Vodafone UK - Dumfries Reviews 

150
TrustScore 5 uit 5

4,9

105 High Street, DG1 2BN Dumfries, GB


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Beoordeeld met 5 van de 5 sterren

I needed help transferring from an old iPhone 8 to my new iPhone 17e. I didn’t have the first clue where to start and Amy in Vodafone made everything look so simple. She managed to fully set up my new... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

As usual, the Dumfries personnel were amazing. Ro was brilliant, taking the time to Go through everything with me, saving me money in the process and helping me out of a schoolboy error. Amazing stor... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We needed to review the internet package on our mobile WiFi device. We visited the Vodafone store in Dumfries and Roh helped us revise our package, without any issue. He also assisted us with... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Danny was the most helpful person I have ever had the pleasure of meeting, professional helpful and very friendly. I explained my disabilities and she really made me feel like zi hsd no problems. I ca... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Mobiele telefoon winkel
  3. Internetaanbieder
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - Dumfries

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • 105 High Street, DG1 2BN, Dumfries, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

150 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(150)

42.916 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I lost my phone in a leaf pile and was…

I lost my phone in a leaf pile and was unable to access my Taylor swift tickets, the guy in store was very helpful reassured me and was quickly able to sort out the issue, I can now access my Taylor swift tickets

18 mei 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Dumfries

Hi there,

Thank you for reviewing your recent experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent today by Ro

4 mei 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Dumfries

Hi Lizzie,

We're delighted you had a great experience! Thanks for your review.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service ,great staff

Great service ,great staff. Will recommend to friends.
Served by Ro

2 mei 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Dumfries

Hi David,

Thanks for sharing your fabulous feedback! If you need any help in the future, please message us via:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Always reliable

Always reliable, friendly, helpful,all-round wonderful.served by Ro

2 mei 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Dumfries

Hi Lorna,

We appreciate your great feedback! If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very good first class


Very good first class
From manager Ro

16 april 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Dumfries

Hi Francis. Thank you for your review for Ro. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from Ro

Great service from Ro
Spent so much time and effort
Brilliant

15 april 2024
Review zonder uitnodiging
Logo Vodafone UK - Dumfries

Antwoord van Vodafone UK - Dumfries

Hi Michael. Thank you for your review for Ro. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant service from the manager Ro

Brilliant service from the manager Ro
So happy!

15 april 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Dumfries

Hi Marian,

Thanks for your feedback! We're delighted you had a positive experience in store with Ro.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Service was excellent

Service was excellent, 10 out of 10
Service by Ro

15 april 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Dumfries

Hi Moira,

Thank you for your feedback! We're so happy you had a 10/10 experience in store.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Couldn't open tray on new phone…

Couldn't open tray on new phone containing SIM card, it was stuck. Vicky did this for me, so helpful and a lovely person

26 maart 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Dumfries

Hi Maz. Thank you for your review for Vicky. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very knowledgeable and friendly staff…

Very knowledgeable and friendly staff and explained everything in advance.
Cheers Ro

7 februari 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Dumfries

Hi John. Thank you for your review for Ro. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dannii) knew her stuff

The assistant (Dannii) knew her stuff and gave sensible advice. I was wanting to understand the options under my existing contract (for
3 sims). I did not want to buy anything that day. Dumfries is my favourite Vodafone store. I left happy.

7 februari 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Dumfries

Hi Alan. Thank you for your review for Dannii. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Efficient

Efficient, friendly & honest service + hassle free. With thanks, Eleni.

27 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Dumfries

Antwoord van Vodafone UK - Dumfries

Hi Eleni. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing Experience

Amazing Experience, First class customer service 5 Star

25 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Dumfries

Antwoord van Vodafone UK - Dumfries

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful and answered all our…

Very helpful and answered all our questions

29 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Dumfries

Antwoord van Vodafone UK - Dumfries

Hey Colin,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vicki arranged an upgrade for me

Vicki arranged an upgrade for me, no hassle, perfect service.

16 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Dumfries

Antwoord van Vodafone UK - Dumfries

Hi there,

Thanks for the great feedback for Vicki. It's really appreciated.
Thanks again, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service by Sol.

8 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Dumfries

Antwoord van Vodafone UK - Dumfries

Hey Julie,

Thanks for the feedback and support for Sol!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very efficient at changing me over from…

Very efficient at changing me over from EE to Vodafone , nothing was a problem and all different packages were discussed to tailor the correct one for my needs,

24 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Dumfries

Antwoord van Vodafone UK - Dumfries

Hey Brian,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very friendly staff in Dumfried

Very friendly staff in the Dumfries branch, Sol helped me get a new contract sorted out talking me through different options and also had the input from other members of staff to help me decide the best option from a great team.

10 november 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Dumfries

Hi Cee-Jay,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful and super efficient

10 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Dumfries

Antwoord van Vodafone UK - Dumfries

Hi Corri,

Thank you for sharing your feedback and reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Absolutely amazing

Sol seen to us and gave us excellent service... perfect customer service and calmed anxiety

28 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - Dumfries

Antwoord van Vodafone UK - Dumfries

Hi Sammi,

Thank you for reviewing and sharing this feedback for Sol. We appreciate it.

If you ever need any help, feel free to message us over on Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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