so well getting a new phone. Lovely man.

12 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Dover

Antwoord van Vodafone UK - Dover

Hi Amanda,

This is a great review for Zack. Thanks for taking your time to share and we hope you're enjoying your new phone. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

So helpful and extremely knowledgeable

So helpful and extremely knowledgeable

9 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Dover

Antwoord van Vodafone UK - Dover

Hi Lisa,

It's great to hear about your recent experience, thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great Customer Service in local store..

Elise and Amber gave great customer service at closest store in Dover.. They were extremely helpful and lovely to talk to in providing a very easy, stress free transition to a new beneficial contract..

6 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Dover

Antwoord van Vodafone UK - Dover

Hi Thea. Thank you for your review for both Elise and Amber. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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