Vodafone UK - Dunfermline Reviews 

146
TrustScore 5 uit 5

4,9

86-88 High Street, KY12 7DP Dunfermline, GB


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Beoordeeld met 5 van de 5 sterren

Rebecca was amazing! Walking thru the whole process. Felt at ease. Great customer service.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Outstanding.... is the only way to describe my visit to Dunfermline today. I was served by Elizabeth, who not only held all the qualities you would expect within the role, but Elizabeth also buli... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

As always I had a fantastic service by the girls in Dunfermline. Lily gave me a fantastic deal and also sorted all my other numbers out and saved my some money. Becca is a breath of fresh air and ha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I should have called in sooner!! Cameron fixed my issue after many calls and visits to other stores. Cameron and Dan showed professionalism and patience. At every stage Cameron was confident he... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Mobiele telefoon winkel
  3. Internetaanbieder
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - Dunfermline

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • 86-88 High Street, KY12 7DP, Dunfermline, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

146 reviews

5 sterren
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2 sterren
1 ster

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4,9

Alle reviews

(146)

42.916 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Good service will return

Good service will return
Upgraded to new phone
Very helpful

9 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Dunfermline

Antwoord van Vodafone UK - Dunfermline

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Super services by be a done super excellent

Super services in town

28 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Dunfermline

Antwoord van Vodafone UK - Dunfermline

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent Service!

Excellent Service!
Was having problems understanding mobile plans but Declan was super helpful in making sure I picked the right one. Would recommend going to them for help!

10 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Dunfermline

Antwoord van Vodafone UK - Dunfermline

Hey Ray ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Becca was very helpful today was very…

Becca was very helpful today was very understanding and took the time too listen and understand any questions I may off had

9 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Dunfermline

Antwoord van Vodafone UK - Dunfermline

Hey Dylan,

Thanks for the lovely review and fantastic support for Becca.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

THE BEST VODAFONE CENTRE IN THE SCOTLAND

THE BEST VODAFONE SHOP IN THE SCOTLAND

7 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Dunfermline

Antwoord van Vodafone UK - Dunfermline

Hey Artun,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fun & engaging

Outstanding.... is the only way to describe my visit to Dunfermline today.
I was served by Elizabeth, who not only held all the qualities you would expect within the role, but Elizabeth also bulit a fun & engaging & environment, with a 'no questions too stupid attitude'(am at that age when it comes to technology).
I really feel Elizabeth went above & beyond with her service today.

26 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Dunfermline

Antwoord van Vodafone UK - Dunfermline

Hey Jenn,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

A quick thank you to the staff in the…

A quick thank you to the staff in the Vodafone Dunfermline shop that served me today. I was served by Rebecca who was lovely & gave me a few options to choose from. I didn’t feel rushed or pressured into anything like some other shops try to do. I briefly chatted to the other staff who were also friendly. I’ll definitely recommend to my family & any friends looking for a new phone.

10 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Dunfermline

Antwoord van Vodafone UK - Dunfermline

Hey there,

Thanks for the lovely review and fantastic support for Rebecca.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

girls and declan in the shop so…

girls and declan in the shop so friendly, helped with my problem, thanks again

10 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Dunfermline

Antwoord van Vodafone UK - Dunfermline

Hey Zo,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I had a problem with my phone and…

I had a problem with my phone and Declan helped me with my problem he was so helpful

⭐️⭐️⭐️⭐️⭐️

10 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Dunfermline

Antwoord van Vodafone UK - Dunfermline

Hey Kyle,

Thanks for the lovely review and fantastic support for Declan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Always a pleasure visiting this store

Always a pleasure visiting this store. So helpful and friendly! Take time to explain this. Best store

10 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Dunfermline

Antwoord van Vodafone UK - Dunfermline

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very impressed with the professional…

Very impressed with the professional attitude of Lily. ( And all staff ). She was able to go through various options. I left happily with a new phone

8 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Dunfermline

Antwoord van Vodafone UK - Dunfermline

Hey Stuart,
 
Thanks for the lovely review and fantastic support for Lily and the team.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Becca was amazing!

Becca was amazing at going through my options with me when I wanted to upgrade my sim packages - we looked at all the options including if I should update my devices. Very happy with the results!

8 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Dunfermline

Antwoord van Vodafone UK - Dunfermline

Hey Alexa,

Thanks for the lovely review and fantastic support for Becca.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

came in looking for a deal as i was…

came in looking for a deal as i was leaving my existing network i was with for 15 years. got a good deal from becca, she was great and helped me out with a smile on her face

7 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Dunfermline

Antwoord van Vodafone UK - Dunfermline

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

great service from all the girls at…

great service from all the girls at vodafone dunfermline

7 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Dunfermline

Antwoord van Vodafone UK - Dunfermline

Hey Dean,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kind and friendly staff

The staff in Vodafone Dunfermline are extremely helpful and friendly. Becca in particular helped me to get set up with a UK phone number and on a plan which is very good value for money!! She gave great advice and was always kind and understood what I needed from a phone plan. The best customer service!

15 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Dunfermline

Antwoord van Vodafone UK - Dunfermline

Hey Kate,

Thanks for the lovely review and fantastic support for Becca.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing service - highly recommended

Becca and Sarah were absolutely outstanding. They helped me upgrade my phone with a new contract, reduce my monthly fee and were attentive to every single detail. Amazing service and they were both a wonderful help. I don't know how, but they took the complexity out of the whole transaction. Thank you both so much! 😀

5 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Dunfermline

Antwoord van Vodafone UK - Dunfermline

Hey Daryl,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Back for a 2nd time to upgrade

Back for a 2nd time to upgrade
Brilliant service
Thanks

4 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Dunfermline

Antwoord van Vodafone UK - Dunfermline

Hey Leah,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

A breath of fresh air approach from Vodafone!

Welcoming approach from Elizabeth to my enquiry which was a follow-up from last week to change my broadband and landline provider to Vodafone. Both staff members Rebecca and Sarah dealing with the enquiry last week also provided excellent customer service. Not a straightforward changeover due to my current provider’s setup with my account. Thankfully, Vodafone have managed to resolve all issues.

2 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Dunfermline

Antwoord van Vodafone UK - Dunfermline

Hey John,

Thanks for the lovely review and fantastic support for Rebecca and Sarah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing service from Sarah

Amazing service from Sarah

7 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Dunfermline

Antwoord van Vodafone UK - Dunfermline

Hi. We are so glad to hear you had such an amazing experience. Thank you for taking the time to leave us this wonderful review! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from declan

Great service from declan
Upgrade and new

6 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Dunfermline

Antwoord van Vodafone UK - Dunfermline

We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review.

Thanks,
Vodafone Social Media Team

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