Vodafone UK - Dunfermline Reviews 

146
TrustScore 5 uit 5

4,9

86-88 High Street, KY12 7DP Dunfermline, GB


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Beoordeeld met 5 van de 5 sterren

Rebecca was amazing! Walking thru the whole process. Felt at ease. Great customer service.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Outstanding.... is the only way to describe my visit to Dunfermline today. I was served by Elizabeth, who not only held all the qualities you would expect within the role, but Elizabeth also buli... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

As always I had a fantastic service by the girls in Dunfermline. Lily gave me a fantastic deal and also sorted all my other numbers out and saved my some money. Becca is a breath of fresh air and ha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I should have called in sooner!! Cameron fixed my issue after many calls and visits to other stores. Cameron and Dan showed professionalism and patience. At every stage Cameron was confident he... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Mobiele telefoon winkel
  3. Internetaanbieder
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - Dunfermline

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • 86-88 High Street, KY12 7DP, Dunfermline, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

146 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(146)

40.120 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Daniel extremely helpful and…

Daniel extremely helpful and professional. Brilliant service!

13 april 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Dunfermline

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic Dan

Went in with an issue and due to not being able to upgrade yet me and Dan came up with a plan in which helps me get a new phone and to have full insurance on it to avoid this mess again.

10 april 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Dunfermline

Hi Barbara,

I’m glad to hear you found the best option for you, when visiting the store. Thanks for your review for Dan.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Dan was very very helpful

Dan was very very helpful

2 april 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Dunfermline

Hey Valerie,

Thanks for this 5 star review! We're delighted you had a great experience with Dan.


If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I should have called in sooner!

I should have called in sooner!!
Cameron fixed my issue after many calls and visits to other stores.
Cameron and Dan showed professionalism and patience.
At every stage Cameron was confident he was going to get my problem fixed and he wouldn't give up until it was.
I am extremely grateful to both of them.

2 april 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Dunfermline

Hi Nicky. Thank you for your review for Cameron and Dan. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Customer Service 👌 Matt

I was greeted by Matt when I first entered the store. All colleagues were friendly and inviting. Matt listened and understood quickly what I required and was able to solve more than one issue with ease. Matt talked me through the process, step by step and answered all questions. Matt was knowledgeable, efficient and a great advocate for Vodafone.

7 maart 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Dunfermline

Hi Jamie-Lee,

Thanks for your lovely review for Matt. Thanks for sharing. We appreciate your support.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Matt provided an excellent service…

Matt provided an excellent service whilst I was in the Dunfermline shop. He listened to my requirements and made appropriate suggestions. He was efficient and knowledgeable on the products and packages and really pleasant to talk to while waiting for the system.
Vodafone computers need to be updated as they are so slow and outdated. Other companies use iPads or hand held devices.

1 maart 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Dunfermline

Hey Sam,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service . Cameron was very knowledgeable and clear in his advise . Great experience in the shop

24 februari 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Dunfermline

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great store

I came in for a browse earlier and was treated with great customer service, will definetely recommend to others!

23 februari 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Dunfermline

Hi Duncan,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Staff were very helpful and friendly

Staff were very helpful and friendly.
Julia went out her way above and beyond for me

4 januari 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Dunfermline

Hey Allan,

Thanks for letting us know what an amazing job Julia did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kept it simple for me to understand

Kept it simple for me to understand. Friendly and helpful.

2 januari 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Dunfermline

Hi there,

Thank you for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Finn was very polite and friendly and…

Finn was very polite and friendly and explained everything to me while I was in the store. Great service

6 december 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Dunfermline

Hey Sharon,

Thanks for the lovely review and fantastic support for Finn.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The staff in this store are wonderful

The staff in this store are wonderful. Always able to help me

1 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Dunfermline

Antwoord van Vodafone UK - Dunfermline

Hey Catherine,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very easy experience to take out my…

Very easy experience to take out my home broadband with the ability to tailor the date an engineer comes

1 december 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Dunfermline

Hey Finlay,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sarah very helpful

Sarah very helpful. Good service
Much appreciated

16 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Dunfermline

Antwoord van Vodafone UK - Dunfermline

Hi Joseph,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very very helpfully

7 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Dunfermline

Antwoord van Vodafone UK - Dunfermline

Hey James,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Was great

Matt made my experience great.

6 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Dunfermline

Antwoord van Vodafone UK - Dunfermline

Hey Keir,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful Matt did an amazing job…

Very helpful Matt did an amazing job talking me through everything with the phone and I am very happy

2 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Dunfermline

Antwoord van Vodafone UK - Dunfermline

Hey Emma,

Thanks for letting us know what an amazing job Matt did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Customer Service was amazing

Kenny was certainly knowledgeable and extremely helpful. Explained everything thoroughly and made sure we were happy with everything we were purchasing Best of all he saved us over£200 a year switching our broadband. Thankyou

23 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - Dunfermline

Antwoord van Vodafone UK - Dunfermline

Hey Ian,

Thanks for letting us know what an amazing job Kenny did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Staff are Helpful

Staff are Helpful, got a good deal with Vodafone and signal is great. Will be back

4 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - Dunfermline

Antwoord van Vodafone UK - Dunfermline

Hey Julia,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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